• Own the full finance function, including management accounts, month-end close, and quarterly reporting • Lead budgeting, forecasting, and detailed variance analysis • Build, maintain, and continuously improve robust financial models • Deliver clear and insightful reporting to support strategic decision-making • Manage R&D tax credit claims with external advisors • Oversee EMI stock option schemes, valuations, and grant processes • Ensure compliance with financial regulations and reporting standards • Act as a key point of contact for investors on financial performance and reporting • Translate financial data into compelling narratives for stakeholders • Establish and optimise financial processes, controls, and reporting frameworks • Own cash flow management, working capital optimisation, and cost control strategies • Monitor SaaS metrics (e.g. ARR, MRR, CAC, LTV, churn) and provide actionable insights • Improve financial visibility across the business through dashboards and KPI tracking • Ensure scalability of finance systems, processes, and controls as the company grows • Oversee payroll processes via external providers, ensuring accuracy and compliance • Support headcount planning and workforce cost modelling • Collaborate on compensation structures, bonus schemes, and commission frameworks • Provide financial insight into hiring plans and organisational growth • Partner with cross-functional teams across the business to lead and deliver end-to-end recruitment operations • Ensure accurate financial data, contracts, and pricing are reflected in CRM systems (e.g. HubSpot) • Partner with commercial teams on pricing strategies and revenue optimisation • Analyse sales performance, pipeline data, and revenue forecasting • Improve alignment between finance and sales operations • Manage outsourced bookkeeping and payroll providers • Lead procurement and supplier management (software, rent, insurance, etc.) • Ensure operational efficiency, cost discipline, and contract optimisation

• Engage with warm leads and turn them into confirmed bookings • Build and maintain strong relationships with clients throughout the sales journey • Understand customer needs and recommend suitable cleaning services • Keep accurate records in the CRM system • Consistently achieve and exceed monthly sales targets

• Convert leads into bookings. • Advise clients on appropriate cleaning services. • Maintain accurate CRM records. • Achieve monthly sales targets.

• Spend time in the data and in the business. Expect a mix of analytical work and conversations with the people running operations day to day. • Use modern tools, including AI, to analyze problems and build lightweight solutions such as scripts, automations, or analyses that help teams make better decisions. • Translate analysis into action. The goal is not just to identify problems but to help fix them.