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DXC Technology logo
DXC Technology

Delivering excellence for our customers and colleagues

Workplace Product Experience (Product Manager)

Product ManagerProduct ManagerOtherRemoteLeadTeam 10,001+Since 2017H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

80 days ago

Salary

$95.9K - $178K / year

Seniority

Lead

No structured requirement data.

Job Description

Workplace Product Experience (Product Manager)

DXC Technology

Job Description: Key Responsibilities - Conduct market analysis to understand customer needs, competitors, and market trends. - Partner with key groups internally to gather qualitative and quantitative customer insights (interviews, surveys, analytics). - Own the roadmap and execution of org-wide experience initiatives, ensuring alignment with strategic priorities, product line roadmaps, and org-wide improvement areas. - Own experience programs end-to-end across workplace products including facilitation of product level cadences to drive visibility and communication of workplace experience programs - Create and maintain standardized processes and frameworks that product teams can adopt relevant to any experience programs. - Define clear success metrics and use data to evaluate experience quality, adoption trends, and program effectiveness. - Partner closely with product, design, and customer facing teams to ensure application of workplace product level requirements. - Partner closely with Sales Enablement and Marketing contacts to develop org-level / product level process to improve storytelling and sales account partnerships - Collaborate with marketing, sales, and customer success on workplace experience product launches, sales plays, and/or revenue programs - Collaborate on inventory and visibility of enablement materials – identify gaps (i.e. demos, training materials, FAQs, and product positioning, etc.) and drive programs to close gaps - Manage the full lifecycle of the workplace experience programs - from concept to launch to ongoing improvements. Track product performance through KPIs, analytics dashboards, and customer feedback. - Identify opportunities for product innovation, differentiation, or cost efficiency. - Collaborate with cross‑functional partners to deliver enhancements that improve customer outcomes and reduce operational complexity. - Collaborate with UX Strategist and UX Service Designer to align product standards to experience goals - Collaborate with UX Strategist, UX Service Designer, Product teams and customer orgs to develop org-wide feedback framework to keep VOC visible and accessible - Monitor the performance of implemented workplace product standards and iterate based on feedback and evolving business needs. - Promote a culture of continuous improvement and customer‑centric thinking across product teams. - Lead org-wide product management standards improvements - Partner with Product Leaders to understand key market trends across the org - Assist in the development and execution of specific elements of the offerings and Go-To-Market strategy. - Contribute to the creation and maintenance of internal and external strategic plans for offerings and alliances. - Participate in the negotiation and management of strategic alliances and partnerships. - Collaborate with team members to ensure the successful execution of strategic initiatives. - Assist in the analysis of market trends, competition, and customer needs to identify opportunities for growth. - Work closely with team members and provide support in their professional development. - Contribute to tracking and reporting on key performance metrics and KPIs. Qualifications - Bachelor's degree in a relevant field or equivalent combination of education and experience - 7+ years of relevant work experience in industry, with a minimum of 3 years in a similar role - Proven experience in corporate leadership roles - Proficiencies in strategic planning, team management, and business development - A continuous learner that stays abreast of industry knowledge and technology - Experience as a Product Manager with a focus on customer experience, process design, or cross‑functional initiatives. - Strong understanding of product development practices and customer‑centric design principles. - Demonstrated ability to build and operate frameworks or processes that scale across teams. - Excellent communication and facilitation skills, with the ability to influence without direct authority. - Analytical mindset with experience defining and interpreting experience‑focused metrics. - Comfortable working in ambiguous environments and driving clarity across multiple stakeholders. - Experience collaborating with user experience and service design teams. Other Qualifications - Advanced degree in a relevant field is a plus - Relevant certifications are a plus Compensation at DXC is influenced by an array of factors, including but not limited to the experience, job-related knowledge, skills, competencies, as well as contract-specific affordability and organizational requirements. A reasonable estimate of the current compensation range for this position is $95,900 - $178,100. Full-time hires are eligible to participate in the DXC benefit program. DXC offers a comprehensive, flexible, and competitive benefits program which includes, but is not limited to, health, dental, and vision insurance coverage; employee wellness; life and disability insurance; a retirement savings plan, paid holidays, paid time off. At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive. If you are an applicant from the United States, Guam, or Puerto Rico DXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below. We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters. To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below. Postings Link Disability Accommodations If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us via email. Please note: DXC will respond only to requests for accommodations due to a disability. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.

Job Requirements

  • Bachelor's degree in a relevant field or equivalent combination of education and experience.
  • 7+ years of relevant work experience in industry, with a minimum of 3 years in a similar role.
  • Proven experience in corporate leadership roles.
  • Proficiencies in strategic planning, team management, and business development.
  • A continuous learner that stays abreast of industry knowledge and technology.
  • Experience as a Product Manager with a focus on customer experience, process design, or cross-functional initiatives.
  • Strong understanding of product development practices and customer-centric design principles.
  • Demonstrated ability to build and operate frameworks or processes that scale across teams.
  • Excellent communication and facilitation skills, with the ability to influence without direct authority.
  • Analytical mindset with experience defining and interpreting experience-focused metrics.
  • Comfortable working in ambiguous environments and driving clarity across multiple stakeholders.
  • Experience collaborating with user experience and service design teams.
  • Advanced degree in a relevant field is a plus.
  • Relevant certifications are a plus.

Benefits

  • Compensation at DXC is influenced by an array of factors, including but not limited to the experience, job-related knowledge, skills, competencies, as well as contract-specific affordability and organizational requirements. A reasonable estimate of the current compensation range for this position is $95,900 - $178,100.
  • Full-time hires are eligible to participate in the DXC benefit program.
  • DXC offers a comprehensive, flexible, and competitive benefits program which includes, but is not limited to, health, dental, and vision insurance coverage; employee wellness; life and disability insurance; a retirement savings plan, paid holidays, paid time off.

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