Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher. Overview The Gallagher National Risk Control Team is now the Gallagher Claims and Risk Consulting Team. This new team is equipped with experts, processes and solutions to help you meet the evolving nature of risk. As risk evolves, so has Gallagher with tools and programs to help you proactively meet these challenges now and in the future. Gallagher's Claims and Risk Consulting team includes more than 100 safety and risk control professionals across the country with in-depth knowledge of current and emerging regulations, safety and health management, and operational exposures. How you'll make an impact - Acts as an advocate for complex clients, providing assistance and coverage advice as well as monitoring of large and complex claims, documenting all pertinent activity as it relates to the claim. - Key responsibilities include: - Consulting with clients and brokers on claims and coverage issues; - Facilitating and attending client meetings and claims reviews; and Negotiating changes in reserves for a positive client outcome as appropriate by line of coverage. - Provides status reports to clients as required by any applicable service plan, reviews action plans and reserves with consideration for client costs. - Actively researches and obtains claims information from both clients, and carriers and timely and accurately communicate with all interested parties. - Reviews all new problematic or complex claims on designated clients and formulates a plan of action to achieve a favorable claim resolution. About You - 5 years of relevant claims experience, with adjuster experience preferred - Advanced proficiency with Microsoft Word, Outlook, Excel, and PowerPoint - Exceptional verbal, written and interpersonal communication skills, including responsiveness - Excellent analytical, time management, and organizational skills, including ability to multi-task, prioritize, and manage large volumes of information #LI-MS1 Compensation and benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: - Medical/dental/vision plans, which start from day one! - Life and accident insurance - 401(K) and Roth options - Tax-advantaged accounts (HSA, FSA) - Educational expense reimbursement - Paid parental leave Other benefits include: - Digital mental health services (Talkspace) - Flexible work hours (availability varies by office and job function) - Training programs - Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing - Charitable matching gift program - And more... **The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process. We value inclusion and diversity Click Here to review our U.S. Eligibility Requirements Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher. Overview The Gallagher National Risk Control Team is now the Gallagher Claims and Risk Consulting Team. This new team is equipped with experts, processes and solutions to help you meet the evolving nature of risk. As risk evolves, so has Gallagher with tools and programs to help you proactively meet these challenges now and in the future. Gallagher's Claims and Risk Consulting team includes more than 100 safety and risk control professionals across the country with in-depth knowledge of current and emerging regulations, safety and health management, and operational exposures. How you'll make an impact - Team Leadership and Development: - Lead, mentor, and develop a team of four Claims and Senior Claims Advocates, fostering a collaborative and high-performing environment. - Provide guidance and support to team members in managing their claims portfolios, ensuring adherence to best practices and company standards. - Conduct regular one-on-one meetings, performance reviews, and professional development sessions to enhance team capabilities and career growth. - Client Advocacy and Claims Management: - Act as an advocate for complex clients, providing expert assistance, coverage advice, and monitoring of large and intricate claims. - Document all pertinent activity related to claims, ensuring accuracy and timeliness. - Consult with clients and brokers on claims and coverage issues, offering tailored solutions and strategic advice. - Facilitate and attend client meetings and claims reviews to maintain strong client relationships and ensure satisfaction. - Claims Resolution and Negotiation: - Review all new problematic or complex claims for designated clients and formulate actionable plans to achieve favorable resolutions. - Negotiate changes in reserves to drive positive client outcomes, as appropriate by line of coverage. - Actively research and obtain claims information from clients and carriers, ensuring timely and accurate communication with all stakeholders. - Client Reporting and Communication: - Provide status reports to clients as required by applicable service plans, ensuring transparency and alignment with client expectations. - Review action plans and reserves with consideration for client costs, delivering insights and recommendations to optimize outcomes. - Strategic Oversight and Problem-Solving: - Monitor and manage large and complex claims, leveraging expertise to navigate challenges and deliver exceptional results. - Stay informed on industry trends, regulatory changes, and best practices to continuously enhance claims management strategies. About You - 5 years of relevant claims experience, with adjuster experience preferred - Advanced proficiency with Microsoft Word, Outlook, Excel, and PowerPoint - Exceptional verbal, written and interpersonal communication skills, including responsiveness - Excellent analytical, time management, and organizational skills, including ability to multi-task, prioritize, and manage large volumes of information #LI-MS1 Compensation and benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: - Medical/dental/vision plans, which start from day one! - Life and accident insurance - 401(K) and Roth options - Tax-advantaged accounts (HSA, FSA) - Educational expense reimbursement - Paid parental leave Other benefits include: - Digital mental health services (Talkspace) - Flexible work hours (availability varies by office and job function) - Training programs - Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing - Charitable matching gift program - And more... **The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process. We value inclusion and diversity Click Here to review our U.S. Eligibility Requirements Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher. Overview The Gallagher National Risk Control Team is now the Gallagher Claims and Risk Consulting Team. This new team is equipped with experts, processes and solutions to help you meet the evolving nature of risk. As risk evolves, so has Gallagher with tools and programs to help you proactively meet these challenges now and in the future. Gallagher's Claims and Risk Consulting team includes more than 100 safety and risk control professionals across the country with in-depth knowledge of current and emerging regulations, safety and health management, and operational exposures. How you'll make an impact - Acts as an advocate for complex clients, providing assistance and coverage advice as well as monitoring of large and complex claims, documenting all pertinent activity as it relates to the claim. - Key responsibilities include: - Consulting with clients and brokers on claims and coverage issues; - Facilitating and attending client meetings and claims reviews; and Negotiating changes in reserves for a positive client outcome as appropriate by line of coverage. - Provides status reports to clients as required by any applicable service plan, reviews action plans and reserves with consideration for client costs. - Actively researches and obtains claims information from both clients, and carriers and timely and accurately communicate with all interested parties. - Reviews all new problematic or complex claims on designated clients and formulates a plan of action to achieve a favorable claim resolution. About You - 5 years of relevant claims experience, with adjuster experience preferred - Advanced proficiency with Microsoft Word, Outlook, Excel, and PowerPoint - Exceptional verbal, written and interpersonal communication skills, including responsiveness - Excellent analytical, time management, and organizational skills, including ability to multi-task, prioritize, and manage large volumes of information #LI-MS1 Compensation and benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: - Medical/dental/vision plans, which start from day one! - Life and accident insurance - 401(K) and Roth options - Tax-advantaged accounts (HSA, FSA) - Educational expense reimbursement - Paid parental leave Other benefits include: - Digital mental health services (Talkspace) - Flexible work hours (availability varies by office and job function) - Training programs - Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing - Charitable matching gift program - And more... **The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process. We value inclusion and diversity Click Here to review our U.S. Eligibility Requirements Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

The Cross Family of Agencies welcomes you. We need your talent and expertise. POSITION: Workers Compensation Claims Adjuster Position Responsibilities - Accurate claims adjudication by assessing all information to determine compensability: - Effective communication and negotiation skills - Creative analytical problem solving skills - Ability to manage multiple priorities in a fast paced and dynamic environment - Ability to speak and present to various sized groups - Interfaces with Self Insured Management Team, claims management division personnel, insureds, health providers and attorneys. - Partners with employer in effective claims management. - Reviews and authorizes payments. - Complies with all state mandated and contractual requirements. Primary Accountabilities: - Gains basic knowledge of Department Errors and Omissions Exposures and implementation of Department E&O Procedures. - Ensures optimum performance in this function and recommends and implements techniques to increase productivity or department procedures. - Develops and maintains an image of corporate excellence and teamwork with emphasis on professional and credible customer service and company relations. Positive and effective co-worker relations: - Focus on team goals and objectives - Courteous and considerate communications - Accurate assistance and support to others as needed.. Position Requirements: - High school graduate required; BA/BS degree preferred. - Maine Workers' Compensation claim experience or paralegal experience and knowledge of medical terminology preferred. However, we are willing to train the right candidate. Maine Workers’ Compensation license is required by end of first year of employment. - Independently manage a caseload of lost time and medical only worker’s compensation claims which are in electronic format. It will involve prompt thorough case investigation to determine compensability, file the required State forms in timely accurate fashion, and develop action plans and reserve projection necessary in order to bring the claims to a conclusion in a timely, cost effective manner in accordance with the Law and our internal policies and procedures. - Mathematical/accounting aptitude and excellent analytical, problem-solving abilities required. This work requires prompt accurate wage calculations and ability to calculate proper weekly benefit amounts an injured worker may be due. - Self-motivated with ability to work independently but also come together as a team in a fast-paced environment. The successful candidate will have excellent analytical, organizational and problem-solving skills and who is flexible and has the ability to multi task. - Excellent communication and interpersonal skills with ability to handle conflict are important. There will be frequent interactions within the organization, our customers, injured workers, lawyers, medical providers and the WCB and handled with tact and diplomacy. - Strong computer skills are important. Proficient working in Adobe, Outlook, Excel, Word and not intimidated by learning new programs. - Valid driver’s license, reliable transportation and ability to attend offsite meetings as needed. The above describes the primary functions of this position; however, should not be considered a detailed description of all assigned tasks Compensation: The base salary range for this role is $45,000–$65,000 annually. Actual compensation will be based on factors including location, skills, experience, and internal equity. Cross Insurance offers a comprehensive benefits package including medical, dental, vision, 401(k) with match, paid time off, and more.