• Management of the casino portfolio • Running tests, obtaining results, and performing detailed analysis on the success and impact of product improvements • Ensuring compliance alignment of the casino catalog for the UK, IOM, and Estonian licenses • Ensuring games configuration (bet limits, bonus contributions, thumbnails, etc.) and that all game-related regulations and requirements are met • Addressing product-related questions and issues in a timely and professional manner • Working closely with developers, CRM, and tech teams based on feedback received from partners • Working closely with Customer Support and handling Customer Service escalations • Collaborating with managers across the company to define and manage gaming platforms and product features • Handling ad-hoc requests and taking full ownership of tasks • Monitoring game performance across markets and platforms, identifying underperforming titles and optimisation opportunities • Managing relationships with game providers, including releases, issue resolution, and asset delivery • Ensuring accurate and appealing game display across front-end placements, categories, and recommendation areas • Reviewing and validating game assets (thumbnails, descriptions, tags) prior to publishing • Supporting marketing and CRM with game-related campaigns, promotional setups, bonus features, and new releases • Tracking KPIs related to game performance, player engagement, and revenue contribution • Participating in planning and discussions for new platform features, providing insights based on data and user behaviour • Assisting in QA for new games, new features, and platform updates • Managing error logs, identifying recurring issues, and escalating to engineering or providers where needed • Ensuring proper tagging, categorisation, and metadata consistency across all regions and licenses • Conducting regular audits of the casino catalog, configurations, and compliance status • Supporting internal teams during major releases, content migrations, and provider transitions

• Provide oversite and leadership for administrative and technical management of construction projects delivering energy savings for public, institutional, industrial, government, and commercial customers. • Partner with Engineering and Construction Team in project design and development including scope, subcontractor selection, cost estimation, installation, project scheduling, commissioning, start up, operations and maintenance. • Assure that for all assigned projects, our engineering and construction teams coordinate with vendors and subcontractors to assure competitive cost, best schedule and delivery for all project-related equipment, supply installations, and construction services. • Assure that specific internal Project Management teams adequately manage vendors and subcontractors to ensure quality control and project delivery on time and within budget, while meeting or exceeding customer expectations. • Provide ongoing project status updates to senior management throughout design and construction. • Evaluate technologies and equipment; recommend most suitable for each application. • Lead project implementation of site safety and health plans, operations and maintenance manuals, and training activities. • Provide project reports, documentation, technical assistance, support, and collaboration. • Manage project teams and resources, including expenditures and job cost accounting processes for accuracy, documentation, approvals, payment reporting, and tracking. • Ensure compliance with company, industry, trade, and jurisdictional safety standards, practices, codes. • Foster positive and effective business relationships at all levels and project phases. • Perform other duties as required.

• Own key product roadmap items, define strategies or features, outline next steps, execute plans, and ensure that they are delivering value to our clients and the enterprise • Collaborate cross-functionally to build customized targeting, outreach processes, and member-facing materials • Create and manage reports on product operations, outcomes, and financials • Perform and support various tasks throughout the product development life cycle • Maintain a current understanding of the landscape of measures of healthcare quality, as well as the evolution of compensation models • Partner with vendors and teams across the enterprise to ensure client satisfaction, operational effectiveness, and program financial goals are achieved • Develop presentations and briefings for internal and external stakeholders • Partner with client-facing teams to shape program narratives

• Own end-to-end site deployment execution for assigned campuses/expansions, coordinating cross-functional stakeholders to achieve Operational Readiness and steady-state handoff to Site Operations. • Plan and run readiness cadences (checklists, startup gates, acceptance milestones), drive issue resolution, and escalate blockers to the Director as needed. • Staffing and onboarding: partner with Talent Acquisition and Site Ops leadership to forecast needs, support hiring, and ensure onboarding/training plans enable 24/7 readiness at day one. • Standards and documentation: compile/adapt MOP/SOP/EOP templates to the site context; ensure O&M manuals, as-builts, permits, warranties, and compliance documents are complete and filed prior to turnover. • Systems readiness: drive deployment and verification of CMMS, Asset Management, Billing, and related data loads (equipment, maintenance plans, spares, warranties). • Security & Safety: verify physical security systems and safety protocols meet corporate standards; ensure signage, PPE, procedures, and training are in place. • Site mobilization: ensure critical spares, tools, consumables, and shop spaces are procured, staged, and inventoried ahead of turnover. • Commissioning quality: partner with Commissioning and Construction to review test results and acceptance criteria; confirm operability thresholds before handoff. • Team leadership: directly supervise Coordinators/Senior Coordinators (where applicable); mentor junior personnel and foster a culture of continuous improvement. • Lessons learned: capture and socialize post-turnover learnings to improve speed-to-market, cost, and quality across future deployments. • Maintain a deployment plan aligned to construction delivery dates; facilitate cross-team synchronization and readiness reviews. • Track and drive completion of quality control checklists and Site Start-Up processes; publish status to stakeholders. • Coordinate third-party maintenance agreements and verify permits, licenses, and agreements required for operations are executed before turnover. • Verify operator training on critical systems; coordinate scenario drills and EOP walk-throughs. • Manage a readiness risk register and drive mitigations across safety, security, operability, and documentation. • Provide staffing recommendations based on site demand models; support interviewing and onboarding. • Conduct site walks and formal inspections; document and close findings prior to Operational Turnover. • Key Performance Indicators (KPIs): Schedule adherence to acceptance gates, percentage of turnover artifacts complete at D-0, punch-list closure time, commissioning defect rate, time-to-CMMS readiness. • Competencies: Operational rigor, systems thinking, stakeholder influence, risk management, people development.