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Benefits Payroll Support Associate
Location
Virginia
Posted
81 days ago
Salary
$29.6K - $37.1K / year
Seniority
Mid Level
Job Description
Benefits Payroll Support Associate
Conduent
• provide accurate, timely, and empathetic support to employees regarding payroll, taxes, and other benefits-related inquiries • manage a steady volume of inbound calls • answer questions about payroll and tax matters such as W-2s, stock options, and deductions • provide guidance while following established procedures
Job Requirements
- Previous customer service and call center experience
- Strong analytical skills and attention to detail
- Experience working with payroll, taxes, or employee financial services preferred
- Excellent internet navigation and typing skills
- Strong verbal and written communication skills
- Ability to multitask effectively while managing a high volume of calls
- Ability to follow guidelines and provide accurate information
- Self-motivated and able to work independently in a remote environment
- High school diploma/GED
- Successful completion of background check
Benefits
- health insurance coverage
- voluntary dental and vision programs
- life and disability insurance
- retirement savings plan
- paid holidays
- paid time off (PTO) or vacation and/or sick time
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