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e.Republic

Empowering Government and Education

Registration Manager

ManagerManagerFull TimeRemoteMid LevelTeam 201-500Since 1984H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

73 days ago

Salary

$24 - $25 / hour

Seniority

Mid Level

High School2 yrs expEnglish

Job Description

Registration Manager

e.Republic

• Provide excellent customer support via phone and email to internal and external customers surrounding their event needs. • Create and manage action plans with deadlines for assigned events, ensuring strict adherence to timelines. • Regularly assess event progress and collaborate with the Senior Registration Manager to address additional needs and ensure success. • Create, edit, and deploy event promotions utilizing marketing software. • Conduct follow-up outreach and communication via email and phone to drive event registrations and engage sponsors. • Maintain accuracy of the contact database by updating records, creating new contacts, and processing registrations. • Assist registrants with secure payment processing for fee-based events. • Conduct internet research for new event leads as necessary. • Produce accurate and professional event reports for internal and external clients. • Prepare and ship materials for events as required. This includes printing, stuffing, and folding of registration materials and badges, and other documents – in-house or on the road. • Travel to events to provide onsite registration support, including setup of registration/exhibit areas (requires bending, lifting up to 50 lbs.), attendee check-in, and coordination with the onsite team. • Maintain regular workload while traveling, which may include weekends. • Effectively manage workload responsibilities during periods of business travel. • Setup, test, maintain, and troubleshoot onsite equipment and network which includes but is not limited to: MacBooks, laptops, printer, Wi-Fi hotspots, routers, and badge scanning application.

Job Requirements

  • 2+ years of office experience with strong organizational and communication skills, plus proven technology proficiency and adaptability to new tools and systems.
  • Excellent written and verbal communication skills.
  • Highly organized and detail-oriented.
  • Effectively multitask in a fast-paced environment and be flexible with responsibilities.
  • Brings an ownership mindset, with commitment to follow-through and continuous improvement.
  • Must have a high level of technology literacy and be comfortable with problem-solving and troubleshooting programs, networks, and equipment such as printers, laptops, routers and modems.
  • Self-starter and able to work without supervision.
  • Proficient with Microsoft Excel, Outlook, and Word.
  • Typing of at least an average of 55 wpm.
  • Efficiently navigate the internet for research.
  • HTML experience a plus but not required.
  • Salesforce and/or HubSpot experience is a plus but not required.
  • Ability to bend, stoop, and lift up to 50 lbs.
  • Must be in a work environment with reliable Internet access.

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