• Design and develop SharePoint Online solutions using SPFx, CSOM, REST API and Power Platform tools (i.e., Power Apps, Power Automate). • Implement and maintain SharePoint portals, sites, workflows and libraries tailored to USCIS business processes. • Collaborate with stakeholders to gather requirements and translate them into technical specifications. • Ensure security and compliance with federal standards, including access controls and data integrity. • Troubleshoot and debug SharePoint-related issues, providing timely resolutions. • Provide technical guidance and mentorship to junior developers and team members.

• Lead the alignment and adaptation of course materials to ensure consistency in learning objectives, content flow, and timing • Standardize T3 (Train-the-Trainer) content and processes • Manage the T3 model in which trainers participate as learners to refine tasks and delivery and make adjustments to the material based on the feedback • Digitalize assessment write up processes for electronic completion of task sheets • Integrate diverse multimedia and instructional tools into course materials • Ensure digital assets support multiple learning styles • Update and diversify assessment fault set to avoid repetition • Modify scoring and feedback frameworks to support varied assessments • Develop systems for personalized assessment feedback • Analyze course content distribution and redesign course structures as needed • Ensure minimum training day requirements and maximize value-added time • Standardize vehicle fleet requirements across academies • Define guidelines for real-life scenarios to enhance learning value • Support evaluation of trainer competency • Maintain training-related documents, task sheets, visuals, and assessments

• Direct and coordinate activities of the software engineering group • Responsible for Software Release Train for embedded software • Responsible for career development of direct reports • Responsible for forming an efficient and skilled software team from a recently created team of individuals • Act as Manager to the software group • Have a hands-on role next to being a manager e.g. as product owner or test architect • Enable the organization to deliver software of all projects on commitment: time, quality and cost • Member of the engineering leadership team • Has around 10 direct reports • Reports to the R&D Director • Manages department activities to design, implement, test and maintain software • Responsible for planning and tracking, including dependencies with other R&D Disciplines • Understand and defend software development cost estimation, ROI • Work closely with Business Line and Product Managers to determine R&D priorities and initiatives • Estimate personnel needs, recruit and develop top talent

• Experience in MuleSoft, implementing interfaces using Mule ESB, Mule API, MuleSoft any point platform. • Proficient in Mule4. • Hands-on experience in integrating different systems using connectors like Salesforce, Database, File, FTP, Web Services, etc. • Experience in building, running, testing & deploying the Mule applications. • Strong experience in message transformations like JSON, XML, XLSX, CSV, Data weave, etc. • Exposure to MuleSoft Integration using Anypoint MQ. • Good exposure to Continuous Integration & Delivery tools surrounding the Anypoint platform. • Used CI/CD tools like GitHub, Maven, CloudHub, MuleSoft Anypoint Runtime Manager. • Experience in building complex Mule flows/Error handling strategies. • Ability to troubleshoot Mule ESB flows(using Mule Debugger).