• Act as lead software owner for digitalDONOR, the OPO Partner Portal, the Azure-based AI tissue donor screening platform (MyDonorServices Screening Center), and other systems as developed. • Manage all Technology Vendors utilized by Donor Services (DS) and Donor Information (DI). • Oversee technical implementation and testing by coordinating cross functional teams to validate logic and outputs, and UAT testing. • Work within cross-functional team and with end-users to achieve application integration to meet clinical needs. • Drive continuous process improvement by leading and supporting projects, including development of project plans, timeliness, risk assessments and stakeholder communication. • Administer OPO Partner Portal by overseeing configuration, minor updates, implementing workflow improvements and enhancements. • Sharepoint development as well as other low code business tool development for DS/DI. • Planning, designing, implementing, maintaining, and providing ongoing optimization and support for clinical applications. • Monitor performance of systems and troubleshoot issues as needed. • Develop and conduct training for employees and partners related to owned/contracted software. • Develop, maintain and update Standard Operating Procedures related to software systems. • Facilitate change control processes in accordance with quality system requirements related to software.

• Act as lead software owner for digitalDONOR, the OPO Partner Portal, the Azure-based AI tissue donor screening platform (MyDonorServices Screening Center), and other systems as developed representing clinical and business requirements to the IT and AI teams. • Manage all Technology Vendors utilized by Donor Services (DS) and Donor Information (DI) by acting as primary point of contact, managing relationships, service performance, and SLAs. • Oversee technical implementation and testing by coordinating cross functional teams to validate logic and outputs, and UAT testing. • Work within cross-functional team and with end-users to achieve application integration to meet clinical needs. • Drive continuous process improvement by leading and supporting projects, including development of project plans, timeliness, risk assessments and stakeholder communication. • Administer OPO Partner Portal by overseeing configuration, minor updates, implementing workflow improvements and enhancements. • Sharepoint development as well as other low code business tool development for DS/DI. • Planning, designing, implementing, maintaining, and providing ongoing optimization and support for clinical applications. • Perform builds, upgrades, and system enhancements as needed. • Monitor performance of systems and troubleshoot issues as needed. • Develop and conduct training for employees and partners related to owned/contracted software. • Develop, maintain and update Standard Operating Procedures related to software systems. • Facilitate change control processes in accordance with quality system requirements related to software. • Lead investigations for non-conformances related to assigned software systems. • Other duties as required

• Analyze and interpret title opinions, leases, and contracts to determine accurate ownership interests • Set up and maintain division of interest decks within client or internal systems • Calculate and verify revenue distribution in accordance with governing documents • Process ownership changes, including assignments, conveyances, and probate documents • Identify and resolve title discrepancies and ownership issues • Collaborate with Land, Legal, and Accounting teams to ensure accuracy and compliance • Respond to owner inquiries in a professional and timely manner • Maintain detailed, organized, and auditable records

• Produce innovative, thought‑leading research that helps senior supply chain leaders solve their most pressing Supply Execution and Inventory Excellence challenges • Monitor and identify early trends or signals of market, technology, and operating‑model changes in supply execution • Guide C‑level and senior supply chain and operations leaders in improving total supply chain cost, service, working capital, and growth • Translate Gartner’s research into tailored, industry‑specific insights for senior supply chain leaders • Work closely with peer analysts in manufacturing strategy, supply chain planning, sourcing, and network design • Contribute to Gartner’s internal research community by engaging in collaborative discussions • Lead process and capability assessments to help senior supply chain leaders diagnose performance gaps • Prepare and deliver high-value presentations and other materials to C-level and senior supply chain leaders • Support the Gartner sales team in driving new business through proof of capability discussions • Drive client demand for your advice and insight by delivering consistently high‑value interactions