Role Description A career as a Network Infrastructure/Task Order Implementation Lead at GDIT means owning your opportunity to help support and advance our customer’s mission. At GDIT, program management is leading every aspect of what we provide to the customer, and we’re constantly evolving our approach to meeting our clients’ biggest challenges. At GDIT, a Network Infrastructure/Task Order Implementation Lead provides operational leadership and oversight for the IT modernization effort during planning, design, and implementation phases for multiple Air Force and Space Force bases globally. The Task Order Implementation Lead will remotely oversee the implementation effort at these bases and will have the responsibility to provide management, schedule, direction, administration, and quality assurance in its execution. The Network Infrastructure/Task Order Implementation Lead is required to provide overall leadership and guidance for the site implementation personnel assigned to the TO, including: - Assigning task implementation resources - Assessing progress and performance - Interfacing with customer stakeholders Primary Responsibilities: - Directs, coordinates, and oversees overall implementation functions for all sites. - Acts as the key point of contact for base engagements, ensuring clear communication and alignment of expectations. - Proactively manages customer relationships, addressing feedback and resolving issues in a timely manner. - Evaluates overall implementation effort to improve efficiency and effectiveness. - Manages and is responsible for the successful completion of all tasks at site including technical work, financial and business development activities. - Supervises assigned technical and administrative staff, including subordinate supervisors, and performs personnel actions including hiring and performance evaluation. - Assures quality of program products, services, and deliverables, including participating in reviews, audits, and site visits. - Supports the profitability and revenue growth of assigned program control accounts. - Develops/reviews plans, schedules, consulting agreements, and other program documents. - Monitors sub-contractor activities and administers subcontractor deliverables and finances for assigned control accounts. - Ensures compliance with relevant corporate and government policies and standards. Qualifications - Bachelor’s Degree from an accredited institute in an area applicable to this position. Equivalent years of experience may be substituted in lieu of degree. - Adept at interfacing with Government at senior leader levels and representing the interests of GDIT. - Clear early history of hands-on work with cabling, infrastructure construction, and implementation of networking on a program. - Previous experience as a Network/Telecom Implementation lead. - Has managed 2-3 subordinate managers who oversee a larger organization/team of 100+ people. Requirements - 5+ years of increasing responsibilities working large programs and leading large teams. - Preferred background in the military with familiarity in navigating military bases. - Exceptional verbal and written communication skills applied to the development and presentation of technical materials appropriate to a broad spectrum of audiences. - Network infrastructure design and installation experience. - Extremely familiar with Excel (formulas, creating sheets). - DoD Secret Level Clearance required. Benefits - 401K with company match. - Comprehensive health and wellness packages. - Internal mobility team dedicated to helping you own your career. - Professional growth opportunities including paid education and certifications. - Cutting-edge technology you can learn from. - Rest and recharge with paid vacation and holidays. The likely salary range for this position is $136,850 - $185,150. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location, and possibly contractual requirements and could fall outside of this range. Company Description GDIT is a global technology and professional services company that delivers consulting, technology, and mission services to every major agency across the U.S. government, defense, and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber, and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

Lumen is the trusted network for AI. We’re transforming how businesses connect, secure, and scale in an AI-driven world. By connecting people, data, and applications quickly, securely, and effortlessly, we help organizations move faster and unlock what’s next. At Lumen, people power progress. Our culture is built on teamwork, trust, and transparency, giving you the flexibility, support, and opportunity to make a lasting impact. We’re looking for top-tier talent ready to take on the challenge. Join us in building the future. The Role The Operations Technician III will work within Lumen's Professional Services Control Center (PSCC). This role requires a high level of technical expertise in handling complex assignments related to network systems troubleshooting, isolation, and/or maintenance activities. The position involves addressing the most challenging problems and providing mentoring and training to technicians on the team. Location This is a work from home position within the U.S. The Main Responsibilities - Troubleshoot and isolate advanced network issues. - Perform complex maintenance on network systems. - Mentor and train team technicians to enhance their skills. - Support Network Operations Center and PSCC customer repair activities. - Resolve complex problems with network hardware, fiber, colo space, and power. - Use software and hardware tools for network diagnostics, monitoring, and maintenance for PSCC customers. - Communicate effectively with customers via ticket system, phone, email, and chat; efficiently document actions. - Review and realign active issues as needed. - Provide training and mentorship to team members. What We Look For in a Candidate - Bachelor’s degree or equivalent education/experience - At least 5 years of relevant experience - Advanced expertise in Optical DWDM Transport Equipment (Infinera, Alcatel/Nokia, Ciena 6500, Waveserver) - Strong knowledge of Dark Fiber and Wave products - Experience with alarm monitoring systems (e.g., RFM, Solarwinds) - Candidate must be a US Citizen Compensation This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $64,668 - $86,190 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY $67,875 - $90,500 in these states: CO HI MI MN NC NH NV OR RI $71,108 - $94,809 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's:BenefitsBonus Structure#LI-Remote #LI-MB1 Requisition #: 341441 Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Privacy Notice Lumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our Privacy Notice explains how we collect, use, disclose, and protect applicant information, as well as how individuals may request access to or deletion of their personal data. To review Lumen’s Privacy Notice, please visit: https://jobs.lumen.com/global/en/privacy-notice Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

• The National Ancillary Sr. Supervisor is responsible for the coordination, oversight and management of processes that ensure National Ancillary loading is completed timely and accurately. • The Sr. Supervisor works closely with National Contracting and Cigna Service Operations Department to meet business objectives and Key Performance Indicators (KPIs). • Oversees the National Ancillary loading team ensuring accurate and timely loading of provider data into systems. • Responsible for staff performance, development, oversight of projects, initiatives, and other activities. • Ensure Provider data is loaded into consuming systems timely and accurately. • Develop expertise in Cigna’s source systems. • Collaborate National Contracting teams on intake, loading process and provider data requirements. • Directly responsible for performance and development of the National Ancillary loading team. • Responsible for coaching, supporting, and mentoring the team. • Serve as a point of escalation for calls requiring a higher degree of expertise or discretion to resolve provider tax related issues and ensure timely resolution. • Ensure milestones and deadlines are met for projects and initiatives, evaluating project status and resource utilization to implement team’s effectiveness.

• Troubleshoot, configure, and maintain SD-WAN infrastructure and services. • Monitor network performance, identify bottlenecks, and implement enhancements. • Provide advanced troubleshooting and problem resolution for SD-WAN environments. • Lead network projects, including firmware, patches, vulnerabilities, and documentation. • Serve as the highest point of technical escalation for network issues, particularly those related to SD-WAN and network technologies. • Perform root cause analysis for complex network problems and develop permanent solutions. • Collaborate with Tier 1 and 2 technicians, providing mentorship and guidance. • Provide essential support to voice and data customers, ensuring prompt and effective service delivery. • Assist in diagnosing and resolving basic wireline and wireless service issues by collaborating with internal and external resources. • Coordinate with vendors, stakeholders, and other teams to ensure successful outcomes. • Document all support activities accurately within the ticketing system. • Assist in coordinating remote field engineer dispatches and provide support during on-site visits. • Assist in managing tickets within support queues, adhering to established processes, SLAs/SLOs/KPIs. • Support change requests and assist in troubleshooting customer configurations. • Conduct regular security audits and participate in security incident response activities.