Provide exceptional customer service by resolving issues and educating customers on deposit products. Identify opportunities to enhance customer relationships through proactive engagement and referrals, while adhering to operational and regulatory...

Role Description Are you a passionate professional seeking a fulfilling leadership role that offers flexibility, stability, and long-term growth? We’re looking for service-driven leaders to join our team as Remote Customer Service Managers in a fully remote environment. This opportunity is ideal for individuals who value people, collaboration, and balance. You’ll enjoy the freedom of working from home, the support of experienced mentors, and the ability to grow your career—without sacrificing your personal life. In this leadership role, you will: - Guide service professionals - Strengthen client relationships - Help foster a positive, performance-driven team culture Qualifications - Strong commitment to delivering exceptional customer service - Excellent communication and interpersonal skills - Ability to lead, motivate, and inspire a team - Growth mindset with a focus on continuous improvement - Strong time management and ability to maintain work-life balance Requirements - Position: Remote Customer Service Manager - Location: 100% Remote - Schedule: Flexible Benefits - Annual incentive trips recognizing top performers - Medical insurance reimbursement program - Leadership and skills training focused on communication, management, and team development - Supportive & Inclusive Environment - Union-Backed Support

Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Dispatcher II Management Level Individual Contributor Flexible Work Option Can work remotely but need to live in the specified city, state, or region Travel % No Work Shift Evening Compensation Hourly base pay rate is $18.17 - $27.31/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description Fleet service maintenance keeps the world moving. We’re recruiting a Breakdown Specialist to join our essential team at Cox Automotive’s FleetNet America. In this role, you will be instrumental in maintaining the seamless flow of our operations by troubleshooting the event to ensure the appropriate Service Provider is dispatched. Work hours will vary to ensure market coverage, as we provide service 24/7/365. If you’re ready to ensure vehicles are road-ready and drivers are supported, let's talk! What’s In It for You? Here’s a sneak peek at the benefits you could experience as a Cox employee: - A competitive salary and top-notch bonus/incentive plans. - Exceptional work-life balance, flexible time-off policies and accommodating work schedules. - Comprehensive healthcare, with multiple options for individuals and families. - Generous 401(k) retirement plans with company match. - Professional development and continuing education opportunities. - Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance. - Extra perks like pet insurance, employee discounts and much more. Check out all our benefits. What You’ll Do You’ll be responsible for coordinating and managing the logistics of fleet operations, ensuring that all vehicles are maintained and repaired promptly. You will: - Assess and assign all open events. - Verify proper authorization has been obtained to dispatch the event. - Assign the appropriate and nearest service provider to make requested repairs. - Advise the customer of the estimated time of arrival and follow instructions according to their requirements. - Inform supervisor on duty of any delays with the service provider’s estimated time of arrival or problems with repairs. - Address problems and customer inquiries as they arise. Who You Are You are a proactive problem solver who is eager to grow their career in the automotive industry. Here’s what else you bring to the table: Minimum: - High school diploma or GED and 3 years of experience in a related field (Dispatching for breakdown and/or tire, medium to heavy duty vehicle maintenance). The right candidate could also have a different combination, such as an advanced degree or certification in a related discipline (Medium/Heavy Duty Truck Technology) or 5 years of experience in a related field (Dispatching for breakdown and/or tire, medium to heavy duty vehicle maintenance). - A strong knowledge of dispatching and multitasking. Preferred: - Degree in related discipline or industry experience Availability: - Class start date: May 4, 2026 - Training schedule: Monday - Friday, 8:00 am - 5:00 pm ET - Available work schedules: TBD, but we operate in a 24/7/365 environment. Most work schedules will be either weekend, 2nd (Evening/Nights), or 3rd (Overnights) shift Help us keep the wheels turning and the engines humming. Join Cox today! Drug Testing To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Employees are eligible to receive a minimum of 6.67 hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future. Application Deadline: 03/27/2026

Seasonal Customer Service Representative Part Time • Hybrid - US Join our team to be part of a dynamic and innovative environment where your skills will contribute to cutting-edge heating, ventilation, and air conditioning solutions. You'll enjoy a supportive community committed to professional growth, teamwork, and delivering exceptional service to our clients. ** We are looking for someone who will work for a short time through the summer. Potentially a good fit for work during summer break. Customer Service Representative is responsible for maintaining a high standard of customer service by answering all incoming phone calls and assisting the customer or directing those customers to the appropriate department. - Answer all incoming calls by the second ring - Thoroughly vet and route incoming calls in a timely manner to appropriate staff members. - When staff members aren’t available to take their phone calls always give the caller a choice of leaving voice mail or a message. - Contact proper team members with immediate customer concerns. If sensing a customer is becoming upset with a staff member or situation, notify the department manager then the general manager. - Maintain customer database. - Take customer payments - Email customer invoices or receipts - Assist team members with simple tasks - Assist with simple on call messages of cancelations, payments, receipts or estimates - Answer simple customer questions - Other projects or duties as assigned - Assist with scheduling customers for maintenance on their HVAC equipment with the appropriate Technician. - Maintains these agreements by inputting new or renewed memberships correctly, auditing each account for accuracy and making corrections when necessary - Needs to have great attention to detail - Needs to posses strong organizational skills - Proficient at multi-tasking - Basic computer skills - Needs strong verbal and written communication skills - Experience with Service Titan a PLUS! Flexible work from home options available. Compensation: $18.00 - $22.00 per hour Nestled in the heart of the Columbia River Gorge, we have proudly serviced areas between Gresham and The Dalles for over 16 years. Being apart of the A&E Team is so much more than just a job; we are committed to prioritizing our community and neighbors, offering honest, transparent solutions tailored to serve the people we care for.