Role Description An opportunity is available for a Load Coordination Associate to assist with transportation support functions related to freight movement and dispatch activity. This role involves helping maintain visibility on active loads, supporting communication across shipment activity, and keeping records updated as operations progress. It is a good fit for someone who values structure, communication, and operational detail. - Support freight coordination by assisting with shipment follow-up - Enter and update load information accurately - Help track progress on active loads and scheduled activity - Communicate operational updates in a timely and professional manner - Maintain organized dispatch-related records and files - Assist with identifying and reporting disruptions to planned movement - Support day-to-day transportation workflow with administrative coordination - Follow established procedures for dispatch support activity Qualifications - Professional communication ability - Detail-oriented and organized work style - Comfortable with basic computer systems and documentation tasks - Ability to balance multiple responsibilities - Consistent and dependable approach to work - Interest in transportation support, freight coordination, or dispatch operations - Ability to work with changing information throughout the day - Prior industry experience is not required Work Environment This full-time opportunity supports freight activity in an environment where communication, timing, and organization matter. Candidates should be prepared to work with operational updates, active shipment details, and routine coordination responsibilities. Communication Notice When you submit an application for this opportunity, you acknowledge that communications may be sent regarding your application, the status of the review process, and potential next steps. These communications are intended to share relevant information about the role. If you do not wish to receive such communications, please do not apply. Applicants may opt out of later notices after initial contact.

• Own a portfolio of clients post-onboarding and serve as their trusted advisor. • Conduct regular outbound calls to drive seat expansion, plan upgrades, and usage growth. • Proactively identify high-value opportunities using customer data and product usage trends. • Collaborate with Operations and CS leadership to execute strategic growth plans for key accounts. • Maintain strong relationships through purposeful check-ins and tailored guidance. • Help customers adopt underused or newly released product features. • Guide clients through best practices to improve value realisation and workflow efficiency. • Create or contribute to customer-facing content (webinars, videos, help docs, templates). • Maintain accurate, detailed notes and next steps in HubSpot and ChurnZero. • Prioritise tasks effectively, managing time across calls, follow-ups, reviews, and CRM hygiene. • Work cross-functionally with Support, Sales, Product, and Marketing to solve customer issues and deliver an exceptional experience. • Analyse customer behaviour data and translate insights into clear action plans. • Educate customers on new features and product updates. • Escalate issues effectively — distinguishing between user error, training gaps, bugs, and feature requests. • Advocate for customers by sharing insights.

Job Title: Remote Travel Booking Agent – Hotels & Getaways Location: Remote (U.S.) About Us: We are a client-focused travel agency backed by an award-winning host agency with more than 70 years in the industry. We specialize in leisure travel—from weekend escapes to luxury getaways. Role Summary: We’re looking for a Remote Travel Booking Agent to book hotel stays, vacation packages, and resort escapes for our clients. You’ll work closely with leading travel partners and provide top-tier service to create exceptional trip experiences. Job Duties: - Assist clients with hotel, resort, and package bookings. - Compare options and help travelers choose the best deals. - Process travel documents and confirmations accurately. - Provide timely communication and support throughout the booking process. - Attend regular training to stay current on destinations and products. Preferred Qualifications: - Strong communication and customer service background. - Basic understanding of online reservation tools. - Passion for global travel and helping others. - Experience in sales, travel, or administrative support is a plus. Perks: - Freedom to work from home and set your own schedule. - Access to FAM trips and travel deals. - Training provided—no prior experience required. $25,000 - $75,000 a year How to Apply: If you're passionate about travel and eager to start a rewarding career in the industry, we'd love to hear from you! Apply now to join our team.

We are seeking a driven and organized Client Experience Manager to oversee client communications, coordinate service details, and ensure every interaction reflects a smooth, professional, and high-quality experience. This fully remote position is ideal for someone who thrives behind the scenes, enjoys managing moving parts, and takes ownership of client satisfaction from start to finish. This role is well suited for self-motivated individuals who can work independently while leveraging structured systems, tools, and training provided. If youre proactive, dependable, and confident managing workflows in a remote environment, this opportunity offers flexibility and long-term growth potential. What Youll Do: - Oversee ongoing client communications and service workflows - Ensure timely follow-ups, confirmations, and status updates - Coordinate scheduling, documentation, and client requests with accuracy - Proactively identify and resolve issues to maintain a seamless experience - Maintain detailed records and contribute to workflow improvements - Deliver consistent, professional support throughout the client journey What Were Looking For: - Strong communication, organization, and problem-solving skills - Client service, account management, or customer-facing experience preferred (not required) - Ability to work independently while utilizing provided systems and resources - Detail-oriented, reliable, and deadline-driven - Tech-comfortable and adaptable to new platforms - Must be a citizen of the US, UK, Australia, Mexico, Spain, or LATAM Why This Role Stands Out: - 100% remote flexibility - Structured onboarding and ongoing support - Clear processes and systems provided - Growth opportunities within a supportive, team-focused environment If you are proactive, organized, and passionate about delivering a polished client experience, we encourage you to apply.