Inspire health. Serve with compassion. Be the difference. Job Summary Provides analysis of workflow, recommend solutions and implements application solutions to meet department needs. Translates department requirements into business functional requirements. Performs a variety of duties related to Epic and other information technology applications as assigned. Responsibilities include assisting with design, development, system configuration, implementation and support of assigned Epic applications for the organization. Responsible for planning, training and evaluation of application functionality. Responsible for working with the team and key customers to ensure appropriate development of training and implementation of application functionality. Essential Functions - All team members are expected to be knowledgeable and compliant with Prisma Health's purpose: Inspire health. Serve with compassion. Be the difference. - Performs in-depth analysis of workflows, data collection, report details, and other technical issues associated with Epic software. Investigates end users’ preferences while making build decisions and analyses business operations as they relate to build decision. Builds and maintains Epic application content as assigned by department lead/manager. Stays current with new application functionality and enhancements. - Follows functional specification documents to create content within the Epic application. Completes thorough unit testing of all build prior to handoff for functional and/or integrated testing. Documents and reports system issues through internal chain of command; communication with vendor where appropriate. Populates databases during the initial system build with assistance from Epic. - Collects information regarding potential system enhancements and functionality needs. Prepares details of specifications as needed. Analyzes data conversion needs and ensure that data coming across an interface into an Epic application meets the business need. - Develops and documents project team procedures for implementing system changes and other tasks. Establishes change control processes and procedures for the system. - Participates in training development and delivery to end users. Works with end users to troubleshoot problems and investigate questions from end users. Works with report writers to ensure that the application has the necessary reports. - Prioritizes and implement requested changes to the system and analyze new functionality in releases to determine how it should be used. - Maintains regular communication with Epic representatives and work with the Epic representatives and GHS' end user community to ensure the system meets the organization’s needs. - Provides end user support during implementation; able to serve as an application expert to assist in application roll-out. - Applies proven communication, analytical and problem-solving skills to help identify, communicate and resolve system issues to maximize system potential. - Performs other duties as assigned. Supervisory/Management Responsibility - This is a non-management job that will report to a supervisor, manager, director, or executive. Minimum Requirements - Education - Bachelor's degree in Information services, health administration, business administration, health sciences or related field of study - Experience - Two (2) years of Epic or integrated EMR experience ​ In Lieu Of - In lieu of the educational and experience requirements listed above, an Associate degree in Computer Science or related field of study and four (4) years of related Information Technology experience in a Business Computer Science, or health care setting may be considered. - In lieu of the educational and experience requirements listed above, a High School Diploma or equivalent and seven (7) years related Information Technology experience in a business, computer science, or health care setting may be considered. - In lieu of the educational and experience requirements listed above, one (1) year of Epic build and/or support experience may be considered. Required Certifications, Registrations, Licenses - Epic Module Certification as required by the position - CPHIMS preferred ​ Knowledge, Skills and Abilities - Presentation skills - Communication skills - Interpersonal skills - Ability to multi-task Work Shift Day (United States of America) Location Colonial Life Building Facility 7001 Corporate Department 70019058 ITS Procedural Systems Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.

Discord is used by over 200 million people every month for many different reasons, but there’s one thing that nearly everyone does on our platform: play video games. Over 90% of our users play games, spending a combined 1.5 billion hours playing thousands of unique titles on Discord each month. Discord plays a uniquely important role in the future of gaming. We are focused on making it easier and more fun for people to talk and hang out before, during, and after playing games. People come to Discord before, during, and after gaming, and we want to make that experience even better. Working directly with our developer partners and communities, we are building brand new ways for users on Discord to connect, engage and have a great time while gaming. We believe that gaming is better when playing with friends, and aim to provide the features and tooling for developers to help us enrich those experiences. This is also reflected in how we work! Our engineering culture values collaboration and building great teams. Come and join us! What You'll Be Doing - Design, build, and maintain features that help users connect and make friends through gaming on our platform, across desktop and mobile. - Engage with developers, game studios and other partners to find opportunities and address challenges towards providing a more rich experience for players while gaming and engaging with online communities. - Collaborate with Engineers, Designers, Product Owners, and Data Scientists to build engaging, fun, and trusted experiences, while experimenting and iterating on ideas that enhance user interactions. - Partner with our Content, Marketing and ML teams to improve ranking and discovery systems, enabling users to find meaningful connections and relevant content. - Build innovative features that help users discover new friendships and deepen existing ones, creating a trusted and welcoming environment. What you should have - You have 8+ years of experience as a software engineer. - You have experience with React/TS, Python or other modern programming languages. - You have a track-record of shipping incremental + delightful features that improve the overall user experience. - You are comfortable switching between different technical stacks and learning new ones. - You enjoy collaborating with product, design and other stakeholders. We don’t operate in silos, and you’ll be working closely with cross-functional peers. You should be able to express opinions and stay aligned. - You take a holistic approach to problem solving. You believe in solving a problem from first principles rather than simply shipping a solution. You learn from your mistakes and work through obstacles with the rest of the team. - You have experience leading projects, gathering requirements, supporting partners and mentoring others. You believe in ‘lead by example’ with regards to ownership, autonomy, quality and impact, and no problem is “not my problem”. - You are a Discord user and want to make the product better! Bonus Points - Experience working on a mobile native stack (iOS / Obj-C / Swift), Android (Java, Kotlin) - Experience integrating or deploying on Steam (or similar platforms) - Experience using Epic Games Online Services, Steamworks API, Playfab The US base salary range for this full-time position is $248,000 to $279,000 + equity + benefits. Our salary ranges are determined by role and level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include equity, or benefits. Why Discord? Discord plays a uniquely important role in the future of gaming. We're a multiplatform, multigenerational and multiplayer platform that helps people deepen their friendships around games and shared interests. We believe games give us a way to have fun with our favorite people, whether listening to music together or grinding in competitive matches for diamond rank. Join us in our mission! Your future is just a click away! Discord is committed to inclusion and providing reasonable accommodations during the interview process. We want you to feel set up for success, so if you are in need of reasonable accommodations, please let your recruiter know. Please see our Applicant and Candidate Privacy Policy for details regarding Discord’s collection and usage of personal information relating to the application and recruitment process by clicking HERE.

Discord is used by over 200 million people every month for many different reasons, but there’s one thing that nearly everyone does on our platform: play video games. Over 90% of our users play games, spending a combined 1.5 billion hours playing thousands of unique titles on Discord each month. Discord plays a uniquely important role in the future of gaming. We are focused on making it easier and more fun for people to talk and hang out before, during, and after playing games. People come to Discord before, during, and after gaming, and we want to make that experience even better. Working directly with our developer partners and communities, we are building brand new ways for users on Discord to connect, engage and have a great time while gaming. We believe that gaming is better when playing with friends, and aim to provide the features and tooling for developers to help us enrich those experiences. This is also reflected in how we work! Our engineering culture values collaboration and building great teams. Come and join us! What You'll Be Doing - Design, build, and maintain features that help users connect and make friends through gaming on our platform, across desktop and mobile. - Engage with developers, game studios and other partners to find opportunities and address challenges towards providing a more rich experience for players while gaming and engaging with online communities. - Collaborate with Engineers, Designers, Product Owners, and Data Scientists to build engaging, fun, and trusted experiences, while experimenting and iterating on ideas that enhance user interactions. - Partner with our Content, Marketing and ML teams to improve ranking and discovery systems, enabling users to find meaningful connections and relevant content. - Build innovative features that help users discover new friendships and deepen existing ones, creating a trusted and welcoming environment. What you should have - You have 8+ years of experience as a software engineer. - You have experience with React/TS, Python or other modern programming languages. - You have a track-record of shipping incremental + delightful features that improve the overall user experience. - You are comfortable switching between different technical stacks and learning new ones. - You enjoy collaborating with product, design and other stakeholders. We don’t operate in silos, and you’ll be working closely with cross-functional peers. You should be able to express opinions and stay aligned. - You take a holistic approach to problem solving. You believe in solving a problem from first principles rather than simply shipping a solution. You learn from your mistakes and work through obstacles with the rest of the team. - You have experience leading projects, gathering requirements, supporting partners and mentoring others. You believe in ‘lead by example’ with regards to ownership, autonomy, quality and impact, and no problem is “not my problem”. - You are a Discord user and want to make the product better! Bonus Points - Experience working on a mobile native stack (iOS / Obj-C / Swift), Android (Java, Kotlin) - Experience integrating or deploying on Steam (or similar platforms) - Experience using Epic Games Online Services, Steamworks API, Playfab The US base salary range for this full-time position is $248,000 to $279,000 + equity + benefits. Our salary ranges are determined by role and level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include equity, or benefits. Why Discord? Discord plays a uniquely important role in the future of gaming. We're a multiplatform, multigenerational and multiplayer platform that helps people deepen their friendships around games and shared interests. We believe games give us a way to have fun with our favorite people, whether listening to music together or grinding in competitive matches for diamond rank. Join us in our mission! Your future is just a click away! Discord is committed to inclusion and providing reasonable accommodations during the interview process. We want you to feel set up for success, so if you are in need of reasonable accommodations, please let your recruiter know. Please see our Applicant and Candidate Privacy Policy for details regarding Discord’s collection and usage of personal information relating to the application and recruitment process by clicking HERE.

Overview This is a remote role that may be hired in several markets across the United States. This position, within the Hogan application development and support team, provides complex technical support to data processing systems through enhancement of related software and processes. Develops software and procedures that improve processing capabilities. Analyzes, codes, tests, and implements in coordination with management, associates, and end users. Serves as production system support by resolving issues and ensuring ongoing functionality. May oversee the work of less experienced analysts or assist in special projects as needed. Responsibilities - System Enhancement - Performs a variety of actions that evaluate and improve department systems, processes, and applications. Utilizes programming specifications to construct modules, develop testing methods, and design materials. Provides new feature time estimates for system changes and assists in implementing modifications. Executes test plans to validate application functions as designed. - Analysis - Collects data related to user requests and determines scope, time estimates, and system impacts. Inspects business specifications, programming specifications, coding, test plans, documentation, and implementation plans for accuracy. - Business Support - Provides technical support to production systems by addressing reported issues, anticipating maintenance requirements, and ensuring functionality for end user needs. Drafts documentation to be used for system, end user, and operational purposes, including technical specifications and application designs. - Technical Expertise - Responsible for complex involvement in the software development life cycle including the creation, enhancement, implementation, and evaluation of software. Serves as a technical resource for management, associates, and business units. - On-call Support - Provides 24/7 on-call support via rotations. Qualifications Bachelor's Degree and 4 years of experience in Software application development and maintenance OR High School Diploma or GED and 8 years of experience in Software application development and maintenance Preferred Area of Experience: Hogan Core Banking, Debit and Credit Cards experience a plus Preferred Qualifications: - Advanced experience with COBOL, CICS, VSAM, DB2, Easytrieve, JCL. - Hogan (CIS, RPM, IDS, DDA, TDA, PAS, Umbrella) - Familiarity with source code repository Changeman a plus. - Experience with ServiceNow or other information technology ticketing system. - Ability to build strong collaborative and productive relationships, - In-depth knowledge of System Life Cycle Development methodology (Waterfall and Agile) - Previous banking experience is a plus - Ability to be on call 24 hours a day, 7 days a week, on a rotating basis This job posting is expected to remain active for 45 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants. If hired in North Carolina, the base pay for this position is generally between $117,409 and $130,000. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment. Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.