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Zūm logo
Zūm

Rethink the ride.

HR Manager

Human ResourcesHuman ResourcesFull TimeRemoteLeadTeam 51-200H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

83 days ago

Salary

$125K - $145K / year

Seniority

Lead

Bachelor Degree8 yrs expExperience acceptedEnglish

Job Description

HR Manager

Zūm

• Own & Elevate Employee Relations & Performance Management: Serve as the front line support for our employees—investigating employee concerns, partnering with on-site leadership to resolve employee issues, and building our employees relations practice. • Develop and maintain our repository of employee relations cases and performance management documentation. • Develop and execute strategies that drive greater employee engagement and reduce overall employee concerns and performance challenges. • Ensure Compliance & Mitigate Risk: Stay ahead of federal, state, and local employment laws, ensuring we are compliant in our practices and processes. • Create training programs for managers on investigations, performance management and proper documentation. • Maintain a working knowledge of our Collective Bargaining Agreements (CBAs) in relation to progressive discipline, leaves of absence, and termination processes. • Support Leave of Absence and workplace accommodations requests, including intake of employee requests and partnering with outsourced support services as needed to create a positive employee experience. • Partner with People Operations, Legal, and Payroll to ensure our processes and practices are aligned, understood, and known to our employees. • Educate & Empower Employees: Help make our processes and policies easy to understand by working with front-line managers to develop clear, concise materials and lead informational sessions to help employees understand how we work at Zūm. • Engage with employees on escalated, complex questions or issues, ensuring a positive experience. • Build Strong Partnerships: Build trusted advisor relationships with managers, staff, employees, and our internal partners; ensuring seamless administration and top-tier service. Collaborate with HR, Payroll, and Legal to streamline processes and ensure smooth operations. Act as the primary escalation point for complex employee relations cases, ensuring resolution and employee satisfaction.

Job Requirements

  • 8+ years of experience in an HR or employee relations related role.
  • You have independently led employee relations investigations from initial intake through investigation and case closure.
  • You are comfortable partnering with managers on performance management; advising on strategy, proper documentation and communication, and employment decisions.
  • A background in advising managers on employee misconduct, due process and progressive discipline, and recommending the appropriate corrective actions.
  • Experience doing all of the above for a multi-location unionized workforce.
  • Very comfortable serving as the first point of contact for employees and managers on all human resources related issues.
  • Experience supporting onboarding and offboarding of employees.
  • Understanding of basic employment law and a willingness to expand your knowledge on federal and state employment laws.
  • Strong analytical skills—you can interpret data, identify trends, and make informed recommendations.
  • Exceptional communication skills—you know how to explain policies and processes in a way that makes sense to employees at all levels.
  • Proficiency in HRIS systems.
  • Willingness to travel up to 25% of the time to our multiple field locations. NOTE: Travel during the summer startup season can be ~40% of the time.

Benefits

  • Medical
  • Dental
  • Vision
  • 401(k)
  • Holidays
  • Wellness
  • Vacation
  • more

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