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Senior Manager, Salesforce Administration
Location
United States
Posted
83 days ago
Salary
$160K - $180K / year
Seniority
Senior
Job Description
Senior Manager, Salesforce Administration
Ziff Davis
• Manage current Service Cloud and Sales Cloud environments • assist with the vision and standards for new Salesforce.com solutions • Manage a team of internal and external Salesforce developers and admins • Consult on architectural approach with product and development teams • Act as a lead for all Salesforce integrations and Salesforce administration • Responsible for business and functional analysis, project management and risk analysis • Develop and maintain custom data input screens, reports, dashboards, validation rules, and workflow • Lead new projects like Salesforce Lightning and CPQ rollout • Lead data migration and data cleansing initiatives in Salesforce • Assist with the training of new and existing users • Maintain system metrics to track trends in usage and data integrity • Participate in cross-functional teams that address strategic business issues involving CRM, marketing, and sales operations • Assist in the design & implementation of APIs and web-based interfaces • Lead in developing and supporting integrations with other enterprise systems • Develop training materials and train users on Salesforce functionality • Work closely with business and outside vendors to provide the support for Ziff Davis’ business teams • Work closely with internal and external auditors to meet audit requirements
Job Requirements
- Over 9 years of experience in the IT industry
- minimum of 5 years as a salesforce lead and architect supporting over 500 users
- 6+ years hands-on experience in Salesforce development including Sales Cloud, Service Cloud, CPQ and Communities
- 5+ years of experience with custom configuration of Salesforce
- Excellent knowledge of the overall Salesforce landscape, Architecture and force.com platform
- Strong knowledge of Visual force and Apex fundamentals
- Strong knowledge of Lightning framework and developer console
- Experienced in Salesforce API integration
- Strong experience with writing Apex Triggers, Dataloader and custom code
- Experience working with business and technology leaders to solve complex business and systems problems
- Experience leading teams
Benefits
- comprehensive medical, dental, and vision coverage
- life and disability benefits
- Flexible Spending Accounts (FSAs)
- 401(k) with company match
- Employee Stock Purchase Plan
- Flexible Time Off
- Volunteer Time Off
- paid holidays
- family building and caregiving support
- generous Family Care and Parental leave
- Fitness Reimbursement
- access to wellness programs
- educational support
- mentorship programs
- career development resources
- employee engagement programs
- recognition awards
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