Juniper Creates logo
Juniper Creates

Transforming commerce by putting world class product capabilities in the hands of creators and entrepreneurs.

Senior Manager, Creative Operations

OperationsOperationsFull TimeRemoteSeniorTeam 51-200H1B No SponsorCompany SiteLinkedIn

Location

Canada

Posted

78 days ago

Salary

$100K - $130K / year

Seniority

Senior

Bachelor DegreeEnglish

Job Description

Senior Manager, Creative Operations

Juniper Creates

• Oversee the Creative Proposal workflow, delivering work that meets quality standards, aligns with launch goals, and is completed reliably. • Ensure proposals are communicated thoughtfully based on the client and context. • Review team output broadly, and guide the creation of tools or documentation that help the team work more effectively and consistently. • Help Brand Strategy drive an effective launch development process by clarifying what information is needed, defining which decisions the team should own, and identifying when to involve other teams. • Guide the team in focusing on work that advances company strategy, making trade-offs visible and ensuring priorities reflect Juniper’s broader goals. • Support team members by setting clear expectations, guiding professional development, and gathering feedback. • Shape the Creative Proposal and other internal deliverables to ensure they build on each other, enable clear decisions, and adapt to the situation. • Oversee incoming opportunities, clarify priorities, and assign projects and timelines. • Maintain clear visibility into the team’s work and priorities. Highlight priorities and potential risks so stakeholders can provide input or respond. • Assess team capacity, identify skill or resourcing gaps, and recommend adjustments based on forecasted team and company needs. • Support team members in improving quality, overcoming challenges, and making decisions in a fast moving environment.

Job Requirements

  • Proven experience in creative operations, program management, or a similar role in a fast-paced, cross-functional environment.
  • Skilled at bringing clarity to complex work, and managing shifting priorities and timelines.
  • Experience managing team capacity, prioritizing work, and shaping workflows in a creative setting.
  • Strong understanding of creative workflows, including feedback cycles, cross-functional handoffs, and adaptability.
  • Experience aligning creative and non-creative partners, identifying trade-offs, and enabling shared understanding.
  • Experience managing and coaching creative professionals and setting a high bar for quality, independence, and team alignment.
  • Comfortable operating in a scaling organization where processes will continuously be explored, adapted, and refined.
  • Experience in the creator economy, consumer products, brand strategy, or launch-based environments is a strong asset.

Benefits

  • Health and Wellness - Our extended health plan includes fully paid premiums and coverage for you and your family for both physical and mental health.
  • Annual Allowance – Invest in your wellness, education, home office setup, and more.
  • Time Off – Three weeks of paid time off, with one additional day for each year worked, and a company-wide paid shutdown during the December holiday season.
  • Remote-First Work Environment – Juniper has a head office in Toronto, however, we let employees choose what work setting works best for them.
  • Flexible Work Schedule – We accommodate flexible hours, as long as you are delivering results and maintaining a seamless workflow with your team and cross-functional stakeholders.

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