Uplight logo
Uplight

Uplight is the technology partner for the clean energy ecosystem and energy providers. The company’s software solutions connect energy customers to power providers’ decarboniza

Director, Customer Digital Experience

Location

United States

Posted

119 days ago

Salary

$177K - $200K / year

Seniority

Lead

No structured requirement data.

Job Description

Director, Customer Digital Experience

Uplight

Uplight is creating a new category of energy. We make software that manages energy resources in homes and businesses—including things like smart thermostats, electric vehicles, solar panels, storage batteries, heat pumps, and even people’s behavior—to generate, shift, or save energy to balance the grid, making it more efficient and reliable. This creates clean energy capacity that can be used by the power grid instead of burning more fossil fuels. Our solutions accelerate the transition to clean energy and save money for energy customers. We are looking for a Director, Customer Digital Experience to lead strategy and execution for customer-facing digital experiences across a defined area of the platform. This is a player-coach role for someone who can set direction, directly contribute to complex work, and raise the overall quality of UX across the organization. This leader will own part of the product stack while guiding UX research, interaction design, and design standards more broadly. They will partner closely with Product, Engineering, and cross-functional stakeholders to improve usability, consistency, and customer outcomes across a SaaS environment. How you will make an impact: This role combines direct ownership with broader experience leadership. The focus is both on improving a defined area of the platform and helping establish stronger design practices that scale across teams. - Product and experience strategy for a defined area of the customer-facing platform - UX research, UI/UX design direction, and experience quality across that area - Design frameworks, style guides, reusable patterns, and standards that improve consistency and scale - Cross-functional alignment across Product, Engineering, and other stakeholders to translate customer needs into effective product experiences - Coaching, mentoring, and development of team members while contributing directly to priority work What you get to do: This leader will be expected to operate at both strategic and execution levels. Success in the role requires strong cross-functional leadership, practical design judgment, and the ability to turn customer insight into better product experiences. - Set vision and direction for customer digital experience within your area of ownership - Lead cross-functional work spanning user research, UX/UI design, workflow design, and product development - Build and evolve frameworks, design guides, style guides, and reusable experience patterns - Use customer research and product insight to shape priorities, workflows, and experience improvements - Partner with Product and Engineering to balance user needs, business priorities, and technical constraints - Act as a player-coach by directly contributing to strategic initiatives and complex experience work - Coach and develop team members, helping raise the overall level of craft, judgment, and execution - Help define how experience quality is measured and incorporated into roadmap and delivery decisions What you bring to Uplight: The ideal candidate brings a mix of product, design, and people leadership experience. They should be comfortable building structure where needed while also staying close enough to the work to guide quality and execution. - 8+ years of experience in product management, UX, product design, digital experience, or related roles - Strong experience in SaaS and customer-facing digital products - Proven people leadership experience, including coaching and developing high-performing teams - Experience in a player-coach role, combining leadership with direct execution - Demonstrated success building or improving UX frameworks, design systems, design guides, style guides, or similar standards - Strong understanding of user research, UX/UI principles, workflow design, and digital product best practices - Ability to work effectively across Product, Engineering, and cross-functional stakeholders - Strong communication, judgment, and organizational influence Bonus points: - Experience leading UX maturity or digital experience transformation efforts - Experience in multi-product or platform environments with shared customer journeys - Familiarity with metrics used to evaluate usability, adoption, engagement, and customer experience - Experience in enterprise SaaS or other complex software environments Why Join Uplight in Leading the Fight Against Climate Change? At Uplight, we're not just offering a job – we're offering a chance to be part of the solution to one of the world's biggest challenges. As a certified B Corporation, we're deeply committed to both social and environmental responsibility. Here's why you should join our team of passionate Uplighters: - Make a Meaningful Impact: Your work directly impacts our mission of decarbonization and building a more sustainable future. - Grow Your Career: We offer ample advancement opportunities, robust learning and development programs, and a supportive team environment that fosters collaboration and innovation. - Thrive: We offer comprehensive benefits, including flexible time off, generous parental leave, a wellness stipend, and work flexibility to help you thrive both personally and professionally. - Belong to an Inclusive Community: We celebrate diversity and foster an inclusive workplace where everyone feels respected, empowered, and heard. Our Employee Resource Groups offer opportunities to connect with colleagues who share your interests and backgrounds. - Be Part of a Growing Movement: Join a team of dedicated individuals who are passionate about creating a more sustainable future. We offer a collaborative environment where your ideas are valued and your contributions recognized. Together, we can build a brighter tomorrow. To learn more about our comprehensive benefits package and other perks, visit uplight.com/careers Salary Range: $177,385 to $200,000 USD + Bonus Application Deadline: May 1, 2026 In accordance with the Colorado Equal Pay for Equal Work Act, the approximate annual base compensation range is listed above. The actual offer, reflecting the total compensation package and benefits, will be determined by a number of factors including the applicant's experience, knowledge, skills, and abilities, as well as internal equity among our team. Uplight provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race (including hair texture and hairstyles), color, religion (including head coverings), age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. #LI-Remote

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Olympus Corporation of the Americas logo

Director, Global Process Leader HR

Olympus Corporation of the Americas

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Director119 days ago
Full TimeRemoteTeam 5,001-10,000H1B No Sponsor

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United States
$151K - $212K / year
Olympus Corporation of the Americas logo

Director, Global Process Leader, Operations

Olympus Corporation of the Americas

For more than 100 years, Olympus has focused on making people’s lives healthier, safer and more fulfilling. Our five Core Values empower us to achieve Our Purpose: Patient Focus, Integrity, Innovation, Impact and Empathy. Olympus is committed to Our Purpose of making people’s lives healthier, safer and more fulfilling. As a global medical technology company, we partner with healthcare professionals to provide best-in-class solutions and services for early detection, diagnosis and minimally invasive treatment, aiming to improve patient outcomes by elevating the standard of care in targeted disease states.

Director119 days ago
Full TimeRemoteTeam 5,001-10,000H1B No Sponsor

Working Location: NATIONWIDE Workplace Flexibility: Remote For more than 100 years, Olympus has focused on making people’s lives healthier, safer and more fulfilling. ​​ ​ Every day, we live by our philosophy, True to Life, by advancing medical technologies and elevating the standard of patient care so people everywhere can fulfill their desires, dreams, and lives. ​ Our five Core Values empower us to achieve Our Purpose: Patient Focus, Integrity, Innovation, Impact and Empathy. Learn more about Life at Olympus: https://www.olympusamerica.com/careers. Job Description The Global Process Leader (GPL) Operations and Supply Chain is a critical strategic enabler of the GBS organization, including the GBS 2.0 transformation, responsible for end‑to‑end global ownership, optimization, and digitization of enterprise business processes across Operations and Supply Chain. 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Job Qualifications Required: - Bachelor’s degree Required, Masters in Business Administration or equivalent preferred. - Minimum of 10 years in global Human Resource process ownership, shared services, or transformation roles. - Demonstrated leadership in ERP‑enabled process transformation. - Proven success driving process standardization, automation, and AI adoption. - Experience operating in global, matrixed organizations with captive and outsourced delivery. - Strong English language skills required. - Proven executive leadership experience in a global, matrixed organization with the ability to influence and align diverse stakeholders, including executive leadership across corporate functions, divisions, and regions. - Expertise in designing and operating global service delivery models, including “follow-the-sun” structures, shared services, and business process outsourcing. - Strong track record of leading digital transformation, with deep knowledge of business process automation (RPA), artificial intelligence, ERP platforms, and case management tools. - In-depth understanding of Operations and Supply Chain functions and demonstrated success in standardizing, optimizing, and automating global processes. - Strong process excellence, Lean, and digital transformation capabilities - Advanced stakeholder influencing and change leadership skills - Strong analytical orientation with comfort using data to drive decisions - Ability to operate at both strategic and hands‑on execution levels - Exceptional communication skills with the ability to navigate challenging, cross-cultural communications and inspire confidence across all levels of the organization. - Strong financial and commercial acumen, including experience managing budgets, outsourcing contracts, and vendor relationships and operational performance KPIs. - Proven ability to recruit, develop, and retain global talent, fostering a culture of innovation, service excellence, and continuous improvement. - Knowledge of governance frameworks, risk management, and compliance in a global business services environment. - Deep Operations and Supply Chain and end‑to‑end process expertise. - Must be able to travel domestically and internationally as needed. - Must be able to work flexibly outside of traditional working hours. Why join Olympus? We offer a holistic employee experience supporting personal and professional well-being through meaningful work, equitable offerings, and a connected culture. Equitable Offerings you can count on: - Competitive salaries, annual bonus and 401(k)* with company match - Comprehensive medical, dental, vision coverage effective on start date - 24/7 Employee Assistance Program - Free live and on-demand Wellbeing Programs - Generous Paid Vacation and Sick Time - Paid Parental Leave and Adoption Assistance* - 12 Paid Holidays - On-Site Child Daycare, Café, Fitness Center** Connected Culture you can embrace: - Work-life integrated culture that supports an employee centric mindset - Offers onsite, hybrid and field work environments - Paid volunteering and charitable donation/match programs - Employee Resource Groups - Dedicated Training Resources and Learning & Development Programs - Paid Educational Assistance *US Only **Center Valley, PA and Westborough, MA Are you ready to be a part of our team? Learn more about our benefits and incentives: https://www.olympusamerica.com/careers/benefits-perks. The anticipated base pay range for this full-time position is $151,458.00 - $212,041.00 / year, plus potential for annual bonus (subject to plan eligibility and other requirements). This pay range represents the National Average of the range, and may vary depending on the location of the individual. Olympus considers a variety of factors when determining actual compensation for this position, including level of experience, working location, and relevant education and certifications. At Olympus, we are committed to Our Purpose of making people’s lives healthier, safer and more fulfilling. As a global medical technology company, we partner with healthcare professionals to provide best-in-class solutions and services for early detection, diagnosis and minimally invasive treatment, aiming to improve patient outcomes by elevating the standard of care in targeted disease states. For more than 100 years, Olympus has pursued a goal of contributing to society by producing products designed with the purpose of delivering optimal outcomes for its customers around the world. Headquartered in Tokyo, Japan, Olympus employs more than 31,000 employees worldwide in nearly 40 countries and regions. Olympus Corporation of the Americas, a wholly owned subsidiary of Olympus Corporation, is headquartered in Center Valley, Pennsylvania, USA, and employs more than 5,200 employees throughout locations in North and South America. For more information, visit www.olympusamerica.com. You Belong at Olympus We are deeply committed to fostering a respectful, fair, and welcoming workplace for all individuals, perspectives, and lifestyles. We believe in fostering a non-discriminatory, inclusive work environment where everyone feels a sense of belonging, in full compliance with legal standards. Empathy and unity are core to our company culture, empowering employees to contribute fully and flourish. We warmly encourage all who wish to bring their talents to Olympus to apply. Applicants Requesting Accommodations: Olympus is committed to the full inclusion of all qualified individuals. As part of this commitment, Olympus will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact OCAAccommodations@olympus.com. If your disability impairs your ability to email, you may call our HR Compliance Manager at 1-888-Olympus (1-888-659-6787). Let’s realize your potential, together. It is the policy of Olympus to extend equal employment and advancement opportunity to all applicants and employees without regard to race, color, national origin (including language use restrictions), citizenship status, religious creed (including dress and grooming practices), age, sex (including pregnancy, childbirth, breastfeeding, medical conditions related to pregnancy, childbirth and/or breastfeeding), gender, gender identity and expression, sexual orientation, marital status, disability (physical or mental) and/or a medical condition, genetic information, ancestry, veteran status or service in the uniformed services, and any other characteristic protected by applicable federal, state or local law. Posting Notes: || United States (US) || Massachusetts (US-MA) || Westborough || Supply Chain

United States
$151K - $212K / year