• Define and build the infrastructure that enables AI across SignNow. • Own the vision and roadmap for core platform capabilities. • Translate company goals and customer needs into platform investments. • Explore, validate, and ship AI-driven opportunities. • Partner closely with engineering, data, design, and security to align architecture. • Drive delivery, measure outcomes, and clearly communicate progress to leadership.

• Research and understand the customer and their needs. Own the User Journey • Manage the Data Steward team • Stay abreast of market developments and identify new needs / opportunities for the Product • Develop short- and long-term product roadmaps and country strategies • Creatively identify new data sources and partnerships that could strengthen the Product • Direct the product development team to execute the product roadmap and product quality agenda • Drive quality and excellence in our Product, processes, and database • Engage internal and external customers to demonstrate the value of the Product • Ensure the success of customers using the Product • Actively contribute to the success of the commercial pipeline

• Embed with strategic customers to run structured discovery (interviews, async collaboration, or on-site visits) to surface unmet needs before they're obvious to competitors. • Analyze usage and customer data to identify gaps and opportunities to enhance customer success and to deliver new capabilities with distinct business value propositions, ultimately contributing to the company's financial goals. • Analyze market forces and competition, engage with industry analysts and Dataiku teams to execute on Dataiku’s product strategy. Collaborate with the Product Marketing team to align and deliver on product positioning messages. • Build working prototypes (UI mockups, agentic pipeline demos, opportunity memos) to validate hypotheses with customers before engineering commits. • Synthesize field signals across accounts to distinguish incremental customer requests from genuine innovation opportunities (net new capabilities that would be core additions to the platform.) • Define and champion innovation initiatives from discovery through to launch, at which point ownership transitions to Technical Product Managers for ongoing improvements and maintenance. • At launch, partner with Technical Product Managers to produce enablement material for internal customers (Product Marketing and GTM Enablement) ensuring new capabilities and big delighters land with the right positioning, messaging, and field readiness. • Maintain the product backlog for the initiatives you own, constantly anticipating and aligning with the global product strategy and the software engineering delivery capacity. • Participate in the development, maintenance and education on the AI/ML roadmap. Articulate your team’s technology vision, requirements, goals and milestones to stakeholders.

• Act as the primary point of contact for external development firms • Write comprehensive PRDs, user stories, and acceptance criteria • Be a co-owner of the product backlog • Work with UX Designers to transform wireframes into functional specs • Perform rigorous UAT to ensure that deliverables meet requirements