• Beratung mit Drive & Durchblick • Planung und Leitung von Beratungsprojekten (technologisch, methodisch und prozessual) • Entwicklung neuer Lösungskonzepte für Kunden • Beratung von IT-Organisationen sowie Fachbereichen zu Contact Center und Voice sowie zu Cloud und Chatbots • Begleitung von Kundenprojekten von der Konzeption bis zur Umsetzung

• Planning and leading consulting projects • Developing new solution concepts for clients • Advising IT organizations and business units on contact center, cloud, and chatbots • Supporting client projects from conception through implementation

• You analyze the requirements and business processes of prospects and customers during the sales cycle and develop tailored solutions and customizations to optimally support their business processes. • You engage and inspire prospects and customers with your initial consultations and demonstrate the benefits and potential process improvements achievable through our solutions. • You support your sales colleagues in preparing proposals by providing technical details and cost estimates. • At the interfaces with Sales, Product Management, Development and Customer Service, you ensure a holistic and consistent perspective on our solutions. • You plan product presentations, system demonstrations, as well as workshops, webinars and proofs of concept for prospects and existing customers. • In the sales process, you are the primary point of contact for technical and functional questions regarding our products and services. • You represent us and our solutions at trade shows, industry events and online platforms. • You actively contribute to the development of our market and sales strategies.

Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you. About the Team: The Presales Pro Center of Excellence (CoE) is a high‑impact solutions consulting organization supporting UKG’s Pro HCM, Payroll, and Workforce Management portfolios. We ensure world‑class customer engagement, consistent demo excellence, and deep domain expertise across verticals and segments. As part of the CoE, Presales Managers lead high‑performing teams of Presales Solution Consultants who partner closely with Sales, Product, Marketing, and Services teams to shape opportunity strategy, craft compelling solution narratives, and elevate the UKG value proposition for complex and strategic customer engagements. About the Role: As a Presales Manager, you will develop, coach, and scale a team of top‑tier consultants who support the full sales lifecycle—from discovery and solution design to demos, workshops, and executive presentations. You will lead the team’s execution across opportunity strategy, resource alignment, demo quality, and operational rigor. This requires deep HCM/Pay domain expertise, strong leadership capability, and the ability to foster an inclusive, high‑performance culture. In this role, you will: - Drive presales excellence and standardization across processes, storytelling, and value articulation. - Align the right talent to the right opportunities based on skills, readiness, customer needs, and availability. - Partner with Sales Leaders to shape opportunity strategy and competitive positioning. - Ensure operational rigor, team readiness, and continuous improvement across tools, demos, and presales engagement models. Key Responsibilities: - People Leadership & Development - Lead, coach, and develop a team of Presales Solution Consultants through regular 1:1s, field observation, performance reviews, and individualized development plans. - Assess consultant competencies and implement targeted development plans that drive measurable skill growth. - Recruit, onboard, and retain high‑performing presales talent within HCM, Payroll, and related domains. - Foster a positive, inclusive, high‑trust team culture grounded in accountability, collaboration, and growth. Opportunity & Capacity Alignment - Assign consultants to sales opportunities based on skillset, vertical experience, and utilization targets to maximize sales effectiveness. - Ensure consultants are fully prepared for high‑impact demos, workshops, and executive‑level engagements through coaching, content reviews, and strategic guidance. - Ensure high quality, consistency, and customer alignment across presales deliverables. Operational Excellence - Track key presales metrics (utilization, certifications, coverage, customer feedback, win/loss insights) to ensure performance and continuous improvement. - Ensure the team follows CoE‑standard presales processes, demo frameworks, and engagement models. Maintain an active pulse on team capacity, strengths, and gaps to optimize resource deployment. Cross-Functional Leadership - Collaborate with Sales Leadership to inform deal strategy, share insights, and identify where presales can add value. - Partner with Product, Services, and Marketing teams to drive readiness, relay customer‑driven insights, and influence go‑to‑market priorities. - Champion best practices in storytelling, value articulation, demo innovation, and solution strategy. About You Basic Qualifications: - 5+ years of presales experience supporting enterprise software solutions within a consultative, solution‑based sales cycle. - Demonstrated ability to lead and develop high‑performing customer‑facing teams in a fast‑paced, results‑driven environment. - Strong presentation and communication skills, with the ability to tailor messaging for executives, technical teams, and end users. - Extensive experience in Human Capital Management (HCM) and/or Payroll systems. - Strong business acumen with the ability to connect presales execution to broader sales and revenue goals. Preferred Qualifications: - 3+ years of people leadership experience, including hiring, coaching, performance management, and employee development. - Experience supporting large, complex, or strategic enterprise sales opportunities. - Proven ability to lead teams through change, evolving product readiness, or organizational transitions. - Flexible, dependable, and able to operate with a high level of ownership and autonomy. - Bachelor’s degree in Business, Human Resources, or a related field. Company Overview: UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry — because great organizations know their workforce is their competitive edge. Learn more at ukg.com. Equal Opportunity Employer UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories. View The EEO Know Your Rights poster UKG participates in E-Verify. View the E-Verify posters here. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Disability Accommodation in the Application and Interview Process For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com. The base salary for this position is $129,500.00 to $186,100.00 annually, with the opportunity to significantly increase total earnings through a performance-based incentive compensation plan. The plan may provide for the payment of commissions and restricted stock unit awards as part of total compensation. The base pay offered may vary depending on skills, experience, job-related knowledge, and work location. Learn more about UKG’s benefits and rewards at https://www.ukg.com/about-us/careers/benefits