• Develop, customize, and maintain Dynamics 365 Finance & Operations applications based on business requirements. • Design, build, and support data integrations using Azure Data Factory, ensuring data accuracy and reliability. • Use Microsoft Lifecycle Services (LCS) to manage deployments, monitor environments, and support application health. • Collaborate with cross-functional teams (functional consultants, developers, business users) to deliver high-quality solutions. • Participate in code reviews and ensure adherence to development standards and best practices. • Provide technical support, troubleshooting, and issue resolution for D365 F&O applications. • Document technical designs, configurations, integrations, and operational processes. • Support ongoing maintenance, optimization, and continuous improvement of D365 F&O solutions.

• Build, enhance, and maintain native iOS applications following Apple Human Interface Guidelines and industry best practices. • Design and implement scalable, clean, and maintainable mobile architectures aligned with business requirements. • Collaborate closely with developers, designers, and product managers to deliver high-value features efficiently. • Participate in code reviews, testing, refactoring, and documentation to ensure high-quality standards. • Troubleshoot and resolve performance, stability, and scalability issues to ensure optimal user experiences. • Contribute actively to Agile ceremonies and support alignment on priorities, timelines, and deliverables.

• Design and develop SharePoint Online solutions using SPFx, CSOM, REST API and Power Platform tools (i.e., Power Apps, Power Automate). • Implement and maintain SharePoint portals, sites, workflows and libraries tailored to USCIS business processes. • Collaborate with stakeholders to gather requirements and translate them into technical specifications. • Ensure security and compliance with federal standards, including access controls and data integrity. • Troubleshoot and debug SharePoint-related issues, providing timely resolutions. • Provide technical guidance and mentorship to junior developers and team members.

• Lead the alignment and adaptation of course materials to ensure consistency in learning objectives, content flow, and timing • Standardize T3 (Train-the-Trainer) content and processes • Manage the T3 model in which trainers participate as learners to refine tasks and delivery and make adjustments to the material based on the feedback • Digitalize assessment write up processes for electronic completion of task sheets • Integrate diverse multimedia and instructional tools into course materials • Ensure digital assets support multiple learning styles • Update and diversify assessment fault set to avoid repetition • Modify scoring and feedback frameworks to support varied assessments • Develop systems for personalized assessment feedback • Analyze course content distribution and redesign course structures as needed • Ensure minimum training day requirements and maximize value-added time • Standardize vehicle fleet requirements across academies • Define guidelines for real-life scenarios to enhance learning value • Support evaluation of trainer competency • Maintain training-related documents, task sheets, visuals, and assessments