• Generate a high volume of sales activity including in-person prospecting, product evaluations, phone calls, proposal generation, customer presentations, and negotiations • Strategically manage a sales pipeline to maximize revenue opportunities and achieve revenue targets • Analyze pipeline coverage percentage and target, in-forecast hit rate, and pipeline deal profile • Ensure that pipeline supports achievement of monthly, quarterly, and annual goals • Adhere to established pipeline management processes, and adjust process as requested • Execute sales strategies and techniques to realize sales opportunities identified in the market • Understand the buying process for each account • Manage relationships with key customer stakeholders like Anaesthetists, ICU staff, Consultants, Clinical Nursing, C-suite Executives, Administration, and BioMed contacts • Understand needs, build rapport, and influence decision-making and strategy with customers • Deliver proposals and presentations to customers that include creative solutions to customer problems, effective benefit selling statements, economic solutions, and skillful demonstration of products • Utilize CRM (Salesforce.com) daily to record and update customer information, share product details, prepare quotes, update sales stages, maintain an accurate forecast, and close deals • Research market opportunities and engage in strategic business planning and execution to consistently achieve or exceed sales quota • Provide accurate and thorough sales reporting to leadership, including monthly forecasting • Adapt to shifts in market demands and strategies by continuously learning new industry and market information, as well as skills and techniques that lead to increased success

• Develop and implement a comprehensive sales strategy to achieve company growth targets • Transform Nema’s current approach to sales and business development into a scalable function by identifying what tools and assets are needed and working with Marketing to create them • Continuously improve sales processes and methodologies to enhance efficiency and effectiveness • Foster relationships with prospective customers early in the sales pipeline • Negotiate and secure value-based care contracts with national and regional health plans and other third party payers • Own the business development efforts needed in order to operationalize Nema’s bundle structure given the constraints of payer billing and claim submission systems • Maintain and nurture partnerships with existing customers, including running quarterly business reviews and other periodic check-ins • Conduct market research to identify trends, opportunities, and competitive landscape as Nema enters into new states • Develop and execute business development plans to expand market reach as Nema enters into new states • Represent the company at industry events, conferences, and meetings • With support from the operations team, create outcome reports for payer partnerships and hold check-ins with each customer • Track and analyze sales performance metrics, providing regular reports to the executive team • Implement and utilize CRM tools to manage sales activities and pipeline • Build out and lead a best-in-class account management function that fosters positive working relationships with existing clients and drives referrals • Serve as the ultimate channel owner for payer-driven referrals

• Manage and support major accounts in the region • Qualify leads • Acquire new customers with support from our inside sales team • Actively network • Present SANHA products to customers and prospects • Sell and introduce the SANHA product range to customers • Record all incoming information about customers, prospects and products in the company IT systems

• Process transactions on insurance accounts; ensure account is set up correctly, problem resolution, appeals and audit transaction activity. • Communicate professionally with OHSU staff and third party customers including departments and insurance companies to ensure timely and accurate processing of account transactions. • Review Home Infusion claims including third party claims (i.e. MVA settlements, workers compensation claims). • Performing and documenting quality assurance reviews on transactions in department. • Prioritize assigned accounts to maximize aged AR resolution. • Trending provider activity and the denials that may arise. • Researching and forwarding documentation for Revenue Cycle Business Analyst to present to department, including updating files with current regulations, policies, and procedures. • Promote and implement LEAN processes. • Other duties as assigned.