• Customer Onboarding & Deployment: Partner with customers to design and implement secure deployments of our AI security solutions, ensuring seamless integration into their environments (cloud, on-prem, or hybrid). • Technical Guidance & Iteration: Provide expert technical consultation on infrastructure, containerization (Docker/Kubernetes), and cloud networking. Help customers rapidly iterate and adopt best practices for secure AI operations. • Customer Success Ownership: Act as the primary technical point of contact post-sale, ensuring customers derive ongoing value, achieve their security objectives, and successfully scale their deployments. • Troubleshooting & Optimization: Diagnose and resolve customer issues, optimize configurations, and proactively identify opportunities for improvement. • Enablement & Training: Deliver hands-on workshops, training sessions, and technical documentation to empower customer teams to be self-sufficient with our products. • Feedback Loop: Capture customer feedback and collaborate with product management, engineering, and research teams to inform roadmap priorities and product enhancements.

Description Second-61: We are Vigilant Defenders. Our foundation is built upon patriotism, protecting what matters most. We honor each other, our community, our country, and our customers through exceptional services as their front-line defenders. Position Description: Geospatial Solutions Architect – Contingent Pipeline Opportunity – We’re building a talent pipeline for upcoming U.S. Government defense IT and analytics support roles. Opportunities are contingent upon task order awards and funding under existing contracts. Location: Remote Responsibilities: - Design and implement geospatial solutions to support visualization, analysis, and decision-making - Develop and maintain mapping services, spatial data pipelines, and operational dashboards - Integrate geospatial data into cloud-based applications and platforms - Build interactive maps and visualization tools for end users - Perform spatial analysis, remote sensing, and support geospatial AI/ML applications - Ensure data accuracy, performance, and scalability of geospatial solutions - Collaborate with data, analytics, and engineering teams to align geospatial capabilities with mission needs - Troubleshoot and optimize GIS applications and services - Duties and responsibilities may change based on program needs Requirements - Bachelor’s degree in Geography, Geospatial Science, or related field - OR five years of equivalent experience in geospatial architecture or GIS development - Experience developing GIS solutions using tools such as ESRI ArcGIS, QGIS, or similar platforms - Experience integrating geospatial data into cloud-based applications - Strong understanding of geospatial data formats, mapping services, and spatial analysis - Experience performing spatial analysis, remote sensing, and supporting geospatial AI/ML applications - Strong analytical and problem solving skills Desired Skills and Experience: - Experience supporting cloud-based geospatial architectures - Experience with APIs and geospatial data services - Experience supporting federal or regulated environments - Experience integrating geospatial data with analytics or data platforms Certifications: - Required: None - Preferred: ESRI technical certification, GIS Professional GISP Clearance Requirement: - Candidate must be a U.S. citizen with the ability to pass a standard background check and drug screening. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Role Description Code for America is looking for a talented Staff Solutions Architect who will contribute to building products and digital services that transform the way government delivers services to communities in need. In this role, you’ll work with a team of designers, researchers, engineers, product managers, and policy experts across our delivery areas. You will spend time with key government agencies to build rapport with their technical team, understand their technical needs, and develop a shared understanding of how Code for America can help them achieve their goals. This will involve identifying and designing technical solutions to improve access to their programs. Solutions Architects at Code for America are an integral component of all of our delivery areas. There are currently five focused delivery areas at Code for America: - Social Safety Net: focus areas include food benefits, integrated benefits applications, and training & capacity building. - Tax Benefits: focuses on free trustworthy tax services and simplified tax filing. - Artificial Intelligence: focuses on responsibly applying AI to improve government service delivery. - Criminal Justice: focuses on Automatic Record Clearance. - Rapid Response: focuses on delivering critical resources to residents during crises. This role will report to the Solutions Engineering Manager and is expected to travel no more than 10% of the time. Code for America is based in California and can employ those who reside full-time within the United States. This is a remote position. In this position you will: - Solutions Development: - Lead technical advisement, implementation, migration, and integration projects for government services. - Implement proof-of-concept applications, software installations, and custom development projects. - Work closely with clients to understand and map out detailed technical architecture, specifications, and requirements. - Develop and implement training plans and documents to empower government agencies to improve and modernize the delivery of government services. - Partnership & Collaboration: - Build and maintain relationships and develop technical champions within government and partner organizations. - Work closely with cross-functional government partners to clarify problems and understand system constraints, and offer feasible and high-value technical solutions that consider the needs of all stakeholders. - Collaborate with government partners and provide written resources to communicate complex technical concepts. - Assist in plans for bridging the gap between government partner needs, existing environments, and long-term product opportunities for the organization, informing how repeatable solutions are created and work is increasingly productized. - Develop government hand-off and sustainability plans to ensure states are able to continue their work after engagement has ended. - Strategic Leadership: - Evaluate the technical landscape, document technical challenges, and draft assessments and recommendations. - Provide solutions-oriented technical perspectives and expertise in service of improved government services for government agencies, organizational stakeholders, and other key audiences. - Document and advocate for best practices and process improvements for technical solutions in their delivery area. - Identify and execute opportunities to make their team more effective. - Identify repeatable solutions to difficult technical/architectural challenges. - Bring a technical solutioning lens to cross-functional conversations. - Other duties as assigned. Qualifications - 7+ years of experience as a Software Engineer, Solutions Engineer, or Solutions Architect with experience leading projects and interacting with customers. - Recent back-end development, database, data-science and/or DevOps experience. - 4+ years of experience coding backend systems and data infrastructure in an industry-standard language (Python, Java, C#, Ruby, etc). - Recent experience integrating emerging technologies (e.g., generative AI models) into existing workflows or new solutions. - Client-facing development experience that involves working with clients to pin down the details of specific customizations and document precise technical requirements. - Ability to engage in research to learn about current systems and architecture, and then incorporate this knowledge to design new solutions and new architectures. - Fast learning curve and capacity to get up to speed in new technologies quickly. - Fundamentally curious and empathetic; able to thoughtfully balance partner, user, and team needs and identify solutions that move the work forward towards greater impact. - Outstanding written and verbal communication skills, with exceptional attention to detail. - Passion for the mission of making government services better for people who need them most. - Strong self-management skills and a proven ability to manage multiple engagements simultaneously. - Tenacity and adaptability; able to navigate relationships and technical challenges and unblock themselves and their team. Requirements - It’s a bonus if you have experience working with or in government. - Personal experience with or professional experience working within the justice system, social safety net, or other mission-relevant government services. - Experience working with machine learning or natural language processing technologies. - Experience with Salesforce or Robotic Process Automation software. - Experience with government procurement processes. - Active contribution to open-source projects. Benefits - Salary: Code for America’s salary bands are shared upfront as a part of our commitment to transparency and fairness. The offer targets for this role range from $128,945 to $157,850, annually. - Employee Enablement Support: - Laptop provided. - A one-time $700 payment for remote environment setup; $200 stipend (in first paycheck) and up to $500 reimbursement, in accordance with our equipment policy. - Cell phone and/or internet reimbursement of $50 per month. - Professional Development: - $500 annual (per calendar year) stipend towards professional development; prorated at time of hire. - Up to $500 of professional development funds can be rolled over each year, up to a maximum of $1000. - Training/guidance for staff required to utilize AI as part of their role, plus opportunities for employees to gain AI-related skills to support job and career growth. - Retirement & 401k Plans: - Employees receive a 100% employer match on the first 3% of contributions. - Employees with 3+ years of service receive an additional 50% match on contributions between 3% and 5%, for a maximum employer contribution of 5%. - Medical: - At least one no cost health insurance option for full-time employees for employee-only coverage. - A minimum of 80% of the cost of dependent coverage. - Remote Work: - Code for America employees may work remotely across the US. - Code for America employees' main residence must be within the US. - Full-time employees work 40 hours per week, Monday - Friday. - Collaborative working hours: we aim to hold all internal meetings between 10 AM - 3 PM PT. - Time Off: - Open personal time off (subject to manager approval). - A minimum of 14 paid holidays, and an org-wide closure from Christmas Day through New Year's Day. - Paid sick time; up to 96 hours annually. - 17 weeks of paid parental and family leave. - 3 weeks of paid sabbatical after 5 years of service.

About AssistRx AssistRx is a healthcare technology company that provides end-to-end patient access and therapy initiation solutions for pharmaceutical manufacturers, healthcare providers, and specialty pharmacies. Our platform supports complex workflows across copay assistance, prior authorization, patient enrollment, benefit verification, and specialty pharmacy coordination, helping patients start and stay on therapy faster. We operate at the intersection of healthcare, compliance, and enterprise SaaS, where reliability, data integrity, and security are non-negotiable. Our solutions handle high-volume, high-sensitivity data in a HIPAA-regulated environment, supporting national pharmaceutical brands and large provider networks. As a private-equity-backed organization, AssistRx is in a period of intentional growth evolving from a fast-moving startup mindset into a scalable, enterprise-grade SaaS platform. This requires thoughtful architecture, strong technical leadership, and disciplined execution to balance speed with long-term sustainability. Technology at AssistRx is a core differentiator, not a support function. Architects and engineers work closely with Product, Client Success, and business leaders to solve real-world healthcare problems at scale. The Software Solutions Architect will play a critical role in shaping how our platform evolves, how we integrate with partners and clients, and how we deliver reliable, compliant solutions as we grow. Role Overview The Software Solutions Architect is the senior technical authority responsible for shaping and governing enterprise-scale architecture across both client implementations and the core SaaS platform. This role is critical as the organization evolves from startup execution to repeatable, compliant, and scalable delivery. This is a hands-on, decision-making architecture role, not a theoretical or purely advisory position. You will partner closely with Engineering, Product, Client Success, and Executive Leadership to ensure solutions are secure, scalable, compliant (HIPAA), and aligned with long-term platform strategy, while still enabling fast delivery. What Success Looks Like (First 12–18 Months) - Clear enterprise architecture standards, reference patterns, and guardrails are established and actively used by engineering teams. - Client implementations scale predictably without introducing one-off solutions or architectural drift. - The platform evolves intentionally toward microservices where justified — not prematurely or by trend. - Architectural decisions are documented, traceable, and defensible via ADRs. - Engineering teams move faster with less rework due to clarity, consistency, and reusable patterns. - APIs, integrations, and data flows are secure, observable, and resilient in production. Key Responsibilities Architecture Ownership & Solution Design - Own end-to-end solution architecture across client-facing implementations and shared platform capabilities. - Translate business, regulatory (HIPAA), and customer requirements into clear, actionable architecture designs. - Create and maintain architecture artifacts including: - System and component diagrams - Data flows and integration patterns - API contracts - Architecture Decision Records (ADRs) - Define and enforce non-functional requirements (scalability, performance, availability, security, operability, maintainability). - Guide architectural evolution from modular systems toward well-bounded microservices where appropriate. API, Integration & Data Exchange Strategy - Define and govern HTTP-based API standards (REST design, versioning, error handling, backward compatibility). - Lead contract-first API development using OpenAPI / Swagger. - Architect and govern Azure API Management (APIM): - Authentication & authorization - Rate limiting, caching, and monitoring - Design secure and reliable SFTP integrations, including encryption, validation, reconciliation, and failure recovery. - Ensure integration patterns are resilient, observable, and auditable. Startup-to-Scale Enablement - Assess current architecture and identify scalability, reliability, and compliance gaps. - Partner with engineering leadership to reduce technical debt without halting delivery. - Establish architectural guardrails and reference implementations that enable teams to move fast safely. - Balance pragmatism with long-term platform health. Leadership, Governance & Collaboration - Serve as the architectural discipline lead across product and client delivery teams. - Facilitate architecture reviews and guide technical decision-making. - Participate in intake, estimation, and planning to assess risk, scope, and architectural impact. - Represent architecture in CAB, release planning, and executive discussions, clearly communicating tradeoffs and implications. Hands-On Technical Contribution (~15%) - Contribute directly through: - Prototyping - Complex problem solving - Performance tuning - Architectural validation - Perform code reviews to ensure alignment with standards. - Support production issue analysis and root-cause remediation.