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Real-Time Transportation Visibility Platform
Project Manager
Location
Illinois
Posted
148 days ago
Salary
0
Seniority
Lead
Job Description
Project Manager
FourKites, Inc.
• Oversee end-to-end delivery of enterprise supply chain visibility implementations from contract signature through hypercare transition, serving as the single point of accountability for project success • Develop and maintain comprehensive program plans including detailed project schedules, resource allocation plans, budget forecasts, risk registers, and milestone tracking across multiple concurrent implementations • Manage project budgets ranging from $150K to $1M+, tracking burn rates, forecasting resource needs, managing scope changes, and ensuring delivery within approved financial parameters • Lead formal governance including executive steering committees, weekly status reviews, monthly business reviews, and quarterly program assessments with C-suite stakeholders • Coordinate cross-functional delivery teams including Customer Implementation Engineers, Solution Architects, Carrier Operations Specialists, and third-party integration partners across multiple time zones • Establish and monitor project KPIs including schedule adherence, budget variance, scope change velocity, customer satisfaction scores, and post-implementation value realization metrics • Identify, assess, and mitigate project risks including technical integration challenges, resource constraints, stakeholder alignment issues, and external dependencies • Manage change control processes including scope assessment, impact analysis, stakeholder approval, and contract amendment coordination • Drive adoption of FourKites' standard implementation methodology while adapting approaches to customer-specific needs and organizational constraints
Job Requirements
- 7+ years of project management experience delivering enterprise software implementations, with at least 3 years in supply chain, logistics, transportation, or ERP environments
- Strong supply chain domain expertise with working knowledge of transportation management, warehouse operations, order fulfillment, carrier management, and logistics execution
- Proven track record managing project budgets of $100K+ including forecasting, variance analysis, and financial reporting to executive stakeholders
- Experience managing multiple concurrent enterprise implementations (3-5+ projects) with competing priorities and shared resource pools
- Deep understanding of ERP systems and supply chain software including integration patterns, data flows, and implementation best practices
- Familiarity with transportation modes (FTL, LTL, intermodal, ocean, air) and logistics documentation (BOL, POD, ASN/856, load tender/204)
- Experience with SaaS implementation models including discovery, configuration, integration, UAT, training, and go-live phases
- Strong proficiency with project management tools (e.g., Jira, Asana, Microsoft Project, Salesforce) and collaboration platforms
- Excellence in facilitating executive steering committees, managing escalations, and maintaining stakeholder confidence during challenging project phases
- Outstanding written and verbal communication skills with ability to translate technical concepts to business audiences and vice versa
- Exceptional organizational skills with meticulous attention to detail in documentation, schedule management, and deliverable tracking
- Customer-focused mindset with genuine passion for helping enterprises solve complex supply chain visibility challenges
- Ability to thrive in fast-paced, dynamic environments with shifting priorities and ambiguous situations
- Collaborative work style with proven success partnering across sales, product, engineering, customer success, and partner organizations
- Self-motivated and accountable with ability to work autonomously while keeping leadership informed of risks and issues
- Able and willing to travel to customer sites for kickoffs, critical milestone meetings, and go-live support (10-20% travel expectation)
Benefits
- Medical, Dental & Vision benefits start on first day of employment
- Health Savings Account employer contribution
- Medical and Dependent Care FSA
- Supplemental insurance for Accident and Critical Illness expense reimbursement
- Dedicated resources for family planning, 1:1 support for new parents, access to child care and welfare networks, fertility, LGBTQIA+ inclusive, behavioral and psychological health
- 401k Retirement savings employer match
- Bonus and incentive compensation as well as employee stock option program
- Employer paid life insurance and short term disability insurance
- 20 PTO days, 5 recharge days, 2 volunteer days
- Up to 16 weeks of parental leave for birthing parents, fully paid
- Up to 12 weeks of parental leave for non-birthing parents (8 weeks paid, 4 weeks unpaid)
- Technology reimbursement
- Commuter benefits for in office employees (Chicago)
- Annual Wellness Stipend
- Ongoing learning & development opportunities
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