Digital transformation for a better tomorrow
Principal Technical Architect, D365 CE
Location
United States
Posted
70 days ago
Salary
0
Seniority
Lead
Job Description
Principal Technical Architect, D365 CE
Columbus
• Drive discovery workshops with prospects and customers to demonstrate product capabilities and gather business requirements • Lead and participate in discovery analysis meetings with customers to understand current business processes • Serve as advocate for adherence to standards and best practice • Collaborate with sales team and project managers to define the roadmap and milestones for each project • Own the proposed solution on all assigned engagements, work closely with all team members and remain engaged with the client • Understand the capabilities of the delivery team and provide design guidance and support as needed • Work with customers and internal teams on infrastructure architecture support • Provide and/or develop detailed design specifications • Craft RFP responses, architecture diagrams, risk/assumption logs, and value articulation (ROI, timeline, cost drivers) • Exhibit excellent verbal and written communication skills; with flexibility to work in a fast-paced, process-oriented environment • Implement and configure Dynamics CRM/CE per customer requirements • Mentor teams on ALM: Azure DevOps repos, pipelines, solution segmentation, automated testing, and deployment gates • Assist in software upgrades, including importing data, configuring forms and designing dashboards • Design and write workflows to streamline business processes • Write process documentation, user acceptance testing scripts and user manuals • Test software, communicate with (and sometimes manage) offshore development staff • Train and support CRM end users.
Job Requirements
- 10+ years of professional experience within a consultancy environment with proven Microsoft Dynamics 365 CRM experience
- 10+ years of experience as either a technical lead, technical architect or solution architect with Dynamics 365 CRM
- 5+ years of pre-sales experience
- A minimum of 5 completed full implementations of Microsoft Dynamics 365 CRM
- A minimum of 2 completed full implementations of Microsoft Dynamics 365 F&O/F&SCM
- Proven implementation experience in regard to Dual Write integration
- Extensive knowledge and understanding of the technical side of Dynamics 365 CE solutions
- Design and optimize CE & F&O architecture, including data alignment, process harmonization, and extensibility patterns for both platforms
- Lead integration and performance strategy, covering Dual-write orchestration, fit/gap analysis, trade-offs, and scalability
- In-depth knowledge of the following modules: Sales, Service, Marketing, Social Engagement, USD, PSA, Field Service
- Strong presentation skills leading to sales process such as shaping solution approaches, estimates, and delivery plans for pursuits; lead discovery, demos, and PoCs
- Experience estimating projects, writing contracts, Statements of Work and work orders
- Ability to successfully build relationships with clients at all levels within an organization
- Advanced knowledge of enterprise software systems and enterprise cloud
- Knowledge and experience of Enterprise Application Integration and architecture patterns
- Willing to travel domestically up to 30%.
Benefits
- Health, Life, Dental and Vision Insurance
- Short- and Long-Term Disability
- Paid vacation
- Sick leave
- Holidays
- 401(k)
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