We are seeking a Travel Experience Coordinator who thrives on delivering exceptional customer service and personalized travel planning. This role focuses on guiding clients through every step of their journey—from initial inquiry to post-travel follow-up—ensuring a seamless and memorable experience. Responsibilities: - Consult with clients to understand travel preferences and goals - Research and recommend destinations, resorts, cruises, and tours - Coordinate bookings, itineraries, and travel documentation - Communicate clearly with clients before, during, and after travel - Handle changes or issues with care and professionalism - Build long-term client relationships Qualifications: - Strong communication and organization skills - Customer service or hospitality background preferred - Self-motivated and comfortable working remotely - Passion for travel and helping others Client Relations Travel Specialist The Client Relations Travel Specialist serves as the primary point of contact for travelers, delivering high-touch service and customized travel solutions. This role blends customer care, problem-solving, and travel expertise to exceed client expectations. Responsibilities: - Provide exceptional service through phone, email, and online communication - Manage reservations, changes, and travel inquiries - Educate clients on travel options, policies, and promotions - Resolve concerns efficiently and professionally - Maintain detailed client records and follow-ups Qualifications: - Excellent interpersonal and customer service skills - Detail-oriented with strong time-management abilities - Sales, service, or travel experience a plus - Willingness to learn and grow within the travel industry

We are seeking a motivated and customer-focused Remote Travel Specialist to assist clients with planning and booking unforgettable travel experiences. This fully remote role is ideal for someone who enjoys helping others, providing personalized service, and working independently in a flexible environment. Key Responsibilities: - Consult with clients to understand travel preferences, budgets, and goals - Research and book vacations including cruises, resorts, tours, and custom itineraries - Provide clear communication and ongoing support before, during, and after travel - Manage bookings, changes, and cancellations with attention to detail - Stay informed on travel trends, supplier offerings, and promotions - Build strong, lasting relationships with clients Qualifications: - Strong customer service and communication skills - Self-motivated, organized, and comfortable working remotely - Ability to manage multiple clients and deadlines - Passion for travel and helping others - Travel, sales, or hospitality experience is a plus (training provided) Why This Role: - 100% remote with flexible scheduling - Training, mentorship, and ongoing support - Growth and earning potential in the travel industry - Supportive, collaborative team culture - Opportunity to turn a passion for travel into a rewarding career If you’re detail-oriented, people-driven, and ready to help others create amazing travel memories, we’d love to connect.

Role Description We are hiring service-focused individuals to join our team as Customer Service Agents. In this role, you will handle inbound interactions for major brands, assisting customers with: - Questions - Service requests - Account needs - Product support You will use our guided systems and resources to deliver high-quality customer care while maintaining professionalism, accuracy, and brand alignment. This role offers schedule flexibility once certified and is ideal for individuals seeking a stable, structured support role with growth potential. Qualifications - High school diploma or GED - Must be at least 18 years of age - Authorized to work in the United States - U.S. resident (excluding CA, CO, CT, MA, MD, NY, OR, WA, WI) - Ability to follow detailed processes and meet performance expectations - Strong communication and active listening skills - Comfortable navigating computer applications and web-based tools - Ability to work independently and remain accountable to schedules - Preferred: Prior call center or customer service experience - Bilingual (Spanish/English) preferred but not required - Familiarity with phone-based or computer-based support environments Requirements - This role requires completion of a multi-step onboarding process, including: - Client-specific assessments - A basic background check - Participation in a certification course before servicing begins Benefits - Flexible scheduling options after certification - Paid training following successful client certification - W2 employment structure with payroll, protections, and stability - Paid time off and optional supplemental insurance (Aflac) - Household telehealth access through MDLive - Access to performance-based incentives - Career advancement pathways into support, QA, and leadership roles - All applicant information is kept confidential under EEO guidelines

• Own the full lifecycle of inbound support tickets from receipt through resolution across email, chat, and phone. • Investigate issues by reproducing scenarios, reviewing account configurations, and analyzing logs to ensure accurate resolution. • Maintain organized and prioritized ticket queues within CRM systems, ensuring SLA targets are consistently met. • Act as the primary point of contact for users, coordinating with product, engineering, and customer success teams. • Create and maintain help documentation, including FAQs and troubleshooting guides, to support self-service. • Identify recurring issues and escalate patterns to internal teams to support long-term product improvements.