• Gather requirements from stakeholders and translate to specific and actionable work tasks. • Develop complex SQL queries to support data-driven insights that inform business and clinical decisions. • Analyze healthcare data (claims, lab, pharmacy and EMR data) to draw conclusions and provide consultation to stakeholders for use in administering specific programs and operational processes. • Develop reports, dashboards, and visualizations that provide insights into various patient populations and health care utilization patterns. • Partner closely with clinical and operational teams to ensure data-driven decision-making and assist in the assessment of treatment concordant care. • Analyze CCS operations relative to goals and summarize the completion of routine tasks by various business unit resources. • Ensure data accuracy, quality, and integrity when working across multiple data sets. • Prepare and present findings and recommendations to leadership, internal clinical teams, and external stakeholders in support of Clover Care Services business initiatives.

Digital Reach Agency is a fully remote, full-service digital marketing agency focused on helping B2B SaaS and Tech companies grow smarter and scale faster. We believe in clarity, especially when it comes to data. Internally, we rely on strong reporting systems to support Finance, GTM, Sales, Marketing, Customer Experience, and Operations.   We’re hiring a Data Analyst to support our internal analytics and reporting efforts. This role is execution-focused and ideal for someone early in their analytics career who wants hands-on experience working with real business data, dashboards, and reporting workflows. This is a remote, Entry/Jr Level contract role (10-20 hours/week) with room to grow as skills develop. Role Overview  You’ll support the maintenance and upkeep of internal dashboards, assist with data pulls and validation, and help keep reporting accurate and up to date across teams. You’ll work closely with senior BI and strategy leaders who will provide guidance, structure, and training.   This role is not responsible for owning data architecture or strategy decisions, but is critical to keeping systems running smoothly. Key Responsibilities  - Support existing dashboards in Power BI and Looker Studio - Perform manual and semi-automated data pulls from tools like Salesforce, HubSpot, QuickBooks, and Harvest - Assist with data cleaning, validation, and QA checks - Help refresh datasets and ensure dashboards are accurate and up to date - Document data sources, definitions, and reporting processes - Support ad-hoc reporting requests from internal teams - Learn and follow established data models and reporting frameworks

• Support the implementation of Bluesight SaaS products for hospital customers • Collect, synthesize, and interpret data from various systems • Find and interpret relevant data points from healthcare databases • Develop analytical solutions using business intelligence tools • Communicate data findings and troubleshoot issues

• Manages and implements program data verification processes across multiple programs and clients. • Manages daily Salesforce operations, including user setup, roles, profiles, permissions, and security settings. • Optimize Salesforce environment(s) to support business operations and strategic initiatives. • Configures Salesforce objects, fields, and page layouts. • Participate in Salesforce release management, testing, and deployment activities. • Diagnoses and troubleshoots application issues to determine root cause of problems or malfunctions. Proactively identifies and scopes database enhancement opportunities. • Provide day-to-day user support, addressing user inquiries, resolving general user issues, and assisting in user training and onboarding. • Creates and maintains comprehensive process documentation. • Generates weekly, monthly, and ad hoc reports to audit, monitor & measure performance, and relevant metrics. • Coordinates across multiple organizations and departments and responsible for communication of relevant information. • Analyzes complex sets of data and develops reporting tools in Excel and various ecommerce software systems to support program operations, summarizes findings and improves data processes. • Provides analysis and supports accurate forecasting for internal use and to inform clients and partners of program projections. • Supports program evaluation efforts and identifies opportunities for process improvement.