Role Description You will act as a project manager for the interpretation team. Your official title is Associate on the Client Service team. The full career track associated with this role can be seen on the client’s careers page. You’ll play a key role in ensuring clients’ interpretation and market research needs are met with precision and efficiency. Your responsibilities will focus on three core areas: - Project management - Client communication - Ad-hoc recruitment of specialized language professionals As you master these functions, opportunities may arise for managing more complex projects, assuming enhanced client-facing roles, and collaborating with Client Service Managers on strategic planning, furthering your growth within the Client Service team. Note: This role manages interpretation projects and does not require performing interpretation yourself. You will manage multiple projects per day. Your responsibilities will include: - Scoping - Communicate with clients via email, phone, or messaging platforms to understand their needs - Work with colleagues to ensure client expectations for quality, speed, and cost are met - Identify team members to assist based on relevant time zones or regions - Matchmaking - Identify the best linguist in the community for the client’s objective - Present the linguist’s experience in a relevant way for the project - Recruit new linguists if an ideal match does not exist - Constantly evaluate project profitability and client satisfaction - Executing - Align expectations between client(s) and linguist(s) - Chaperone calls if needed to ensure projects start smoothly - Follow up with clients after projects to confirm satisfaction Working Hours & Location - Fully remote (work from home) - Work APAC, AMER, or EMEA business hours; preferably aligned with your local region (e.g., LatAm applicants work AMER hours) - Weekend and overnight shifts available with commensurate compensation Compensation & Benefits - Salary commensurate with experience - Paid time off - Health insurance - Annual allowance for professional development

Role Description As a Virtual Experience Support Coordinator, you will serve as a dedicated service contact for clients seeking customized planning assistance. This role emphasizes proactive communication, organization, and ongoing support rather than simple transactional booking. You will guide clients through each phase of their planning process, ensuring clarity and smooth execution. - Conduct virtual consultations to gather preferences and expectations - Develop tailored service plans aligned with budgets and timelines - Coordinate reservations for lodging, transportation, and scheduled activities - Provide clear documentation and confirmations - Monitor arrangements and resolve issues before they escalate - Maintain consistent communication until completion Qualifications - Customer-focused mindset - Organized and deadline-oriented - Comfortable working independently - Strong verbal and written communication - Detail-driven with problem-solving ability Requirements - 18+ years old - Reliable high-speed internet - Professional communication standards - Remote work readiness Benefits - 100% remote - Part-time or full-time availability - Growth opportunities available

Role Description - Design questions related to your occupation as a Concierge. - Work independently and asynchronously to meet project goals. - Utilize your 4+ years of professional experience to enhance project outcomes. - Ensure access to a desktop or laptop computer for project tasks. Qualifications - 4+ years full-time work experience as a Concierge. - Be based in the US, UK, or Canada. Requirements - At-will contractor to Mercor. - Paid weekly via Stripe Connect based on logged hours. - Cannot support H1-B or STEM OPT status candidates. Benefits - Compensation: $45–$60/hour. - Location: Remote. - Duration: Short term sprint. Application Process - Upload resume. - AI interview based on your resume. - Submit form. Resources & Support - For details about the interview process and platform information, please check: Interview Process Details . - For any help or support, reach out to: support@mercor.com .

Role Description Mercor connects elite creative and technical talent with leading AI research labs. The position is for a Concierge on a contractor basis, with compensation ranging from $45–$60/hour. This is a remote position for a short-term sprint. - Design questions related to your occupation as a Concierge. - Work independently and asynchronously to meet project goals. - Utilize your 4+ years of professional experience to enhance project outcomes. - Ensure access to a desktop or laptop computer for project tasks. Qualifications - 4+ years full-time work experience as a Concierge. - Be based in the US, UK, or Canada. Requirements - At-will contractor to Mercor. - Paid weekly via Stripe Connect based on logged hours. - Cannot support H1-B or STEM OPT status candidates. Application Process - Upload resume. - AI interview based on your resume. - Submit form. Resources & Support - For details about the interview process and platform information, please check: Interview Process Details . - For any help or support, reach out to: support@mercor.com . Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.