Band Level 3 Job Description Summary #LI-Remote This is a field-based and remote opportunity supporting key accounts in an assigned geography. Novartis is unable to offer relocation support for this role. Please only apply if this location is accessible to you. Company will not sponsor visas for this position. The Ultra‑Rare Disease Territory Account Specialist is a self‑driven business leader who shapes thoughtful, personalized customer experiences aligned to the unique needs of Health Care Providers and their patients. Serving as the primary point of contact, this role partners closely with customers to identify shared priorities, solve complex challenges, and connect seamlessly to Novartis resources in support of improved patient outcomes. Operating with autonomy in a highly dynamic environment, the Ultra‑Rare Disease Territory Account Specialist orchestrates patient‑focused solutions across clinical, operational, and access pathways, informed by a deep understanding of patient flow and ultra‑rare disease access dynamics. While retaining core demand‑generation responsibilities, this role brings expanded focus to access, operational excellence, and continuity of care to help enable timely treatment initiation and sustained patient support. Job Description Key Responsibilities: - Proactively identify and navigate any account‑level challenges, partnering with customers to deliver thoughtful, compliant solutions that support patient care. - Develop and execute Health Care Provider (HCP) and account‑level business plans rooted in shared priorities, informed by clinical insight, access considerations, and operational understanding. - Educate Health Care Providers and practice teams on non‑clinical barriers to care, including access and reimbursement tools relevant to ultra‑rare disease management. - Maintain a strong understanding of patient flow, drug acquisition, and practice dynamics to help support timely treatment initiation and continuity of care. - Collaborate closely with field‑based and home‑office partners to address Health Care Provider needs and share relevant market access insights. - Leverage deep knowledge of the ultra‑rare disease landscape, competitors, and industry trends to anticipate opportunities and navigate evolving challenges. - Analyze territory‑level data and market trends to inform strategy, drive pull‑through, and lead meaningful virtual and in‑person engagements with Health Care Providers. - Lead cross‑functional planning discussions to solve complex Health Care Provider challenges with urgency, alignment, and a patient‑first mindset. - Serve as the primary orchestrator of Novartis resources for assigned Health Care Providers, compliantly coordinating across Medical, Access, and Patient Support teams while personalizing engagement through omni‑channel capabilities. Essential Requirements: - Bachelor’s degree required from 4-year college or university.  - Experience (see leveling guidelines below) in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams within the last 5 years. We also welcome candidates from other complex sales environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors, especially where strong field leadership and customer engagement are central to success. For Associate Level opportunities, applicants with limited prior sales experience are encouraged to apply. - Proven track-record of consistent high-performance, and well-versed in navigating and successfully selling to large accounts and key customers.  - Self-starter with analytic abilities to seek out, prioritize, and apply relevant information to solve problems to meet the needs of key customers, while also demonstrating ethical leadership and ability to foster environment that promotes ethical behavior and compliance with company policies and laws.  - Candidate must reside within territory, or within a reasonable daily commuting distance of 50 miles from the territory border. Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory. Must have a valid driver’s license. Desirable Requirements: - Experience supporting ultra‑rare or specialty disease states, including familiarity with sophisticated access and reimbursement pathways (e.g., buy‑and‑bill, injectable, or biologic products). - Broad experience across therapeutic areas, patient services, market access, reimbursement models, account strategy, and/or new product launches, with an understanding of engaging Health Care Providers around complex treatment and access pathways. Leveling Guidelines: The position will be filled at level commensurate with experience. - Associate Territory Account Specialist: Recently separated from the US Military with 4+ years of military service in a leadership capacity (Platoon Leader, Executive Officer, Company Commander, etc.), or applicants with limited prior sales experience. - Demonstrates strong ability to collaborate, work cross-functionally within a matrix environment, and communicate product information effectively. - Preferred experience in the 2-year Novartis Sales Internship Program; demonstrated proven leadership experience in student sports, fraternities, clubs, activities, and other extracurricular activities. - Territory Account Specialist: 2+ years’ experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross-functionally within a matrix environment and can communicate clinical product information. - Senior Territory Account Specialist: 5+ years’ experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross-functionally within a matrix environment and can communicate clinical product information. - Executive Territory Account Specialist: 10+ years’ experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross-functionally within a matrix environment and can communicate clinical product information. Driving is an Essential Function of this Role: Meaning it is fundamental to the purpose of this job and cannot be eliminated. Because driving is an essential function of the role, you must have a fully valid and unrestricted driver’s license to be qualified for this role. The company provides reasonable accommodations for otherwise qualified individuals with medical restrictions if an accommodation can be provided without eliminating the essential function of driving. COVID-19 Vaccine Policy (customer-facing roles only): While Novartis does not require vaccination for COVID-19 or proof of a recent negative test result for COVID-19 at this time, employees working in customer-facing roles must adhere to and comply with customers’ (such as hospitals, physician offices, etc.) credentialing guidelines, which may require vaccination. As required by applicable law, Novartis will consider requests for reasonable accommodation for those unable to be vaccinated. This requirement is subject to applicable state and local laws and may not be applicable to employees working in certain jurisdictions. Please send accommodation requests to Eh.occupationalhealth@novartis.com. For Field Roles with a Dedicated Training Period: The individual hired for this role will be required to successfully complete certain initial training, including home study in eight (8) or fewer hours per day and forty (40) or fewer hours per week. Novartis Compensation Summary: The salary for this position is expected to range between: - Associate Territory Account Specialist: $81,200 and $150,800 per year - Territory Account Specialist: $114,100 and $211,900 per year - Senior Territory Account Specialist: $132,300 and $245,700 per year - Executive Territory Account Specialist: $145,600 and $270,400 per year The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. We strive to create an inclusive workplace that cultivates bold innovation through collaboration and empowers our people to unleash their full potential. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an e-mail to tas.nacomms@novartis.com call +1 (877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. https://www.novartis.com/careers/careers-research/notice-all-applicants-us-job-openings Salary Range $132,300.00 - $245,700.00 Skills Desired Commercial Excellence, Communication Skills, Compliance, Conflict Management, Cross-Functional Coordination, Customer Insights, health care industry, Influencing Skills, Key Account Management, Negotiation Skills, Professional Ethics, Selling Skills, Technical Skills

• Own individual sales pipeline, and dedicated committed contract revenue, ensuring that prospective clients, generally spending greater than $50k per year, are moved toward closing in an efficient manner and the individual's sales quota quarterly and annual revenue goals are met. • Prepare accurate forecasts of clients expected potential spend and estimated date of closing. • Hold meetings with existing clients to discuss commitment options in exchange for preferred pricing options, in partnership with the Client Success team. • Negotiate contracts with an emphasis on growing and developing annual recurring revenue. • Manage list of existing clients as assigned, identifying the point person within the organization to contact. • Facilitate and run STW product presentations for prospective clients and offer timely follow up to ensure deals are moving towards a successful close. • Communicate with prospective clients to schedule demos, address roadblocks, answer questions, and provide sales materials for persuading internal stakeholders. • Monitor the sales phone and inbox during dedicated shifts, responding to client emails and phone calls in a timely manner. • Hold discovery calls and follow up meetings with prospective clients, gathering information on pain points, decisionmakers, timelines to drive sales process. • Draft and send client contracts, following up as needed to ensure timely signature. • Enter and clean up sales data in Hubspot to ensure full team understanding of the client’s status within the sales pipeline. • Knowledge and experience working within a solution-selling or consultative selling methodology. • Experience selling/navigating a complex sale. • Develop a deep understanding of customer industry trends.

About the Role As the Associate Publisher for Hospitality Technology (HT), you are an individual contributor to revenue, and also serve as a strategic partner to the Publisher. You will manage a premier sales territory while also aiding with sales strategy, product ideation and marketability, and audience positioning. The ideal candidate brings deep relationships within the foodservice technology space and the "consultative" skill set required to navigate complex, multi-platform discovery and closing. You aren't just hitting a quota; you are helping to shape the brand’s product roadmap and ensuring our commercial offerings remain the "gold standard" for tech providers. You are a high-energy sales leader who understands how to monetize multi-platform content that includes digital advertising and demand generation, high-ticket event sponsorships, custom research and membership. Key Responsibilities - Revenue Generation: Meet or exceed sales targets by managing a territory of key accounts, developing consultative proposals, and closing deals across an integrated media portfolio. - Sales Acumen & Forecast Precision: Maintain CRM for data hygiene and pipeline transparency; ability to monitor lead velocity and pivot sales strategies in real-time to mitigate gaps. You must demonstrate a sophisticated approach to forecasting, moving beyond "gut feel" to provide the Publisher with data-backed revenue projections that ensure quarterly and annual targets are consistently hit or exceeded. - Market Analysis: Monitor foodservice tech trends, competitor movements, and audience data to identify new market opportunities or emerging technology categories. - Product Development: Collaborate with brand leadership – including publisher and editorial teams – to help conceptualize and launch innovative B2B products that fill market gaps and leverage unique brand attributes. - Client Relationship Management: Act as a senior-level ambassador for the brand at industry trade shows and networking events Required Skills & Qualifications - Industry Experience & Relationships: 7+ years of B2B media sales experience, specifically within the foodservice or hospitality technology sectors. The ideal candidate will have relationships with technology solution providers to the foodservice industry. - Consultative Sales Mastery: Proven ability to coduct deep client discovery and craft sophisticated, custom proposals that go beyond "standard" ad units. - Strategic Liaison Skills: Ability to translate between "client needs" and "editorial vision," ensuring commercial products are both high-value for sponsors and highly relevant to the audience. - Individual Contributor Mindset: A self-starter who enjoys the "hunt" and the "close," but wants the added responsibility of influencing the brand's strategic direction. - Analytical Skills: Ability to monitor audience data and engagement metrics to identify market threats or opportunities - Communication & Presentation Skills: Exceptional presentation and storytelling skills, with the ability to articulate the unique value of the HT and RTN ecosystems to C-suite tech executives. Benefits & Culture We offer a comprehensive compensation package including health, dental, and vision insurance, with tax-advantaged HSA/FSA options and a monthly stipend for internet. Our coverage includes 100% company-paid short-term disability, long-term disability, and life insurance. Retirement savings include a 401(k) plan, complemented by a holistic well-being program and various optional coverages. We provide generous Paid Time Off (PTO) and a supportive EAP within our award-winning, high-performance collaborative culture. To support your growth, we provide a robust career development pathway featuring continuous feedback, specialized skills training, and strong leadership. We are committed to Diversity, Equity, Inclusion, and Belonging (DEIB) and have a DEIB Council dedicated to fostering an environment where every voice is heard and innovation is driven by our diverse perspectives. Check out what it's like to work at EnsembleIQ. https://www.comparably.com/companies/ensembleiq EnsembleIQ is an equal opportunity employer and committed to diversity and inclusion. We provide accommodations at all stages through recruitment and employment in accordance with Human Rights and accommodation legislation upon request.

• Responsável por impulsionar vendas e resultados por meio da capacitação de vendedores parceiros • Execução de estratégias de merchandising • Monitoramento do desempenho de pontos de venda • Atualização competitiva e melhoria da experiência do cliente • Garantia da conformidade com padrões da empresa • Participar dos treinamentos e encontros providos pela empresa para o desenvolvimento de habilidades