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Elite Technology logo
Elite Technology

Our solutions lie at the heart of the world’s most successful law firms, accelerating their businesses

Sales Compensation, Operations Lead

OperationsOperationsFull TimeRemoteSeniorTeam 501-1,000H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

81 days ago

Salary

$121K - $135K / year

Seniority

Senior

Bachelor Degree6 yrs expEnglishERPSQL

Job Description

Sales Compensation, Operations Lead

Elite Technology

• Own end-to-end commission calculation, validation, and payout operations across all sales incentive plans. • Ensure commissions are calculated accurately and delivered on time with zero surprises on payout day. • Interpret Incentive Plan Documents (IPDs) and translate plan language into clear, defensible system logic. • Lead annual and new hire IPD development, distribution, onboarding alignment, and version control management. • Validate deal attribution, crediting, splits, overlays, accelerators, and timing logic. • Apply commission plans consistently and resolve gray areas with sound judgment and documented precedent. • Partner with Finance on monthly accruals, forecasting, reconciliation, and payout approvals. • Deliver clean, reconciled commission files to Payroll and ensure alignment across CRM, ERP, and commission systems. • Maintain audit-ready documentation of commission rules, exception handling, and calculation methodologies. • Manage rep inquiries and disputes within defined SLAs, providing fast, consistent, and fact-based responses. • Own exception review process and ensure all adjustments are documented, approved, and traceable. • Identify recurring issues, data inconsistencies, or plan weaknesses and recommend structural improvements. • Build and maintain reporting dashboards to provide leadership visibility into commissions, attainment, and trends. • Eliminate shadow spreadsheets by strengthening system controls and standardizing processes. • Establish and enforce internal controls to protect data integrity and ensure governance discipline. • Demonstrate proactive time management to prioritize competing deadlines, especially during payout cycles. • Communicate complex commission logic clearly and confidently to Sales, Finance, and Leadership stakeholders. • Build trusted relationships with Sales, Finance, HR, and Revenue Operations partners. • Provide leadership with clear, confident insights into commission performance and risk exposure. • Perform other duties as assigned to support departmental and company objectives.

Job Requirements

  • Bachelor's Degree in Finance, Accounting, Business, Economics, or equivalent experience.
  • 6–8 years of experience in Sales Operations, Revenue Operations, Commissions Operations, or Finance.
  • Demonstrated experience owning commission calculation and payout processes in a high-growth or complex sales environment.
  • Familiarity with commission platforms such as Xactly, CaptivateIQ, Spiff, or similar tools.
  • Strong financial acumen with experience partnering closely with Finance on accruals and reconciliation.
  • Exceptional Excel expertise with advanced modeling capabilities, complex nested formulas, pivot tables, large dataset reconciliation, and audit-ready validation controls.
  • Experience managing Incentive Plan Document distribution and acknowledgment workflows through DocuSign or similar agreement management platforms.
  • Advanced analytical skills with strong data fluency; experience with SQL or data querying tools preferred.
  • Proven ability to interpret and operationalize complex compensation plans with consistency and accuracy.
  • Demonstrated proactive time management with the ability to prioritize competing deadlines and manage high-pressure payout cycles.
  • Clear, concise, and confident communication skills with the ability to explain complex commission logic to Sales, Finance, and executive stakeholders.
  • High degree of ownership, accountability, and operational discipline.
  • Ability to manage sensitive conversations and resolve disputes with professionalism and objectivity.
  • Executive presence and the ability to build trust and credibility with senior leadership.
  • Ability to travel up 10% as business needs require.
  • Role requires the following physical capacity: Sedentary: primarily desk/computer work.
  • Must be legally authorized to work in United States; Elite does not provide employment sponsorship for this position.

Benefits

  • Competitive Compensation Package ($121,000 - $135,000 base salary + variable component)
  • Comprehensive Healthcare Coverage (Health, Dental, Vision)
  • Retirement Savings Plan with an Employer Contribution
  • Professional Development Opportunities
  • Time Off
  • Wellness Initiatives
  • Employee Assistance Program
  • Generous Global Parental Leave
  • Calm, free premium subscription
  • Employee Discount Program

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