• Project Manager is a client-facing role that has three main responsibilities: • Coordination. Running big A/B tests requires teams of 5-10 people. You coordinate the teams and keep pushing the project forward. • Strategy & Planning. You build the roadmap for the next 10 - 20 tests. You sell the vision to clients and communicate progress in weekly client meetings. • Energy. As the point of contact for the client and internal teams, you get everyone excited about testing and bring the energy!

• Lead the end-to-end delivery of Azure roadmap and strategy engagements, ensuring scope, timelines, and client outcomes are achieved. • Facilitate client discussions, workshops, and executive reviews that identify objectives, challenges, and transformation opportunities. • Coordinate cross-functional teams including Business Analysts, Solution Architects, and Sales Directors to deliver cohesive advisory recommendations. • Maintain rigorous documentation, communication, and risk management practices throughout each engagement. • Serve as the primary point of contact for clients and provide executive-ready updates and insights. • Connect engagement findings to clear, actionable recommendations that support enterprise transformation. • Build strong, lasting client relationships and position 3Cloud as a trusted advisor throughout the engagement lifecycle. • Partner with leaders across Data and Analytics, Application Modernization, Infrastructure, and AI to align engagement outputs with broader architectural and delivery paths. • Ensure that roadmap recommendations are achievable, strategically aligned, and positioned for successful implementation. • Support go-to-market activities through collaboration with Sales Directors, Solution Architects, and Microsoft teams. • Contribute to pursuit strategy by assisting in scoping, estimating, and shaping advisory engagements during pre-sales cycles. • Help refine delivery frameworks, standardized templates, and engagement playbooks that improve quality and repeatability. • Provide coaching and guidance to Project Managers, Business Analysts, and other team members.

• Oversee end-to-end delivery of enterprise supply chain visibility implementations from contract signature through hypercare transition, serving as the single point of accountability for project success • Develop and maintain comprehensive program plans including detailed project schedules, resource allocation plans, budget forecasts, risk registers, and milestone tracking across multiple concurrent implementations • Manage project budgets ranging from $150K to $1M+, tracking burn rates, forecasting resource needs, managing scope changes, and ensuring delivery within approved financial parameters • Lead formal governance including executive steering committees, weekly status reviews, monthly business reviews, and quarterly program assessments with C-suite stakeholders • Coordinate cross-functional delivery teams including Customer Implementation Engineers, Solution Architects, Carrier Operations Specialists, and third-party integration partners across multiple time zones • Establish and monitor project KPIs including schedule adherence, budget variance, scope change velocity, customer satisfaction scores, and post-implementation value realization metrics • Identify, assess, and mitigate project risks including technical integration challenges, resource constraints, stakeholder alignment issues, and external dependencies • Manage change control processes including scope assessment, impact analysis, stakeholder approval, and contract amendment coordination • Drive adoption of FourKites' standard implementation methodology while adapting approaches to customer-specific needs and organizational constraints

• You will be fully responsible for the end-to-end management of projects, including: • Identifying customer needs and defining project scope and proposals, interfacing with key stakeholders and validating feasibility from both a business and technical standpoint • Drafting and overseeing project documentation and requirements, coordinating analysts, developers, and managers of the relevant areas • Planning and managing scheduled activities, including effort estimation, resource allocation, timelines, and risk management, in coordination with the program manager and involved departments • Monitoring project progress and ensuring proper execution through direct management and the use of project management tools • Managing budget, timelines, and project objectives, ensuring delivery within agreed constraints • Building and maintaining strong relationships with clients and all involved stakeholders through regular updates, reports, progress tracking, and feedback gathering • Proactively identifying issues, dependencies, and risks, and driving mitigation actions • Identifying new opportunities based on client needs within ongoing projects or future initiatives, contributing to account growth