• Responsável pela entrada de novos clientes e crescimento dos clientes da base. • Planejamento e defesa de arquiteturas de solução para implantação de ferramentas de backup, DR, segurança (EDR, XDR e MDR) e RMM. • Criar a melhor arquitetura dentro das boas práticas do fabricante. • Conduzir e executar atividades operacionais como POCs ou desenvolvimento e implementação do projeto. • Desenvolver novas soluções e serviços alinhados às necessidades de negócio dos clientes em cloud, como automatizações. • Projetar e atuar em implantação, estimativas de custos, troubleshoot e implantação de soluções de segurança. • Acompanhar o gerente de contas na pré-venda de projetos, analisando viabilidade técnica e impacto para o negócio do cliente. • Desenvolver materiais de pré-venda com apoio do marketing e gerência de serviços. • Auxiliar e capacitar os estagiários, analistas e engenheiro júnior, pleno e sênior. • Desenvolver treinamentos e workshops para o time. • Criar documentação técnica e guias de "best practices" para uso interno e dos clientes. • Realizar demonstrações técnicas sob demanda para os clientes externos. • Atuar como Nível 3 (N3) em casos de suporte técnico avançado. • Explorar soluções complementares de outros fabricantes e marketplace。 • Conhecer e explorar incentivos do fabricante para atividades de pré-vendas. • Elaborar análises, estudos e apresentações sobre os serviços utilizados.

• Provide and manage pre-sales technical support for the technical sales process of Keeper products for Channel partners in EMEA. • Work closely with the Channel Account Management team to support and develop strategic partners technical capability and drive incremental partner revenue. • Conduct product demonstrations and technical presentations remotely, at customer locations, or on-site at a Keeper facility • Collaborate with product development and engineering teams to stay updated on product features, enhancements, and updates • Communicate with German and English speaking partners, both verbally and in writing • Address technical questions, concerns, and objections during the sales process to ensure customer confidence and satisfaction • Act as a technical advisor to partners, helping them understand how our solutions can solve their business challenges and achieve their goals • Stay informed about industry trends, competitive landscape, and emerging technologies relevant to the business • Analyse complex multivariate problems and use a systematic approach to gain quick resolution, often under pressure • Works on issues that affect design/selling success or address future concepts, products or technologies • Establish relationships and engage with the technical personnel to identify opportunities and sell Keeper Security products and services • Ensure accurate and timely activity, issue updates in Salesforce and report to management • Create and deliver technical product presentations and/or training sessions to channel partners and customers • Participates as part of a sales team to achieve or exceed revenue targets • Contribute to the execution of company objectives to achieve goals in creative and effective ways • Ability to travel to and from customer meetings (locally and nationally) & rent and/or operate a vehicle on behalf of the company

Role Description Now is an amazing time to join Nozomi Networks as we build the future of OT and IoT cybersecurity. In this role, you’ll serve as a key technical expert and trusted advisor, partnering closely with the Regional Sales Director throughout the full sales cycle. You’ll help shape customer outcomes, solve complex challenges, and support strategic success across a rapidly evolving market. This is an opportunity to take on a pivotal role in a dynamic environment where your expertise will directly influence customer adoption, partner enablement, and the future of our business. In this role, you will: - Provide technical support for customers and partners during the presales and sales process. - Serve as a technical contact for channel partners, assisting with technical requests and pre-sales support. - Support the Sales and Inside Sales teams by drafting and reviewing RFP responses to ensure accuracy and alignment with client requirements. - Develop deep knowledge of Nozomi Networks’ products and services to communicate technical solutions effectively. - Engage with customers and partners to understand their technical needs and recommend appropriate solutions. - Collaborate closely with cross-functional teams to ensure a seamless and cohesive customer experience. Qualifications - Fluency in English and Italian are required. - Strong technical aptitude and a solid understanding of network technologies and information security. - Excellent written and verbal communication skills, including the ability to deliver clear presentations. - Strong analytical and problem-solving abilities. - A customer-focused mindset with a commitment to providing exceptional support. - A Bachelor’s degree (or equivalent) in Engineering, Computer Science, or a related technical field. - A strong work ethic and eagerness to learn. Requirements - Active Listening and Communication - Consultative, Value based selling and Needs discovery - Drive for Results (Get things done) - Objection Handling, Influencing and Negotiation - Planning & Organizing - Professional & Technical Expertise - Resilience and Adaptability - Solution Orientated Mindset - Teamwork, Collaboration and Cultural Alignment Benefits - Health & Wellness - Financial - Work-Life Balance - Unparalleled Flexible Time-Off Company Description Nozomi Networks is the leader in OT and IoT Cybersecurity. We protect the world's critical infrastructure, industrial and government organizations from cyber threats by providing exceptional network visibility, threat detection and operational insight. We’re always innovating and we hire the best at what they do to ensure our customers always have access to fast product enhancements, exceptional engineering support and rapid deployment across continents. Diversity, Inclusion and Belonging are part of our core beliefs, at Nozomi Networks. Diversity of thought, background and culture broadens our knowledge of the world and helps us learn, grow, and gain new perspectives. What makes us all different is what makes us powerful.

DescriptionSilverfort is on a mission to bring identity security everywhere – to every human, machine, and AI agent, both on-prem and in the cloud. Our unique technology secures identities & access at runtime, in ways that weren’t possible before. With the broadest identity security platform in the market, trusted by more than 1,000 customers including many Fortune 100 companies, Silverfort is uniquely positioned to lead the fast-growing identity security category. Joining Silverfort means becoming part of a fast-moving team with a culture of innovation and collaboration, that goes above and beyond to help our customers and each other, on a journey to reshape the future of identity security. As a Commercial Sales Engineer, you will support the technical discussion with potential customers, understand their security and business needs, provide professional guidance and help solve complex security challenges. Your responsibilities will include assisting with in-person and remote product demonstrations, articulating Silverfort’s innovative technology, supporting POCs in a variety of environments and working closely with senior team members to ensure successful outcomes. You will also communicate customer requirements and feedback to the product team to help enhance our platform. Responsibilities - Support and execute technical aspects of the sales cycle: assist with technical presentations and demos, respond to technical queries and RFI/RFPs, and support POC execution including hands-on implementation - Build and maintain trusted relationships with engineers and technical stakeholders in customer accounts and channel partners - Support the channel’s technical enablement and assist in their pre sales efforts - Be an advocate of Silverfort’s innovative technology, participating in webinars, tradeshows and other public events as needed - Collaborate with WW Pre Sales, Product, Marketing and Customer Success teams to help maximize overall customer satisfaction - Capture and maintain the technical aspects of sales opportunities in SFDC - Support the technical strategy of your assigned business and territory Requirements - 2 to 4 years of industry experience in sales engineering, technical presales, IT, security engineering or similar positions, preferably in information security companies - Understanding of Identity and Access Management principles and working knowledge of Microsoft Active Directory including common authentication protocols such as Kerberos, NTLM, LDAP and RADIUS - Understanding of Cloud Identity Providers (e.g., Okta, Azure AD, Ping), Cloud Infrastructure Providers (e.g., AWS, Azure, GCP), and SaaS platforms - Experience with Microsoft EntraID, Conditional Access, OpenID Connect, SAML and Federation Services is an advantage - Hands-on experience in administrating and troubleshooting Windows, Linux and TCP/IP networks - Solid understanding of information security concepts and technologies - Strong communication skills, comfortable delivering technical presentations to both technical stakeholders and business audiences *Eastern time zone highly preferred