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Genesys

Orchestrating billions of remarkable experiences in more than 100 countries – through cloud, digital and AI technology.

Senior Manager, Commercial Sales

SalesSalesFull TimeRemoteLeadTeam 5,001-10,000Since 1990H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

89 days ago

Salary

$138K - $243K / year

Seniority

Lead

No structured requirement data.

Job Description

Senior Manager, Commercial Sales

Genesys

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. Location: Remote position in US (Western States Preferred). As a Sales Leader in our Commercial team, your primary responsibility will be to lead and manage a team of sales professionals to achieve sales targets and drive revenue growth. You will be responsible for developing and implementing effective sales strategies, coaching and mentoring the sales team, and fostering a high-performance sales culture. You will work closely with other cross-functional departments, such as marketing and operations, to align sales objectives with overall business goals. Qualifications and Skills: - 10+ years of proven success mentoring and coaching - Experience closing complex deals that are at least $500k or greater (including multiple stakeholders, geographies, multiple departments). - Excellent communication and interpersonal skills, with the ability to build relationships with customers, colleagues, and stakeholders. - Solid understanding of sales strategies, techniques, and best practices. - Analytical and data-driven mindset, with the ability to use sales data to drive decision-making. - Ability to interpret and penetrate market through a multi-pronged and multi-routed sales approach - Results-oriented and target-driven mindset. - Bachelor's degree in business administration, marketing, or a related field (or equivalent experience). - 30-40% travel required Leadership and Team Management: - Lead, motivate, and manage a team of sales professionals, providing guidance, support, and mentorship. - Set clear performance expectations, success measures, and sales targets for team members and monitor their progress. - Conduct regular performance evaluations and analysis, provide consistent feedback, and identify training and development needs. - Foster a positive and collaborative team environment, encouraging teamwork, creativity, agility, and a customer-centric mindset. Sales Strategy and Planning: - Develop and execute a comprehensive sales strategy to achieve business objectives and revenue targets. - Analyze market trends, customer needs, and competitor activities to identify sales opportunities and potential risks. - Collaborate with cross-functional teams to align sales strategies with marketing initiatives and product development plans. - Set sales quotas and targets for individuals and the team, and monitor performance against these goals. Sales Operations and Process Improvement: - Implement and optimize sales processes (based in MEDDPICC), strategic acquisition/growth methodologies, and create/leverage tools to improve efficiency and effectiveness. - Ensure accurate and timely sales forecasting, reporting, and pipeline management. - Identify areas for process improvement and implement corrective measures to enhance sales performance and customer satisfaction. - Stay up-to-date on industry trends, competitor offerings, best practices, and emerging technologies to drive continuous improvement. Sales Performance Analysis and Reporting: - Analyze sales data and performance metrics to identify trends, opportunities, and areas for improvement. - Prepare regular sales reports and presentations for senior management, highlighting key performance indicators and sales results. - Provide insights and recommendations based on data analysis to drive informed decision-making. Compensation: This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities. $138,400.00 - $243,400.00 Benefits: - Medical, Dental, and Vision Insurance. - Telehealth coverage - Flexible work schedules and work from home opportunities - Development and career growth opportunities - Open Time Off in addition to 10 paid holidays - 401(k) matching program - Adoption Assistance - Fertility treatments Click here to view a summary overview of our Benefits. If a Genesys employee referred you, please use the link they sent you to apply. About Genesys: Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com. Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com. You can expect a response within 24–48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email. This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation—such as application follow-ups or resume submissions—may not receive a response. Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase.

Job Requirements

  • 10+ years of proven success mentoring and coaching.
  • Experience closing complex deals that are at least $500k or greater (including multiple stakeholders, geographies, multiple departments).
  • Excellent communication and interpersonal skills, with the ability to build relationships with customers, colleagues, and stakeholders.
  • Solid understanding of sales strategies, techniques, and best practices.
  • Analytical and data-driven mindset, with the ability to use sales data to drive decision-making.
  • Ability to interpret and penetrate market through a multi-pronged and multi-routed sales approach.
  • Results-oriented and target-driven mindset.
  • Bachelor's degree in business administration, marketing, or a related field (or equivalent experience).
  • 30-40% travel required.
  • Lead, motivate, and manage a team of sales professionals, providing guidance, support, and mentorship.
  • Set clear performance expectations, success measures, and sales targets for team members and monitor their progress.
  • Conduct regular performance evaluations and analysis, provide consistent feedback, and identify training and development needs.
  • Foster a positive and collaborative team environment, encouraging teamwork, creativity, agility, and a customer-centric mindset.
  • Develop and execute a comprehensive sales strategy to achieve business objectives and revenue targets.
  • Analyze market trends, customer needs, and competitor activities to identify sales opportunities and potential risks.
  • Collaborate with cross-functional teams to align sales strategies with marketing initiatives and product development plans.
  • Set sales quotas and targets for individuals and the team, and monitor performance against these goals.
  • Implement and optimize sales processes (based in MEDDPICC), strategic acquisition/growth methodologies, and create/leverage tools to improve efficiency and effectiveness.
  • Ensure accurate and timely sales forecasting, reporting, and pipeline management.
  • Identify areas for process improvement and implement corrective measures to enhance sales performance and customer satisfaction.
  • Stay up-to-date on industry trends, competitor offerings, best practices, and emerging technologies to drive continuous improvement.
  • Analyze sales data and performance metrics to identify trends, opportunities, and areas for improvement.
  • Prepare regular sales reports and presentations for senior management, highlighting key performance indicators and sales results.
  • Provide insights and recommendations based on data analysis to drive informed decision-making.

Benefits

  • Medical, Dental, and Vision Insurance.
  • Telehealth coverage.
  • Flexible work schedules and work from home opportunities.
  • Development and career growth opportunities.
  • Open Time Off in addition to 10 paid holidays.
  • 401(k) matching program.
  • Adoption Assistance.
  • Fertility treatments.

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Sales89 days ago

California, US residents click here. The job details are as follows: Who We Are We are the first publicly-traded biotech or pharmaceutical company to take the form of a public benefit corporation. Our public benefit purpose is to provide a brighter future for patients through the development of novel pharmaceutical therapies; and technologies that expand the availability of transplantable organs. United Therapeutics (Nasdaq: UTHR) seeks to travel down the corridors of indifference to develop treatments for rare, deadly diseases. We were founded in 1996 by a family seeking a cure for their daughter’s pulmonary arterial hypertension (PAH). Today, we have six FDA-approved therapies that treat PAH, pulmonary hypertension associated with interstitial lung disease (PH-ILD) and neuroblastoma, a rare pediatric cancer. Our near-term pipeline seeks to develop additional therapies for PAH and pulmonary fibrosis (PF). The cure for end-stage life-threatening diseases like PAH, PH-ILD, PF, and many others is an organ transplant, but only a small percentage of donated organs are available to address the vast need. For this reason, we are working to create manufactured organs to address the shortage of kidneys, hearts, lungs, and livers available for transplant. We believe an unlimited supply of tolerable, transplantable organs will eliminate the transplant waiting list and cure end-stage organ diseases for which transplant is not currently an option. Who You Are You are a driven pharmaceutical sales professional who thrives in complex specialty markets and is motivated by the opportunity to make a meaningful impact for patients living with rare and serious diseases. You bring strong clinical acumen, the ability to confidently communicate sophisticated scientific data, and a proven track record of building trusted relationships with pulmonologists and other key healthcare providers. You enjoy owning your territory like a business—strategically navigating challenging accounts, identifying opportunities, and delivering results. Most importantly, you’re energized by the chance to be part of an exciting moment of growth at United Therapeutics, helping expand awareness and access to therapies like Tyvaso for patients living with conditions such as PAH and/or PH-ILD. The Cardiopulmonary Specialist maintains and increases sales of all UT products assigned within a defined territory of targeted physicians and key accounts through effective territory management and execution of sales/marketing strategies. This role serves as an important educational resource for all physicians and other healthcare professionals (HCP's) involved in the treatment of PAH and/or PH-ILD. - Promote marketed products according to corporate guidance in an assigned geographic territory and designated accounts to actively interface with the PAH and PH-ILD community - Build and maintain professional relationships with various customer types (MDs, NPs, PAs, RNs, and specialty distributor staff) to ensure maximal product messaging and education on assigned UT products, which include: Tyvaso, and according to package insert - Analyze sales reports and develop and implement business plans to increase business and drive sales in key accounts, achieving or exceeding target sales goals - Coordinate activities with other field-based team members (including RBD, and other field-based personnel to optimize selling, education and support efforts) - Appropriately and effectively utilize available resources to drive sales with key customers - Develop and maintain expert knowledge of disease state, product, and competitive landscape - Utilize sales force automation system to maximize territory effectiveness and record-keeping - Complete all UT administrative requirements in a timely manner, including but not limited to expense reports and call reporting (with all reporting requirements as outlined in UT Commercial Compliance Guidelines) - Adhere to all corporate, external regulatory, and UT guidelines related to the promotion of our products - Attend local/regional/national medical PAH and/or PH-ILD symposia and conferences in order to provide education and promotion support to key stakeholders in attendance and to enhance understanding of treatment trends - Attend patient support group meetings and remain current with PAH and/or PH-ILD community in accordance with our PHA’s guidelines regarding support group interaction; participate (as directed) in project teams with sales and marketing teams to establish programs and resources to increase sales and awareness Territory to include: Phoenix South, AZ Minimum Requirements Cardiopulmonary-PAH (CPS) Specialist - Bachelor’s Degree (preferably in nursing or life science), or equivalent experience - 6+ years of experience successfully selling pharmaceutical therapies or similar products to specialty physicians, nurses and other healthcare professionals (i.e., cardiologists, pulmonologists, etc.) OR 6+ years of healthcare/nursing experience with advanced lung disease - 2+ years of experience with Cardiovascular and/or Pulmonary Disease Therapeutics areas - 2+ years of experience in specialty pharmaceutical/biotech sales - Expertise in Cardiovascular and/or Pulmonary Disease therapeutic area - Strong leader with proven selling record and outstanding communication skills - Demonstrated decision-making ability, planning and interpersonal skills - Develop and maintain complete knowledge of UT products and services - Valid Driver’s License in good standing Preferred Qualifications - 2+ years of experience selling within institutional or major teaching centers environment Minimum Requirements Senior Cardiopulmonary-PAH (CPS) Specialist - Bachelor’s Degree (preferably in nursing or life science), or equivalent experience - 8+ years of experience successfully selling pharmaceutical therapies or similar products to specialty physicians, nurses and other healthcare professionals (i.e., cardiologists, pulmonologists, etc.) - 4+ years of experience in specialty pharmaceutical/biotech sales - 2+years of experience selling within the institutional or major teaching centers environment - 2+ years of experience with Cardiovascular and/or Pulmonary Disease Therapeutics areas - 2+ years of experience as a successful Cardiopulmonary Specialist, consistently exceeding sales targets and exhibiting UT’s core competencies. Current promotional criteria is outlined in the UT Sales Force Promotional Criteria document (Internal UT Employees Only) - Expertise in Cardiovascular and/or Pulmonary Disease therapeutic area - Strong leader with proven selling record and outstanding communication skills - Track record of selling excellence across multiple regions - Demonstrated decision-making ability, planning and interpersonal skills - Develop and maintain complete knowledge of UT products and services - Valid Driver’s License in good standing Preferred Qualifications - 2+ years of experience selling pharmaceutical products distributed through specialty pharmacies Position Location & Travel This position is located remotely within the Phoenix South, AZ area with ideal candidates living within the territory being supported. This position requires 75-80% travel, including reaching territory for direct customer interaction via face-to-face meetings/visits, going into UT Offices, as well as national events and conferences. Candidates must be able to travel via motor vehicle and/or airplane. The salary for the Cardiopulmonary-PAH (CPS) Specialist is from $130,000 to $160,000 per year and the salary for the Senior Cardiopulmonary-PAH (CPS) Specialist is from $155,000 to $180,000 per year. These ranges reflect our good-faith estimate of the compensation for these roles at the time of posting. This range represents base salary only and does not reflect total compensation, which provides opportunity for competitive sales incentive compensation, long-term incentives, and a comprehensive benefits package. An employee’s position within the salary range will be based on factors such as education, qualifications, experience, skills, geographic location, and business needs, as well as other factors permitted by law at the time of posting. This range may be modified in the future based on company and market factors. In addition, this role is eligible for our short-term and long-term incentive programs. We offer a comprehensive benefits suite, including medical, dental, & vision healthcare; savings plans (401 (k) and ESPP); employee wellness resources; paid time off & paid parental leave; disability benefits; and more. For additional information on our benefits, please visit https://www.unither.com/careers/benefits-and-amenities At United Therapeutics, our mission and vision are one. We use our enthusiasm, creativity, and persistence to innovate for the unmet medical needs of our patients and to benefit our other stakeholders. We are bold and unconventional. We have fun, we do good. Eligible employees may participate in the Company’s comprehensive benefits suite of programs, including medical / dental / vision / prescription coverage, employee wellness resources, savings plans (401k and ESPP), paid time off & paid parental leave benefits, disability benefits, and more. For additional information on Company benefits, please visit https://www.unither.com/careers/benefits-and-amenities United Therapeutics Corporation is an Equal Opportunity Employer, including veterans and individuals with disabilities.

United States
$130K - $180K / year