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Empowering Government and Education
Registration Manager
Location
United States
Posted
73 days ago
Salary
$24 - $25 / hour
Seniority
Mid Level
Job Description
Registration Manager
e.Republic
• Provide excellent customer support via phone and email to internal and external customers surrounding their event needs. • Create and manage action plans with deadlines for assigned events, ensuring strict adherence to timelines. • Regularly assess event progress and collaborate with the Senior Registration Manager to address additional needs and ensure success. • Create, edit, and deploy event promotions utilizing marketing software. • Conduct follow-up outreach and communication via email and phone to drive event registrations and engage sponsors. • Maintain accuracy of the contact database by updating records, creating new contacts, and processing registrations. • Assist registrants with secure payment processing for fee-based events. • Conduct internet research for new event leads as necessary. • Produce accurate and professional event reports for internal and external clients. • Prepare and ship materials for events as required. This includes printing, stuffing, and folding of registration materials and badges, and other documents – in-house or on the road. • Travel to events to provide onsite registration support, including setup of registration/exhibit areas (requires bending, lifting up to 50 lbs.), attendee check-in, and coordination with the onsite team. • Maintain regular workload while traveling, which may include weekends. • Effectively manage workload responsibilities during periods of business travel. • Setup, test, maintain, and troubleshoot onsite equipment and network which includes but is not limited to: MacBooks, laptops, printer, Wi-Fi hotspots, routers, and badge scanning application.
Job Requirements
- 2+ years of office experience with strong organizational and communication skills, plus proven technology proficiency and adaptability to new tools and systems.
- Excellent written and verbal communication skills.
- Highly organized and detail-oriented.
- Effectively multitask in a fast-paced environment and be flexible with responsibilities.
- Brings an ownership mindset, with commitment to follow-through and continuous improvement.
- Must have a high level of technology literacy and be comfortable with problem-solving and troubleshooting programs, networks, and equipment such as printers, laptops, routers and modems.
- Self-starter and able to work without supervision.
- Proficient with Microsoft Excel, Outlook, and Word.
- Typing of at least an average of 55 wpm.
- Efficiently navigate the internet for research.
- HTML experience a plus but not required.
- Salesforce and/or HubSpot experience is a plus but not required.
- Ability to bend, stoop, and lift up to 50 lbs.
- Must be in a work environment with reliable Internet access.
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