• Work closely with our CTO and other key stakeholders (General Manager, VP Product, peer engineering leaders, DevSecOps, Legal & Compliance) to build and drive the Punchh Engineering strategy and approach to support and continue scaling our team of 120+ software engineers, architects and quality engineers • Own the Punchh Engineering P&L including working closely with our R&D Operations team and FP&A teams to budget, forecast and reconcile our operating plan. • Drive the recruitment and onboarding efforts necessary to continue scaling the team to meet hiring targets and reduce the time to onboard new employees • Manage the organizational design, career development ladders, merit process and performance management for all team members, as well as aligning with company-wide international practices • Drive a culture of continuous improvements to efficiency and quality • Lead by example, doing what is needed to get the job done, including being hands-on and extending beyond normal responsibilities • Ensure that communication is flowing efficiently and effectively between groups and individuals, and across geographies and time zones, addressing deficiencies and conflicts • Provide open and honest insight into the state of managed teams and team members to peers and upper levels of management • Drive the identification and adoption of appropriate industry best practices, particularly those that address existing deficiencies • Formulate, refine, document, and enforce department standards, policies and procedures • Manage projects as needed to ensure adherence to budget, schedule, and scope, while dynamically adjusting for any changes • Enforce that technical designs are consistently produced and vetted, to ensure that they are appropriate • Acquire and maintain an in-depth understanding of the company’s business, customers, policies, processes, and products, along with the technical aspects of those products, including the architecture and technologies behind them • Maintain a high degree of confidentiality concerning PAR’s and customer’s information.

• Responsible for the successful planning, execution, and delivery of projects • Bridge the gap between business goals and technical implementation • Manage timelines, scope, budgets, and technical risks • Lead development teams • Oversee SDLC compliance

• Lead Advanced Integration: Drive the implementation of 5G features within the radio firmware, driver, and user space. • Optimize Multi-Link Performance: Integrate multiple cellular radio links into a single stream, optimizing for capacity, latency, and intelligent stream allocation across radios. • Architect Cloud Connectivity: Integrate cloud-based solutions into the cellular system and optimize the Key Performance Indicators (KPIs) critical to flight reliability. • Drive Full Ownership: Take end-to-end responsibility for the cellular setup, from establishing performance metrics to monitoring real-world test results. • Collaborate Cross-Functionally: Work closely with our RF, Systems, Device SW, and Cloud teams to build out and validate these complex setups.

• Own and lead SoSafe’s business-critical Messaging Platform, responsible for outbound communication across all products • Build and evolve a shared, multi-channel messaging backbone, abstracting provider-specific complexity and delivery mechanics away from product teams • Ensure messaging remains reliable, scalable and compliant by default - even as volume, channels and business requirements grow • Translate company and engineering strategy into a clear, outcome-driven roadmap, balancing reliability, scalability, compliance and new capabilities • Reduce delivery and operational complexity for experience squads by providing clear abstractions and reliable platform services • Drive operational excellence through improved monitoring, incident response and continuous improvement • Build strong partnerships with Product and other Platform teams to maximize impact across the organization