• Support and foster a quality-first, agile culture that is built on partnership, trust and sharing • Design, develop and maintain functionalities to create new solutions on the platform. • Learning and understanding all aspects of the framework and the project deliverables. • Be technically deep and provide input on architecture, design and code. • Be responsible for driving technical design, architecture and implementation of new features and iterations of your project. • Collaborate closely with business and PM stakeholders in roadmap planning and implementation efforts and ensure technical milestones align with business requirements. • Implement security measures and compliance standards to protect sensitive data and ensure adherence to industry regulations. • Maintain comprehensive documentation of platform, processes and procedures for reference and knowledge sharing. • Ensure the use of standards, governance and best practices in the industry to deliver high quality scalable solutions. • Ability to adapt communication styles to various audiences, from engineers to business stakeholders and executive leadership. • Strategic thinker and influencer with demonstrated technical and business acumen and problem-solving skills.

• Engage with our partners and customers to root cause functional and performance issues reported with NCCL • Conduct performance characterization and analysis of NCCL and DL applications on groundbreaking GPU clusters • Develop tools and automation to isolate issues on new systems and platforms, including cloud platforms (Azure, AWS, GCP, etc.) • Guide our customers and support teams on HPC knowledge and standard methodologies for running applications on multi-node clusters • Document and conduct trainings/webinars for NCCL • Engage with internal teams in different time zones on networking, GPUs, storage, infrastructure and support.

• Architect, build, and maintain our customer facing and internal web apps • Debug issues in production with our support team to deliver client delight • Work to improve our Engineering standards, tooling, and processes • Collaborate closely with the Product team to develop killer features that are innovative and sticky • Design, build, and integrate AI foundations across the full stack, embedding them into core platform capabilities • Apply AI techniques efficiently to surface relevant, context-aware information within users’ workflows • Build powerful APIs that support the online/offline nature of our mobile app • Find and fix performance bottlenecks across the stack for light-speed browsing

• Run a modern, containerized service-oriented architecture using industry-leading software development practices • Ship code to production many times a day • Solve complex performance problems, build elegant fan experiences, empower a data-driven business and scale our software to support our booming business • Build powerful and performant integrations between systems that create delightful experiences for our fans and internal stakeholders, and enhance our brand • Evaluate new technologies and improve our software stack to keep our technological edge • Leverage cutting-edge AI tools to bring ideas to life faster than ever while upholding SeatGeek’s technical and product standards • Work across team and discipline boundaries to develop the best product in our industry