• Lead the development and execution of Care Access’s quality program across clinical, operational, and technology domains • Responsible for building and maintaining a risk-based, fit-for-purpose Quality Management System (QMS) that supports Care Access’s mission to accelerate clinical research and health services with innovation, integrity, and operational excellence • Shape the vision for quality across the organization, balancing compliance requirements with practical, scalable solutions • Collaborate closely with Operational Compliance, Product, Privacy, IT, and other functional partners to embed quality by design across systems and workflows • Manage, mentor, and develop Quality team members to support professional growth and organizational capability • Promote a culture of quality by design, accountability, and operational excellence. • Lead through influence to embed quality principles across all Care Access functions

• Build full-funnel media strategies for clients spending over $25k+ a month on advertising • Manage a team of 3-5 PPC & DSP Specialists • Collaborate with Account Managers and Paid Search Specialists • Lead Office Hours for strategy collaboration • Participate in media calls and QBRs for clients spending $50k+ a month on advertising • Lead advertising training sessions for the team • Optimize media buying strategies across platforms including Amazon, Walmart, Target, and Criteo

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Director, Virtual Care Center is responsible for leading the strategic development, operational execution, and continuous improvement of Alignment Healthcare’s Virtual Care Center. This role ensures delivery of high-quality, patient-centered virtual care services that align with organizational goals for access, efficiency, and clinical outcomes. - Develop and implement the Virtual Care Center strategy to enhance patient access and experience. - Oversee daily operations, staffing, and resource allocation for virtual care services. - Drive performance metrics related to patient satisfaction, clinical quality, and operational efficiency. - Partner with IT and clinical leadership to optimize telehealth platforms and workflows. - Ensure compliance with all regulatory, privacy, and security requirements for virtual care delivery. - Manage budget planning, forecasting, and cost control for the Virtual Care Center. - Recruit, train, and develop team members to support virtual care initiatives. - Collaborate with providers, care teams, and leadership to integrate virtual care into broader clinical programs. - Other duties and projects as assigned. Supervisory Responsibilities - Oversees assigned staff, including recruiting, selecting, orienting, and training employees. - Assign workload, plan, monitor, and appraise job results. - Coaching, counseling, and performance management. Qualifications - Required: Bachelor’s degree in Healthcare Administration, Nursing, or related field. - Preferred: Master’s degree in Healthcare Administration, Business, or related discipline. Requirements - Experience: - Required: Minimum 7 years in healthcare operations, with at least 3 years in telehealth or virtual care leadership. - Preferred: Experience in managed care or integrated delivery systems. - Training: - Required: Leadership and operational management training. - Preferred: Telehealth technology and compliance training. - Specialized Skills: - Required: Strong leadership, strategic planning, and operational management skills; proficiency in telehealth platforms; knowledge of regulatory compliance. - Preferred: Data analytics and performance improvement expertise. - Licensure: - Required: None. - Preferred: RN or clinical licensure a plus. Essential Physical Functions - While performing the duties of this job, the employee is regularly required to talk or hear. - The employee regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms. - The employee frequently lifts and/or moves up to 10 pounds. - Specific vision abilities required by this job include close vision and the ability to adjust focus. Pay Range Pay Range: $98,550.00 - $147,825.00. Pay range may be based on a number of factors including market location, education, responsibilities, experience, etc. Equal Opportunity Employer Alignment Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity, or sexual orientation. Disclaimer Please beware of recruitment phishing scams affecting Alignment Health and other employers where individuals receive fraudulent employment-related offers in exchange for money or other sensitive personal information. Please be advised that Alignment Health and its subsidiaries will never ask you for a credit card, send you a check, or ask you for any type of payment as part of consideration for employment with our company. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission at https://reportfraud.ftc.gov/#/ . If you would like to verify the legitimacy of an email sent by or on behalf of Alignment Health’s talent acquisition team, please email careers@ahcusa.com .

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Director, Analytics will lead the organization’s analytics strategy and execution, ensuring data-driven insights are embedded into decision-making, data products are delivered to scale data value and talent develops along key technical and business skill capabilities and competencies. Salary Range: $164,624-200,000 plus 20% bonus At this time, we are NOT considering applicants that require immigration sponsorship (additional work authorization or permanent work authorization) now or in the future to work in the United States. This includes, but IS NOT LIMITED TO: F1-OPT, F1-CPT, H-1B, TN, L-1, J-1, etc. Responsibilities - Define and execute the enterprise analytics roadmap aligned with business objectives - Foster a culture of data-driven decision-making across departments - Manage and mentor a team of analysts, data scientists, and BI developers - Oversee design and implementation of analytics products and solutions using Databricks, modern Business and Artificial Intelligence tools and Agile principles - Champion data governance and build data stewardship and literacy across the business - Drive adoption of data products to scale data value - Implement predictive modeling, statistical analysis, AI and machine learning where applicable - Leverage Python for advanced analytics, automation, and integration with Databricks workflows - Stay current with emerging technologies and recommend enhancements to the analytics stack - Monitor and manage Analytics services demand, aligning expectations and delivery to highest priority and value - Partner with business leaders to identify analytics opportunities and deliver actionable insights - Present findings and recommendations to executive leadership in clear, compelling formats Qualifications - Bachelor’s degree in Data Science, Computer Science, Statistics, Economics or related field - 8+ years in analytics roles, with 3+ years in leadership positions - Demonstrated ability to develop and performance manage analytics professionals - Data science and financial analytics expertise with deep understanding of appropriate study design and analysis techniques and business case development - Hands-on experience with Databricks for data engineering and analytics workflows - Proficiency in Python for data analysis, automation, and integration - Strong skills in Fabric and Power BI for semantics, business intelligence and data visualization - Solid understanding of SQL, Python, data modeling, and ETL processes - Expertise in data and analytics supporting healthcare sales, operations and delivery - Demonstrated ability to deliver projects with undefined, large and/or complex scope - Expert storyteller, regularly leverages data and visualization techniques to secure actions against recommendations and mentors others in better use of data in story-telling - Exceptional communication and stakeholder partnership skills - Ability to translate complex data into actionable business insights and business problems into analytics solutions - Data Product lifecycle - Agile delivery experience Preferred Skills and Experience - Master’s degree in Data Science, Computer Science, Statistics, Economics or related field - Certifications in Databricks, Power BI, or cloud platforms (Azure preferred) - Experience with machine learning frameworks and MLOps practices - Familiarity with data governance tools and compliance standards - Knowledge of advanced BI features (Power BI Copilot, AI-driven analytics) - Familiarity with healthcare risk adjustment models such as HCC and CDPS - Familiarity with claims groupers such as Milliman’s HCG - Product management training or analytics product delivery experience Benefits - PTO, holiday pay and holiday of choice - 401(k) match - Life insurance - Short-term disability - Health, dental and vision insurance - Maternity/paternity leave - Health savings account (HSA) - Flex spending accounts (FSA) – health and dependent Physical Requirements - Repetitive motions that include the wrists, hands and/or fingers - Sedentary work that primarily involves sitting, remaining in a stationary position for prolonged periods - Visual perception to perform job including peripheral vision, depth perception, and the ability to adjust focus