• Shape and evolve Zillow’s product visual language • Define and evolve the visual language and brand experience principles across Zillow’s digital products • Ensure our brand personality is expressed consistently and cohesively in product experiences • Engage early in product strategy and planning to embed brand thinking from the start • Identify opportunities — both transformative and incremental — to elevate craft across the ecosystem • Raise the standard for visual craft • Mature our visual design practice and elevate skills within our product design org • Establish clear standards and guidance for visual execution within product • Integrate visual standards and principles into design systems, engineering workflows, AI-enabled tooling, and our new brand hub • Show what great looks like through rituals and resources • Safeguard quality and cohesion as we increase speed and scale • Lead and develop a high-performing team • Inspire, coach, and grow a team of visual designers across identity, motion, and illustration • Provide strong creative direction and thoughtful feedback • Build a culture of excellence, accountability, and collaboration • Partner closely with Brand on strategy, priorities and execution • Collaborate closely with Design Systems to embed brand into shared components and tooling • Partner with Content Design to align visual and verbal expression • Partner with Studio Z to ensure cohesive brand experiences across marketing & product • Work closely with experience design leaders to support their teams and work • Influence senior stakeholders through strong storytelling and sound judgment

Role Description This role offers an exciting opportunity to lead the strategy and execution of data-driven marketing products with a focus on automotive insights, audience analytics, and loyalty measurement. You will guide a portfolio of products that help OEMs, lenders, dealers, and digital marketers better understand consumer behavior, optimize targeting, and drive impactful business decisions. The position combines strategic vision, product leadership, and cross-functional collaboration in a dynamic, data-rich environment. You will work closely with engineering, analytics, and marketing teams while representing products externally to clients and industry partners. The ideal candidate thrives in high-impact roles, enjoys mentoring teams, and has deep expertise in automotive data, digital marketing technology, and analytics solutions. - Define and lead the strategic product roadmap for automotive marketing analytics, loyalty studies, and audience solutions - Identify market opportunities, emerging trends, and customer needs to inform long-term product vision - Lead end-to-end product lifecycle management: discovery, requirements, prioritization, development, launch, and iteration - Collaborate with engineering, data science, analytics, UX, and marketing teams to deliver scalable, high-performing products - Ensure solutions incorporate accurate automotive data, segmentation models, loyalty measurement methodologies, and omnichannel audience workflows - Engage with automotive OEMs, dealerships, and marketing agencies to gather feedback, translate it into actionable requirements, and present solutions externally - Mentor product managers and foster a culture of data-driven decision-making, cross-functional alignment, and innovation - Align product success metrics with revenue growth, customer retention, engagement, and market expansion Qualifications - 10+ years of product management experience, including 5+ years in a leadership role - Deep experience in the automotive industry (OEM, dealership, aftermarket, or auto data) - Strong background in digital marketing technologies, including AdTech, martech, audience segmentation, DSPs, CDPs, and media activation - Experience building data, analytics, or research products that leverage automotive statistics, loyalty metrics, or consumer insights - Demonstrated ability to define product requirements, map customer journeys, and manage complex technical roadmaps - Strong communication skills to translate technical concepts for non-technical stakeholders - Experience collaborating with engineering, data science, and analytics teams - Preferred: experience with automotive loyalty modeling, retention/conquest analysis, market share measurement, privacy regulations (GDPR, CCPA, DPPA), APIs, identity resolution, or large-scale consumer datasets - MBA or advanced degree in business, marketing, or data analytics is a plus Requirements - 10+ years of product management experience, including 5+ years in a leadership role - Deep experience in the automotive industry (OEM, dealership, aftermarket, or auto data) - Strong background in digital marketing technologies, including AdTech, martech, audience segmentation, DSPs, CDPs, and media activation - Experience building data, analytics, or research products that leverage automotive statistics, loyalty metrics, or consumer insights - Demonstrated ability to define product requirements, map customer journeys, and manage complex technical roadmaps - Strong communication skills to translate technical concepts for non-technical stakeholders - Experience collaborating with engineering, data science, and analytics teams - Preferred: experience with automotive loyalty modeling, retention/conquest analysis, market share measurement, privacy regulations (GDPR, CCPA, DPPA), APIs, identity resolution, or large-scale consumer datasets - MBA or advanced degree in business, marketing, or data analytics is a plus Benefits - Competitive compensation package and bonus plan - Core benefits including full medical, dental, vision, and 401(k) matching - Fully remote environment with flexible time off including vacation, sick, volunteer time, and 12 paid holidays - Opportunity to lead high-impact products in automotive and digital marketing analytics - Collaborative, inclusive, and award-winning work culture emphasizing DEI, wellness, professional growth, and employee recognition - Exposure to industry-leading data, analytics, and marketing solutions with direct influence on strategic initiatives

Role Description Provide enterprise leadership for the organization's global growth strategy by identifying, evaluating, and advancing international development opportunities that expand mission impact and strengthen long-term sustainability. The International Development Executive Advisor builds and manages a robust pipeline of markets, partners, and funding sources; leads due diligence and negotiation; oversees launch and performance of international partnerships and programs; and serves as a senior advisor to leadership on global opportunities, risks, and operating models. - Set and execute a multi-year international development strategy aligned with organizational priorities, values, and growth goals. - Develop and steward strategic relationships with international stakeholders (e.g., NGOs, foundations, corporate partners, governments, and peer networks). - Evaluate new markets and partnership opportunities through structured discovery, feasibility assessments, and risk-based due diligence. - Design scalable partnership and program models (e.g., replication, licensing, joint initiatives) that balance mission outcomes, financial sustainability, and local context. - Oversee financial planning for international initiatives, including budget development, forecasting, and performance management. Qualifications - Strategic leadership with demonstrated ability to translate vision into executable plans and measurable outcomes. - Strong business acumen, including financial modeling, budgeting, forecasting, and performance management. - Strong Artificial Intelligence (AI) knowledge with the ability to integrate into operations. - Experience building and managing complex licenses and partnerships; strong negotiation, influencing, and stakeholder management skills. - Knowledge of international development practices, cross-cultural leadership, and operating effectively across diverse geographies. - Comfort with ambiguity and ability to assess risk, prioritize, and make sound decisions with incomplete information. - Excellent written and verbal communication skills, including executive-level presentations and partner-facing communications. - Bi-lingual with fluency in English and Korean language. - Strong project/program management and process improvement skills; ability to develop scalable playbooks and standards. Requirements - Bachelor's degree in business, international relations/development, public administration, finance, or a related discipline required. - Master's degree (e.g., MBA, MPA, MA in International Development) preferred or equivalent experience. - 15+ years of progressive experience in international development, global partnerships, market expansion, strategy, or related leadership roles; including 5+ years leading teams and managing budgets. - Demonstrated success developing and executing growth strategies, forming partnerships, and delivering measurable results in complex environments. - Strong analytical skills with the ability to bridge performance metrics to operational and mission impact. - Experience working across functions and time zones; ability to build alignment among diverse stakeholders. - Nonprofit, social enterprise, or network/affiliate-model experience preferred. Benefits - Sedentary work with periodic travel (30-40%), including international travel, as business needs require. - Occasional lifting to 25 pounds and rarely up to 50 pounds. - Prolonged periods of sitting at a desk and using a computer are required; walking and standing occasionally.

• Oversee daily call center operations to ensure efficiency, quality, and compliance • Develop and implement strategies to improve performance, patient experience, and operational flow • Set and monitor performance goals, analyze key metrics, and lead continuous improvement initiatives • Resolve escalated patient concerns and use feedback to enhance service delivery • Manage departmental budgets and optimize resource allocation • Drive revenue growth through strategic planning and execution of key initiatives • Identify and evaluate new business opportunities, partnerships, and service enhancements • Evaluate new products and services for feasibility, profitability, and market fit • Present insights and recommendations to senior and executive leadership • Collaborate with cross-functional teams to ensure alignment and seamless service delivery • Lead communication strategies, including newsletters and digital content, to support internal and external engagement • Strengthen supply chain and inventory management through strategic planning with partners • Ensure compliance with HIPAA and organizational confidentiality standards • Maintain compliance with the organization's Compliance Program and complete required training • Implement and monitor quality assurance protocols and procedures • Responsible for selection and hiring of qualified staff, ensuring an effective on-boarding, and providing comprehensive training and regular feedback • Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; developing, coordinating, and enforcing systems, policies, procedures, and productivity standards • Establishes annual goals and objectives for the department based on the organization’s strategic goals