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Medicare Tele-Sales, Planning Agent
Location
Florida
Posted
90 days ago
Salary
$20 - $32 / hour
Seniority
Mid Level
Job Description
Medicare Tele-Sales, Planning Agent
GuideWell Source
• Engage with Medicare prospects and existing members to educate and guide them in the sales process. • Develop and maintain long term relationships with an assigned base of existing Florida Blue members. • Operate as a licensed telephonic sales agent, utilizing exceptional communication and interpersonal skills. • Assist prospective and existing FB members to find a Florida Blue Medicare plan by conducting a Needs Analysis. • Proactively educate current and prospective members on Medicare basics, enrollment requirements, and penalties. • Retain membership after enrollment through a series of welcome calls educating the members on their new plans. • Support marketing campaigns via inbound and outbound telephonic sales calls. • Exceed New Sales quota, retention rates, telephonic service levels, and quality expectations. • Identify and overcome buying obstacles from new customers and existing members. • Maintain regular contact with clients to drive retention.
Job Requirements
- 2+ years related work experience.
- Experience Details: Worked in a tele-sales environment selling Medicare and ancillary plans.
- High school diploma or GED.
- Required Licenses and Certifications: Active Florida state health insurance license 2-15 Health, Life and Variable Annuities or 2-40 Health.
- Demonstrated time management skills and the ability to manage multiple priorities.
- Experience working independently and as part of a team.
- Experience using computers and navigating among multiple systems and screens as well as documenting information.
- Experience with listening and relating key information to comparable selling situations to apply appropriate responses and actions.
- The ability to work flexible schedules including evenings and weekends.
Benefits
- Medical, dental, vision, life and global travel health insurance;
- Income protection benefits: life insurance, short- and long-term disability programs;
- Leave programs to support personal circumstances;
- Retirement Savings Plan including employer match;
- Paid time off, volunteer time off, 10 holidays and 2 well-being days;
- Additional voluntary benefits available;
- A comprehensive wellness program
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