• The Program Manager/Service Delivery Manager is responsible for playing an essential role in delivering value and ensuring the success of interactions with partners. • This role works in partnership with the Service Delivery teams to create an excellent customer experience for end-customers and business partners and ensure ever-improving customer support.

Role Description Join us as a Senior Salesforce Technical Consultant to contribute to a strategic healthcare project focused on a solution built on top of Salesforce’s ecosystem. We are looking for someone to join a multidisciplinary team and provide technical leadership across the project. You will lead requirements workshops, design scalable Salesforce solutions, implement advanced declarative and programmatic logic, and support the full lifecycle of Salesforce deployments. This role is ideal for someone with extensive Salesforce experience across multiple clouds, strong hands-on development skills, and the ability to guide both stakeholders and technical teams toward high-quality, sustainable solutions. Key Responsibilities - Lead workshops to gather business requirements and translate them into validated technical designs and end-to-end integration solutions. - Manage the full lifecycle of small to mid-sized projects or project phases, ensuring timely delivery, budget compliance, and stakeholder satisfaction. - Implement platform-wide configurations including custom objects, security models, validation rules, and complex sharing models (both declarative and programmatic). - Develop advanced functionality using Apex, Lightning Web Components (LWC), Visualforce, and Lightning Component Framework, following modern design patterns and re-use best practices. - Build complex business logic using Salesforce Flows, Apex triggers, classes, and approval processes, with robust error and exception handling. - Design and execute comprehensive test plans covering code coverage, application behavior, scalability, and security. - Manage data integrity through migrations and quality checks using Data Loader and ensure deployments and release management via CI/CD tools such as Copado. - Produce and maintain technical solution designs, process diagrams, UAT plans, and end-user training materials. - Assist in preparing and delivering application training to key users to ensure long-term adoption. - Collaborate with Nuvolar’s marketing team on thought leadership initiatives, webinars, and industry events. Qualifications - 5–7 years of experience working with Salesforce across multiple platforms. - Strong understanding of Salesforce multi-cloud capabilities and limitations, with the ability to communicate these clearly to clients. - Proven ability to lead and manage small to mid-sized projects concurrently using project management methodologies. - Excellent analytical and troubleshooting skills; able to capture and translate complex requirements into actionable solutions. - Proficient in data modeling, advanced declarative development (Flows), and extensive platform administration. - Hands-on experience implementing custom Apex and LWC to extend platform functionality, providing technical guidance to the team. - Familiarity with Agile methodologies such as Scrum or Kanban. - Strong written and verbal communication skills in English and Spanish. - Salesforce certifications required: Salesforce certifications such as Certified Administrator, Sales Cloud Consultant, Service Cloud Consultant, and/or Data Cloud Consultant. Benefits - Flexible Work & Work-Life Balance: enjoy options to balance work and personal life, including every other Friday off. - 100% Remote Approach – Work from anywhere with flexibility and trust. - Health and Wellness Perks – Private health insurance and gym subsidy. - Great Company Culture – Team events, knowledge-sharing sessions, and fun activities throughout the year. - Seniority Program: additional benefits and privileges as you grow with the company. - Continuous Learning – Access to training programs, mentorship, career development opportunities, and an annual professional development budget. Company Description We are a global technology consulting company specializing in Salesforce-based solutions, mobile and web application development, and training and support services. With over 14 years of experience and a multicultural team of more than 100 professionals, Nuvolar delivers projects for highly complex industries such as aviation, healthcare, consumer goods, and transportation. Our mission is to transform innovative ideas into reality by optimizing business processes, enabling technology adoption, and developing tailored solutions that empower our clients to grow and adapt in demanding environments.

Role Description Join us as a Salesforce Consultant to contribute to a strategic healthcare project focused on a solution built on top of Salesforce’s ecosystem. We are looking for someone to join a multidisciplinary team and bridge the gap between business requirements and Salesforce technical solutions. You will lead requirements gathering workshops, translate business needs into scalable Salesforce configurations and declarative automations, and ensure that solutions meet both client expectations and technical best practices. This role is ideal for someone with strong Salesforce expertise across multiple clouds, excellent communication skills, and the ability to guide stakeholders while delivering high-quality business solutions. Key Responsibilities - Conduct and lead detailed requirements gathering sessions and workshops, capturing business needs in the form of precise user stories. - Translate complex, validated business requirements into scalable technical designs and implement configurations across Salesforce (custom objects, fields, security models, validation rules). - Design, build, and deploy complex declarative automation solutions using Salesforce Flow (Record-Triggered, Screen, and Schedule-Triggered Flows) to streamline business processes. - Manage data quality and perform data migration tasks using tools such as Data Loader, ensuring the integrity and accuracy of Salesforce data. - Lead and manage the full lifecycle of small to mid-sized projects or project phases, coordinating collaboration between business stakeholders, end-users, and technical teams. - Assist QA teams in testing and validating solutions. - Support deployment of implemented solutions into sandbox and production environments using CI/CD tools like Copado. - Develop and maintain comprehensive documentation, including technical solution designs, process diagrams, UAT plans, and end-user training materials. - Prepare and deliver application training for key users. - Support Nuvolar’s thought leadership initiatives by collaborating on strategic content, participating in industry webinars, and representing the company at relevant events. Qualifications - 2–4 years of experience working with Salesforce across multiple platforms. - Strong understanding of Salesforce capabilities and limitations across clouds, able to communicate these effectively to clients. - Experience applying project management methodologies to lead small to mid-sized projects successfully. - Excellent analytical and troubleshooting skills; able to capture complex requirements and translate them into actionable Salesforce solutions. - Proficient in Salesforce configuration, declarative development (Flows), administration, and data modeling, including experience with data migrations. - Familiarity with Agile software development methodologies (Scrum, Kanban). - Openness to learn and apply new technologies, CRM systems, and specialized tools beyond core Salesforce functionality. - Strong written and verbal communication skills in English and Spanish. - Salesforce certifications required: Salesforce certifications such as Certified Administrator, Sales Cloud Consultant, Service Cloud Consultant, and/or Data Cloud Consultant. Benefits - Flexible Work & Work-Life Balance: enjoy options to balance work and personal life, including every other Friday off. - 100% Remote Approach – Work from anywhere with flexibility and trust. - Health and Wellness Perks – Private health insurance and gym subsidy. - Great Company Culture – Team events, knowledge-sharing sessions, and fun activities throughout the year. - Seniority Program: additional benefits and privileges as you grow with the company. - Continuous Learning – Access to training programs, mentorship, career development opportunities, and an annual professional development budget. Company Description We are a global technology consulting company specializing in Salesforce-based solutions, mobile and web application development, and training and support services. With over 14 years of experience and a multicultural team of more than 100 professionals, Nuvolar delivers projects for highly complex industries such as aviation, healthcare, consumer goods, and transportation. Our mission is to transform innovative ideas into reality by optimizing business processes, enabling technology adoption, and developing tailored solutions that empower our clients to grow and adapt in demanding environments. At Nuvolar, we value international talent, diversity, flexibility, and a collaborative work environment that fosters both professional growth and personal well-being.

• Work closely with IT and stakeholders to gather requirements and translate them into effective technical solutions. • Conduct technical analysis to define scalable, feasible solutions that align with business objectives. • Build and maintain high-performing Salesforce solutions using declarative tools. • Identify, debug, and resolve complex technical issues to minimize downtime and enhance performance. • Stay updated on Salesforce releases, new features, and best practices to continuously improve the system.