Description Why YOU want this position At Enverus, we're committed to empowering the global quality of life by helping our customers make energy affordable and accessible to the world. We are the most trusted energy-dedicated SaaS company, with a platform built to maximize value from generative AI , and our innovative solutions are reshaping the way energy is consumed and managed. By offering anytime, anywhere access to analytics and insights, we're helping our customers make better decisions that help provide communities around the world with clean, affordable energy. The energy industry is changing fast. But we've continued to lead the way in energy technology, creating intelligent connections across the entire energy ecosystem, from renewables, power and utilities, to oil and gas and financial institutions. Our solutions create more efficient production and distribution, capital allocation, renewable energy development, investment and sourcing, and help reduce costs by automating crucial business operations. Of course, this wouldn't be possible without our people, which is why we have built a team of individuals from a diverse range of backgrounds. Are you ready to help power the global quality of life? Join Enverus, and be a part of creating a brighter, more sustainable tomorrow. We are currently seeking an Owner Relations Agent to join our Customer Support team. This role offers the opportunity to join a rapidly growing company delivering industry-leading solutions to customers in the world's most dynamic and fastest-growing sector. Performance Objectives - Answer incoming owner relations call regarding various issues, including revenue, land, division orders, JIB, A/R, and A&P. - Log owner inquiries in a case tracking system and follow-up on outstanding unresolved inquiries. - Responds promptly to companies needs and adds value by building relationships and trust through client interactions and manages difficult or emotional situations. - Ensure the response and manner is done in an accurate, timely and friendly manner - Manage emotions (calm, non-defensive, respectful) - Participate in Cross-training to develop new skills, expand knowledge and to improve the business and customer experience Competitive Candidate Profile - Demonstrated ability to manage multiple tasks and clients. - Ability to multi-task between several critical client situations at the same time - Ability to professionally interface with clients over the phone or through email. - Strong self-motivation, and the ability to work both independently or with a team. - Strong organizational skills, sets priorities, and meets deadlines. - Excellent written, oral, and interpersonal communication skills. - 2-5 years of industry-related experience and/or training in the field of revenue accounting and/or land, JIB, A/P, regulatory, marketing, or production. - Proficiency in all Microsoft Office applications and various oil and gas software programs. - High School degree or equivalent Enverus offers comprehensive benefits to our employees to include: - Medical - Dental - Vision - Income Protection (disability, life/AD&D, critical illness, accident) - Employee Assistance Program (EAP) - Healthcare Spending Account (HSA), Commuter - Lifestyle & Wellbeing Program - Pet Insurance

Role Description Destination Knot is looking for friendly, detail-oriented individuals to join our team as Customer Service Representatives focused on hotel bookings. In this remote role, you will assist clients with researching, planning, and securing hotel accommodations that fit their preferences and needs. This position is ideal for those who enjoy helping people, love travel, and thrive in a virtual work environment. Comprehensive training and ongoing support are provided to help you succeed. - Assist clients in selecting and booking hotel accommodations - Provide accurate information on hotel amenities, pricing, and availability - Respond promptly and professionally to client inquiries via phone, email, or online chat - Maintain detailed and accurate records of client interactions and bookings - Collaborate with team members to ensure seamless client experiences - Stay updated on hotel offerings, travel trends, and industry changes - Attend virtual training sessions and team meetings Qualifications - Strong communication and customer service skills - Friendly, professional demeanor and positive attitude - Comfortable working independently and managing time effectively - Basic computer skills and a reliable internet connection - Interest in travel and helping clients plan memorable stays - Previous experience in customer service, hospitality, or sales is a plus but not required Benefits - Flexible, remote work environment - Full training and access to industry resources and tools - Supportive team culture and mentorship - Income-earning possibilities based on performance - Exclusive travel discounts and perks through industry partners - Personal and professional development opportunities Company Description Destination Knot is a trusted travel planning company specializing in personalized vacations, hotel accommodations, cruises, and group travel. We’re committed to delivering excellent customer service and helping travelers create unforgettable experiences around the world.

Role Description Our Customer Experience team is seeking a professional Customer Experience (Customer Service) Representative. This will be a remote based role residing within a commutable distance to our Grand Rapids or Detroit, Michigan, Vacaville, CA or Laval, CN offices. The Customer Experience Representative will be responsible for: - Answering a high volume of calls. - Handling customer requests. - Quoting and working on other related customer service activities. - Supporting multiple lines of our business – retail, residential and commercial. How You Will Do It: - Manage orders, including checking status, expediting and tracking shipments, serving as liaison to other departments processing orders. - Respond to customer requests, questions, and complaints. Escalate customer complaints to supervisor as needed. - Maintain an ‘all in this together’ attitude, fostering a positive team environment. - Remain up to date on various marketing promotions, price changes, new products and delivery options. - Provide sales quotes, samples, and sales materials to customers as needed. - Process documentation for returns/replacements as needed. Qualifications - High school diploma/GED with 3 years in a customer service role within a manufacturing environment. - Fluency in French required. - Proficiency with Microsoft Office Suite, including Word, Excel, and Outlook. Experience with pivot tables and V-lookups a plus. - Experience in an ERP, especially Oracle and/or SAP. - Current U.S. work authorization without requiring future visa sponsorship. Benefits - 401(K) with match - Thirteen Paid Holidays - Paid Vacation - Paid Personal Time Off - Medical Insurance - Dental Insurance - Vision Insurance - Long Term Disability Insurance - Short Term Disability Insurance (variable per state) - Life Insurance - Flexible Spending Accounts - Employee Assistance Plan EEOC Statement Duravent is an equal opportunity employer committed to making employment decisions solely on valid job requirements. We provide employment opportunities to all qualified applicants without regard to race, color, creed, genetic information, religion, national origin, gender, sexual orientation, gender identity/expression, age, disability, or veteran status.

• Deliver outstanding customer support via phone calls, chats, and emails; • Build strong and lasting customer relationships; • Keep up with evolving tools and technology; • Handle sensitive customer data with care and security; • Apply the latest and greatest customer happiness practices; • Maintain deep understanding of client solutions and meet KPI; • Communicate with developers and cross-functional specialists;