• Research designated market and identify key decision makers at relevant employee benefit firms • Organize, implement and manage creative and innovative lead generation campaigns with both inbound and outbound communications • Network and engage via cold call, email, LinkedIn, marketing emails to contacts with the objective of scheduling meetings • Work toward quota of outreach, meeting, and pipeline KPIS, including virtual and in-person meetings when appropriate • Work toward quota of closed won business through strategic pitching and closing directly to benefits brokers and client contacts (HR/CFO) • Stay informed on related industry trends, news stories and the competitive landscape • Maintain and improve processes by following standards, policies and procedures, as well as recommending new approaches

The Role We’re expanding our presence across Delaware, Maryland, Virginia, and strategic relationship-building is key to that growth. We’re seeking a Clinical Outreach Representative to join our team and support our mission through targeted outreach, event coordination, and network expansion. In this role, you’ll work closely with business development leaders to build relationships with healthcare professionals, universities, and hospitals to drive lead generation. You will coordinate and host, as well as represent Within at events and conferences. You’ll be instrumental in growing our referral networks and strengthening our visibility in the region. What You'll Do - Build and maintain relationships with key referral partners, including therapists, dietitians, physicians, psychiatrists, schools, and community organizations - Support the execution of clinical marketing plans, including personalized outreach and follow-ups - Coordinate business development participation in industry events—prepare materials, manage logistics, and ensure strong presence - Plan and host monthly in-person networking events; collaborate with IAEDP chapters, the National Alliance for Eating Disorders and other organizations to create memorable experiences that serve to broaden our circle of loyal referents - Design and maintain Salesforce templates to document outreach activities and track monthly progress - Organize internal and external virtual events at the state and national level - Assist with lead generation and new relationship development in states targeted for In-Network (INN) expansion Who You Are - Strong relationship-builder with excellent interpersonal and communication skills - Highly organized and capable of managing multiple events and priorities simultaneously - Collaborative team player who thrives in mission-driven environments - Previous experience in healthcare, community outreach, or business development preferred (but not required) Qualifications - BA/BS degree or equivalent practical experience. - 2–5+ years of experience in relevant areas such as: field marketing, event operations, marketing operations, sales enablement, executive/event coordination, or commercial operations. - Demonstrated ability to manage logistics-heavy programs end-to-end (events, dinners, conferences, shipments). - Proficiency with common business tools (Google Workspace, Excel/Sheets, PowerPoint/Slides) and project tracking tools. - Comfortable working cross-functionally with Marketing, BD/Sales, Operations, and external partners. - Experience in healthcare, mental health, or referral-driven growth environments. - Familiarity with CRM basics (Salesforce) for lead routing and follow-up tracking. - Light creative production literacy (print specs, proofing, vendor file requirements). Physical & Environmental Requirements - Must be comfortable traveling. Up to 25-35% of this position will be spent traveling to conferences, partner dinners, key markets, and other events as needed. - The remaining 65-75% of this position is work-from-home. Work should be performed in a private, quiet space with minimal background noise. - Must be familiar and comfortable using MacOS and iOS.

• Achievement of the sales and gross profit goals by executing the Market Plan • Creates an account development plan for their individual Top 10 Target Contractor accounts for their assigned territory • Account Plans to include business owners or key executives to ensure we are involved at the highest levels • Manages project pipeline in SFDC to ensure we have good visibility to projects and accurate information to provide sales forecast • Works closely with National Accounts Team to leverage national account relationships to ensure local alignment and execution of corporate initiatives • Utilizes SFDC as a tool to manage business • Keeps their accounts updated, logs regular F2F meetings with target accounts and shares account development progress • Conducts training to drive awareness of Uponor’s value proposition • Seeks out opportunities to contribute to the business’ success through proactive involvement in team initiatives

Job Description Summary #LI-Remote This is a field-based and remote opportunity supporting key accounts in an assigned geography. Novartis is unable to offer relocation support for this role. Please only apply if this location is accessible for you. Company will not sponsor visas for this position. The Territory Account Specialist (TAS) is a driven sales business leader who designs customized customer experience tailored to the needs of each account and Health Care Provider (HCP). Acting as the primary Point of Contact (PoC) in our customer-centric approach, the Territory Account Specialist engages with clients to identify mutual priorities and address their needs by problem-solving and leveraging Novartis resources to enhance patient outcomes. The Territory Account Specialist possesses expertise in clinical selling, account selling, access navigation, problem solving, team orchestration/collaboration, and omni-channel engagement. Job Description Key Responsibilities: - Pinpoint mutual priorities and utilize insights and strategies across the entire account to formulate a strategic territory business plan that aims to enhance product demand by addressing the requirements of key partners and their patients, ultimately achieving exceptional outcomes. - Encourage clinical discussions that motivate the customer to advocate for their patients and involve the entire account team to identify any barriers, offering suitable solutions to meet the customer's needs. - Utilize expertise and understanding of the market, relevant competitors, industry trends, and cross-functional strategies to foresee and effectively manage business opportunities and challenges. - Conduct essential planning meetings with key stakeholders to tackle complex customer issues and collaborate effectively across departments to ensure all customer requirements are fulfilled. - Examine market data and trends within the territory to understand the local business landscape, promote engagement, and lead both virtual and live interactions with customers. - Utilize systems and omni-channel or multi-channel strategies to maximize the complete range of Novartis capabilities for personalized engagement with customers, whether in person or virtually. - Work collaboratively with regional colleagues, other field staff, and home-office teams to proactively meet customer needs and deliver suitable access support. - Deliver timely access assistance and work collaboratively with Patient Specialty Services (PSS) associates to address customer requirements efficiently. Essential Requirements: - Bachelor’s degree required, advanced degree a plus. - 2+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years. - Demonstrates a strong ability to collaborate and work effectively across various functions in a matrix environment, communicates clinical product details proficiently, maintains a proven history of consistent high performance, and excels at navigating and successfully selling to large accounts and key customer segments. - Proactive individuals with strong analytical skills to identify, prioritize, and use relevant data to solve problems and satisfy key customers, while showcasing ethical leadership and promoting a culture of compliance with company policies and laws. - Candidate must reside within territory, or within a reasonable daily commuting distance of 50 miles from the territory border. Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory. Must have a valid driver’s license. Desirable Requirements: - Experience across therapeutic groups, disease states, account management strategy, and new product launches. - Broad understanding in patient services, market access, buy and bill, specialty pharmacy, reimbursement and/or medical calling on HCPs with respect to a sophisticated product or reimbursement pathway. Leveling Guidelines: the position will be filled at level commensurate with experience. Territory Account Specialist: - 2+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years. Senior Territory Account Specialist: - 5+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years. Executive Territory Account Specialist: - 10+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years. Driving is an Essential Function of this Role: Meaning it is fundamental to the purpose of this job and cannot be eliminated. Because driving is an essential function of the role, you must have a fully valid and unrestricted driver’s license to be qualified for this role. The company provides reasonable accommodations for otherwise qualified individuals with medical restrictions if an accommodation can be provided without eliminating the essential function of driving. COVID-19 Vaccine Policy (customer-facing roles only): While Novartis does not require vaccination for COVID-19 or proof of a recent negative test result for COVID-19 at this time, employees working in customer-facing roles must adhere to and comply with customers’ (such as hospitals, physician offices, etc.) credentialing guidelines, which may require vaccination. As required by applicable law, Novartis will consider requests for reasonable accommodation for those unable to be vaccinated. This requirement is subject to applicable state and local laws and may not be applicable to employees working in certain jurisdictions. Please send accommodation requests to Eh.occupationalhealth@novartis.com. For Field Roles with a Dedicated Training Period: The individual hired for this role will be required to successfully complete certain initial training, including home study, eight (8) or fewer hours per day and forty (40) or fewer hours per week. Novartis Compensation Summary: The salary for this position is expected to range between: - Territory Account Specialist: $93,800 and $174,200 per year - Senior Territory Account Specialist: $114,100 and $211,900 per year - Executive Territory Account Specialist: $126,000 and $234,000 per year The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to us.reasonableaccommodations@novartis.com or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $119,700.00 - $222,300.00 Skills Desired Account Management, Commercial Excellence, Communication Skills, Compliance, Conflict Management, Cross-Functional Coordination, Customer Insights, Ethics, Healthcare Sector, Influencing Skills, Negotiation Skills, Selling Skills, Technical Skills