We are seeking a talented individual to join our Pension Administration team at Mercer. This is a remote role. You will be a pivotal member of the Client Services Leadership team and have direct influence on future developments and successful planned growth of Mercer Services. The Team Leader is responsible for overseeing the day-to-day management and development of clients and their team. We will count on you to: - Maintain a high level of professionalism and sense of urgency to ensure client and participant expectations are consistently met, extensive contact with clients and Mercer consultants. - Serve as a subject matter expert on the client's plans and administrative procedures; serve as the key resource for day-to-day issues. - Ensure that the team delivers quality service to our clients, accuracy and time standards are consistently met; direct the team to handle plan or client specific questions; keep the team updated on client's plan and benefit regulations by testing their knowledge through training and development. - Manage client business processes and identify areas for continued improvement; may support more than one client team based on project scope and complexity. What you need to have: - Bachelor’s degree. - 3-5 years’ experience in defined benefit administration. - Strong proficiency with MS Excel and Word (proficiency in MS Access & MS Project highly preferred). - Pension-related Calculations experience required. - Previous experience creating business processes for project implementation. - Ability to work a consistent schedule of 8:00 AM–5:00 PM CST. What makes you stand out: - Excellent oral and written communication skills; ability to present complex issues/data with a high level of clarity and impact. - Demonstrated previous team lead experience with a strong track record of leadership and team development; recognized as a go-to person and subject matter expert (SME) for providing expert guidance, resolving complex issues, and driving best practices within the team. Why join our team: - We help you be your best through professional development opportunities, interesting work and supportive leaders. - We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact on colleagues, clients and communities. - Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your wellbeing. Mercer is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Mercer, visit mercer.com, or follow us on LinkedIn and X. Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@mmc.com. The applicable base salary range for this role is $57,000 to $114,500. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives. We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs. Applications will be accepted until: April 30, 2026

Company : Highmark Inc.Job Description : JOB SUMMARY This job processes provider applications and re-applications including initial mailing, review, and loading. Maintains provider data base and communicates with providers by phone and mail regarding credentialing status and information. Performs credentialing, re-credentialing and related activities and coordinates credentialing verifications. Reviews and processes more complex additions, updates and deletions of provider information in the Dental Provider file database. Supports the implementation of new networks, systems, software, guidelines and other endeavors with a focus on “group practices” as opposed to individual providers. Depending on level, trains credentialing personnel in the use of various systems, software, databases and procedures. Participates in projects which streamline, automate or otherwise enhance credentialing functions. ESSENTIAL RESPONSIBILITIES - Credential and re-credential providers. - Contact providers or representatives by telephone or in writing to obtain additional information while processing their enrollment applications. - Screen incoming applications and paperwork for completeness and accuracy and sends necessary paperwork to credentialing vendor. - When necessary performs credentialing verifications and loads provider to appropriate networks and credentialing information to the provider database. - Manage credentialing inventory, reports and projects to ensure all established time frames for completing work, reports and projects are met. - Depending on level, train credentialing team in the use of various systems, software, databases, processes and procedures. - Create and distribute monthly reports as assigned and handle complex and unusual or high-level credentialing issues. - Support projects, audits, business partners, internal departments and external clients. - Represent department as the Subject Matter expert. - Pull and research necessary documentation for audits - Support updates necessitated by our business partners, internal departments and external clients. - Provide customer oversight for our customers who have unique requirements and timelines to ensure compliance. - Depending on level, investigate interim license actions. - Participate in projects which streamline, automate, or otherwise enhance credentialing functions. - Other duties as assigned or requested. QUALIFICATIONS Minimum - High School Diploma or GED - 0-1 years of experience - Experience in Provider Data Management, Customer Services or Claims. - Microsoft office experience (i.e. Word, Excel, PowerPoint, etc.) Preferred - A familiarity with credentialing processes and the URAC standards. - Experience in the use of ULTRA and Dental Provider File systems. - Experience with the Customer Service inquiry system or claims processing concepts. Knowledge, Skills and Abilities - Good written and verbal communication - Proficiency in the use of the Provider file and the credentialing of providers. - Proven diplomacy and a professional demeanor for effective communication with provider offices, internal personnel, vendors, accounts and committees. - Strong written communication and presentation skills are essential. SCOPE OF RESPONSIBILITY Does this role supervise/manage other employees? No WORK ENVIRONMENT Is Travel Required? No Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement: This position adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Pay Range Minimum: $19.27 Pay Range Maximum: $27.42 Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org California Consumer Privacy Act Employees, Contractors, and Applicants Notice

• Dar Soporte de bases de datos a los clientes en Oracle. • Haber participado en proyectos de base de datos Oracle. • Apoyo en proyectos de base de datos.

• Provide strategic oversight rather than operational management • Work in partnership with the national team • Set long-term strategic direction • Ensure fiduciary oversight and financial viability • Monitor organizational performance and risks • Ensure alignment with the mission and long-term impact