Role Description This role provides the opportunity to shape the user experience of a core product used by millions every day. You will design, develop, and deliver full-stack solutions that simplify content sharing, improve user engagement, and directly impact key business metrics. Working closely with product managers, designers, and analysts, you will translate user needs into scalable software solutions while balancing technical quality and business impact. The position offers a collaborative environment where innovation, mentorship, and continuous improvement are highly valued. You will also contribute to building internal tools, supporting your team, and participating in the on-call rotation to ensure reliable service. This is a high-impact role where your work will enhance both sender and receiver experiences across platforms. - Design, build, and maintain scalable full-stack applications that reach millions of daily users - Collaborate with product, design, and analytics teams to understand user needs and develop effective solutions - Plan and execute short- and long-term roadmaps, balancing business impact, user experience, and technical quality - Mentor fellow engineers, provide code reviews, and contribute to a culture of continuous learning and improvement - Develop and improve internal tools and processes to support engineering productivity - Participate in on-call rotation to ensure continuous service reliability and responsiveness Qualifications - 5+ years of professional experience in software engineering or equivalent technical experience - BS, MS, or PhD in Computer Science, related technical field, or equivalent hands-on coding experience - Proven experience developing and deploying large-scale web applications with a user-focused approach - Proficiency in building both user-facing software and backend systems, handling full-stack projects efficiently - Strong coding skills in relevant technologies and frameworks for web and desktop systems - Preferred: experience with MySQL, Python, Go, React, Typescript, or contributions to open-source projects Benefits - Competitive salary ranging from $163,200 to $248,400 USD depending on US region and experience - Opportunity to work on high-impact projects used by millions of users worldwide - Collaborative, inclusive, and mentorship-driven engineering environment - Professional development opportunities through involvement in innovative initiatives - Participation in a team culture emphasizing technical excellence, code quality, and continuous learning - Flexibility to contribute to internal tools and processes that improve overall engineering effectiveness

• Leading and rapidly building end-to-end features from scratch for Loopio’s web platform • Proactively build technology to prevent bugs as they come up, because you can’t stand crappy software • Interact with and gather detailed feedback from our customers because you understand that creating a user-centric experience comes first • Collaborate closely with our Product Managers and Product Designers in an agile environment to bring features to life and iterate on them based on our customers' feedback • Mentor and coach others, providing technical guidance and helping build an environment of knowledge-sharing and encouraged feedback • Contributing to Loopio’s AI roadmap by helping evaluate third-party models, optimising LLM integration patterns, and defining technical guidelines for AI-powered features. • Comfortable leading technical design discussions and facilitating technical decision making. Experience as a technical lead is a bonus!

• Take end to end ownership of features, from understanding the requirement through design, implementation, testing, deployment, and post release stability. • Deliver across the full stack including frontend experiences (Angular), backend services and APIs (.NET, C#, Python), and data layer design (PostgreSQL, SQL Server), with genuine capability at each layer. • Write clean, testable, well-structured code and take personal responsibility for quality. Participate meaningfully in code review with the intent to raise the bar for the team. • Design solutions that are maintainable and appropriately reusable, thinking beyond the immediate ticket to consider how the work fits into the broader system. • Identify technical risks and delivery blockers early and bring proposed solutions, not just observations. • Collaborate effectively across engineering functions including Quality Engineering, Platform, Architecture, and Infrastructure, and communicate technical decisions clearly to both engineering peers and non-technical stakeholders. • Contribute to platform level work including API design, performance considerations, and service reliability as needed within the squad. • Mentor and support less experienced engineers through code review, design discussions, and knowledge sharing. • Participate in agile ceremonies, contribute to sprint planning, and take accountability for commitments within the team.

• Contribute to the design and development of end-to-end features across frontend and backend systems. • Help shape architecture decisions that support scalable, reliable, and high-performing user experiences. • Build and maintain distributed systems that power high-traffic product moments. • Collaborate closely with engineers, product managers, designers, and data scientists to bring new features to life. • Improve engineering practices, code quality, and team workflows through thoughtful contributions.