• Qualify and secure new customer and partner opportunities by accurately assessing technical feasibility and business value. • Lead the preparation and delivery of proposals, RFP responses, business discussions, technical presentations, and product demonstrations, ensuring alignment with customer requirements and Omilia’s solutions. • Facilitate a seamless transition from pre-sales to implementation by providing comprehensive knowledge transfer and ensuring clear communication of project scope and requirements. • Act as a trusted technical advisor to prospective customers, developing a deep understanding of their business challenges and goals, and articulating the value of Omilia’s advanced contact center solutions. • Proactively identify customer needs and build compelling business cases to overcome objections and drive solution adoption. • Protect Omilia’s interests by qualifying opportunities and avoiding engagements where technical challenges outweigh long-term partnership value. • Gather and relay valuable customer feedback and field data to Product Management, supporting the ongoing development and direction of Omilia’s software platform. • Provide continuous knowledge transfer to the Sales Team and newly hired Sales Engineers, highlighting technical aspects and competitive positioning of Omilia’s solutions. • Build and maintain strong relationships with key stakeholders throughout the sales cycle, including executive, financial, and technical decision makers. • Travel as required (up to 20%), including overnight, to support business development and customer engagement activities.

• Generate and qualify leads • Expand our underrepresented presence in an established market • Grow revenue from both packaged service offerings and core service areas • Prospecting, qualifying, and closing new opportunities with former, current, and prospective clients • Work alongside our President & CEO and Director of Strategy as part of our BizDev team

• Lead and execute state-level government affairs strategies to advance public safety technology initiatives, including legislative engagement, appropriations, and procurement. • Lead cross-functional strategic projects that advance government program implementation, pilots, and statewide initiatives. • Serve as a primary liaison with state and local government officials, legislators, agency leadership, and public safety stakeholders to build trusted, long-term partnerships. • Drive state and agency procurement strategies by leading RFP positioning, funding alignment, and acquisition pathways, and contracting in coordination with internal legal, compliance, and product teams. • Track and report on progress, outcomes, and impact of government initiatives and strategic projects. • Support long-range planning related to public sector expansion, funding pathways, and government program development. • Manage and coordinate external lobbyists and government relations partners, while directly engaging with legislators, legislative staff, and key policymakers to advance state-level public safety initiatives and appropriations, and representing the company's interests in multi-state legislative processes. • Act as the primary owner of strategic state-level accounts and opportunities, coordinating internal resources and leading all activities required to advance opportunities through contract execution and revenue attainment.

• Drive Enterprise Transformation. • Lead complex, multi-stakeholder sales cycles. • Own the Full Sales Cycle and build pipeline. • Translate complex AI/ML capabilities into compelling business outcomes. • Architect multi-year expansion strategies and build deep relationships. • Collaborate directly with the VP of Sales and founders to refine the enterprise strategy.