Job Title: Remote Travel Booking Agent – Hotels & Getaways Location: Remote (U.S.) About Us: We are a client-focused travel agency backed by an award-winning host agency with more than 70 years in the industry. We specialize in leisure travel—from weekend escapes to luxury getaways. Role Summary: We’re looking for a Remote Travel Booking Agent to book hotel stays, vacation packages, and resort escapes for our clients. You’ll work closely with leading travel partners and provide top-tier service to create exceptional trip experiences. Job Duties: - Assist clients with hotel, resort, and package bookings. - Compare options and help travelers choose the best deals. - Process travel documents and confirmations accurately. - Provide timely communication and support throughout the booking process. - Attend regular training to stay current on destinations and products. Preferred Qualifications: - Strong communication and customer service background. - Basic understanding of online reservation tools. - Passion for global travel and helping others. - Experience in sales, travel, or administrative support is a plus. Perks: - Freedom to work from home and set your own schedule. - Access to FAM trips and travel deals. - Training provided—no prior experience required. $25,000 - $75,000 a year How to Apply: If you're passionate about travel and eager to start a rewarding career in the industry, we'd love to hear from you! Apply now to join our team.

We are seeking a driven and organized Client Experience Manager to oversee client communications, coordinate service details, and ensure every interaction reflects a smooth, professional, and high-quality experience. This fully remote position is ideal for someone who thrives behind the scenes, enjoys managing moving parts, and takes ownership of client satisfaction from start to finish. This role is well suited for self-motivated individuals who can work independently while leveraging structured systems, tools, and training provided. If youre proactive, dependable, and confident managing workflows in a remote environment, this opportunity offers flexibility and long-term growth potential. What Youll Do: - Oversee ongoing client communications and service workflows - Ensure timely follow-ups, confirmations, and status updates - Coordinate scheduling, documentation, and client requests with accuracy - Proactively identify and resolve issues to maintain a seamless experience - Maintain detailed records and contribute to workflow improvements - Deliver consistent, professional support throughout the client journey What Were Looking For: - Strong communication, organization, and problem-solving skills - Client service, account management, or customer-facing experience preferred (not required) - Ability to work independently while utilizing provided systems and resources - Detail-oriented, reliable, and deadline-driven - Tech-comfortable and adaptable to new platforms - Must be a citizen of the US, UK, Australia, Mexico, Spain, or LATAM Why This Role Stands Out: - 100% remote flexibility - Structured onboarding and ongoing support - Clear processes and systems provided - Growth opportunities within a supportive, team-focused environment If you are proactive, organized, and passionate about delivering a polished client experience, we encourage you to apply.

We're hiring a Customer Service Management professional to oversee client interactions, ensure service standards are met, and support a smooth, high-quality experience from first contact through completion. This fully remote role is ideal for someone whos organized, people-focused, and confident managing multiple client needs while working independently. The individual will need to be able to work indepedently while having resources and tools and mentorship. What Youll Do: - Oversee and support client communications and service workflows - Ensure timely responses, follow-ups, and issue resolution - Coordinate details, schedules, and confirmations as needed - Maintain accurate records and service documentation - Provide professional, friendly leadership in client-facing situations What Were Looking For: - Strong communication, organization, and problem-solving skills - Customer service or client management experience (preferred, not required) - Ability to multitask and work independently in a remote setting - Reliable, detail-oriented, and tech-comfortable - Must be a citizen of the US, UK, Mexico, Australia, Spain and LATAM Why This Role Stands Out: - 100% remote flexibility - Training and ongoing support provided - Clear path for growth within a supportive team

• Drive strategic account management: Build and manage high-impact relationships across a book of 20-30 enterprise and strategic clients, ensuring alignment between customer objectives and product strategy. • Accelerate customer value: Lead onboarding and long-term adoption initiatives across multiple products, ensuring customers achieve meaningful and measurable outcomes. • Drive multi-product adoption: Analyze customer usage and engagement across our product suite to identify opportunities for increasing adoption, deepening integration, and maximizing customer value across our customers business. • Own commercial outcomes: Manage renewals and expansions across your portfolio, owning key metrics such as Net Revenue Retention (NRR), Gross Revenue Retention (GRR), and new product expansion while also contributing to overall company growth targets. • Shape the CS organization: Partner with CS Leadership and cross-functionally with Engineering, Sales, and other cross functional teams to refine processes, develop scalable solutions, and define best practices that enhance the customer experience. • Champion customer success excellence: Act as the voice of the customer internally, influencing roadmap priorities and ensuring long-term partnership success.