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SKIMS logo
SKIMS

SKIMS is a solutions-oriented brand creating the next generation of underwear, loungewear and shapewear.

Technical Product Manager, Returns

Technical Product ManagerTechnical Product ManagerOtherRemoteSeniorTeam 51-200H1B SponsorCompany SiteLinkedIn

Location

California

Posted

107 days ago

Salary

$160K - $170K / year

Seniority

Senior

Bachelor Degree5 yrs expEnglishERP

Job Description

Technical Product Manager, Returns

SKIMS

• Optimize internal workflows for return initiation, RMA creation, inventory disposition, and refund processing. • Manage integrations between Narvar, Shopify, OMS, NetSuite, and 3PL partners to support automated returns. • Ensure accurate, real-time flows of data for RMAs, refunds, inventory adjustments, and financial reconciliation. • Collaborate with Operations, Logistics, and 3PLs to design scalable return processing, routing, and restocking workflows. • Translate complex return requirements into technical specifications, user stories, and data flow diagrams. • Partner with engineering to scope, prioritize, and deliver return system enhancements using Agile practices.

Job Requirements

  • 5–7 years of product management experience, ideally in ecommerce, retail systems, or reverse logistics.
  • Hands-on experience with Narvar (or Happy Returns or similar), Shopify, OMS, and NetSuite ERP.
  • Strong understanding of return workflows: RMA creation, shipping labels, restocking, refurb/disposition, refund processing.
  • Experience with integration platforms (e.g., Celigo) and API-based workflows.
  • Familiarity with 3PL integrations, warehouse systems, and reverse logistics strategies.
  • Strong analytical skills with ability to balance CX, operational efficiency, and financial impact.

Benefits

  • Up to 100% Company Paid Healthcare (medical, dental, vision)
  • Kind Body Fertility Benefits
  • 401(k) savings plan with up to 4% match
  • Unlimited PTO
  • Full Access to LinkedIn learning
  • Employee Discounts
  • Free weekly catered lunch at HQ – M/T/W/Th
  • Dog-Friendly office on a Thursday and Friday
  • Free Swag Giveaways
  • Annual Holiday Party
  • Annual Summer Party
  • Invitations to pop-ups and other company events
  • Complimentary daily office snacks and beverages

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