Benefits: - Remote (USA) - Dental insurance - Employee discounts - Health insurance - Opportunity for advancement - Paid time off Apex Wellness Group - is hiring a Maintenance Coordinator (Remote) to manage day-to-day facility maintenance across multiple fitness studio locations. This role is responsible for handling maintenance requests, coordinating vendors, scheduling service visits, tracking job completion, and ensuring studios remain operational and well maintained. The Maintenance Coordinator will work directly with studio teams, external service providers, and internal leadership to resolve maintenance issues quickly and efficiently. The position requires strong organization, clear communication, and the ability to manage multiple maintenance requests at the same time in a fast-paced environment. This role involves responding to urgent facility issues and coordinating service solutions across studio locations operating in different U.S. time zones. The Maintenance Coordinator must be comfortable prioritizing time-sensitive requests, adjusting schedules when needed, and ensuring maintenance matters are addressed quickly to minimize disruption to studio operations. Key Responsibilities - Build and scale the maintenance function by developing and maintaining vendor lists for existing and new studio locations - Respond quickly to maintenance requests across all studios and prioritize urgent issues - Assess problems and source qualified vendors using approved lists or platforms such as Thumbtack and Google - Communicate clearly with vendors, providing issue details, photos/videos, studio addresses, and access instructions - Coordinate scheduling between vendors and studio teams to ensure smooth service visits - Track job progress and approve or escalate completed work based on quality and scope - Maintain documentation of completed services, including before-and-after photos or videos - Review and submit vendor invoices for accuracy and timely processing - Order and approve maintenance equipment and replacement parts through approved and cost-effective vendors - Manage and approve studio supply orders (including Amazon), ensuring adherence to Apex-approved item lists, vendor standards, and maintenance budget guidelines - Manage studio lockbox access and coordinate deliveries to ensure secure vendor and courier entry Qualifications - Strong organizational and communication skills with the ability to manage multiple maintenance requests at once - Ability to prioritize urgent issues and coordinate solutions across different U.S. time zones - Experience coordinating vendors, contractors, or service providers - Basic understanding of facility maintenance, repair processes, or commercial equipment - Comfortable sourcing vendors, comparing quotes, and helping control maintenance costs - Proficiency with spreadsheets, email, and communication platforms - Detail-oriented with strong ownership and follow-through - Experience supporting multi-location operations, fitness, retail, hospitality, or property management environments preferred Success in This Role Looks Like: - Maintenance issues are acknowledged quickly and resolved with minimal disruption to studio operations - Vendors are coordinated efficiently, with jobs completed on time and to Apex quality standards - Studio teams feel supported through clear communication and reliable follow-through - Documentation, invoices, and ordering are handled accurately with strong cost control awareness - Maintenance priorities across multiple studio locations and U.S. time zones are managed confidently - The role is continuously improved by building stronger vendor networks, refining processes, and developing scalable maintenance systems Benefits - Complimentary membership at Apex Wellness Group studio locations (F45 Training and FS8 Pilates) - Health insurance benefits - Remote work environment - Opportunity to work with a fast-growing multi-unit fitness and wellness company www.apexwellness.group

• Own the technical delivery of our AI-powered operational tooling stack and Zendesk ecosystem as we expand into broader business systems across the organization. • We need someone to own the technical build of the operational tech foundation — starting with our Zendesk ecosystem and expanding into broader business systems as you prove impact. • We're building an enterprise-grade operational technology platform for our internal Ops at a $1.3B marketplace that processes hundreds of thousands of shifts annually. • Our AI tooling is automating core agent workflows.

• Own and evolve the entire Zendesk ecosystem • Expand into broader business systems across the organization • Build enterprise-grade operational technology platform for internal Ops • Automate core agent workflows through AI tooling

• Ensure smooth fulfillment to deliver the best customer experience • Take responsibility for fulfillment operations and proactively develop them further. • Monitor and analyze KPIs (cancellation rate, customer complaints, processing/throughput times). • Manage interfaces between our systems and external shipping/logistics partners. • Identify opportunities for automation. • Act as the competent point of contact for Intersport members/retailers on complex fulfillment issues and conduct onboarding training.