• Owns contributing to a team on track to deliver incremental transactional tech revenue in a steady state operating model • Plays a leadership role in developing selling motion in the enterprise channel via operational flows, system set up, leadership and greater sales team presentations • Work on development of sales opportunities, supporting the Staples sales teams – inclusive of Midmarket, Commercial and Enterprise • Assist Staples sales teams with vendor specific solutions and programs • Sales lead development and follow up – educate and guide Staples sellers • Share expert point of view to help develop account plans and territory mapping to understand profile and actions to develop business • Maintain a detailed level of communication with field Sales Teams • Understands and can articulate the customer needs, market trends, shopping behaviors, and how Staples will win in focus tech categories. • Consistently analyzes data to identify opportunities to grow the business. • Presents data and strategy at strategic meetings, as well as ad hoc as opportunities arise

• Take ownership of all cancel-threat and escalated client cases the same/next day • Maintain a "Save Rate" of 33% or higher for at-risk clients • Proactively identify red flags across active accounts and intervene early • Handle urgent matters (billing complaints, strategy misalignment, miscommunication) with precision and professionalism • Reaffirm the value of our service and “re-close” clients during periods of dissatisfaction • Conduct live Zoom calls, loom videos, and written responses that calm, clarify, and compel clients to stay • Collaborate with Account Managers and Billing to create recovery plans, negotiate resolutions, and reinforce our commitment to success • Work hand-in-hand with the VP of Client Success to execute client retention strategies • Keep a pulse on client satisfaction trends and provide feedback loops to internal departments • Participate in weekly leadership syncs and client success meetings • Oversee the company’s client journey board in Monday.com — proactively identify and resolve bottlenecks by collaborating closely with Account Managers and communicate directly with the clients

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. We are a team that partners closely with leading cloud and AI platform providers to bring advanced memory and storage technologies to life. We work at the center of innovation, helping customers scale next-generation AI, HPC, and cloud-native workloads. Our team thrives on collaboration, technical curiosity, and delivering real impact! This Director of Sales, Cloud role is critical to expanding our footprint across fast-growing cloud and AI ecosystems. You'll shape strategy, lead a high-performing team, drive design-in activity, and build positive relationships with senior leaders at some of the world's most innovative cloud platforms. It's a highly visible role with the opportunity to influence both customer roadmaps and internal product direction. Responsibilities: - Lead segment and account strategy for neo-cloud and AI-native platform providers - Develop and mentor a team of Account Managers to drive customer engagement and execution discipline - Grow design activity across AI training/inference systems, cloud compute, and storage architectures - Oversee revenue performance, demand forecasting, pricing strategy, and commercial negotiations - Align cross-functional teams to customer requirements and market trends in AI and cloud infrastructure Minimum Qualifications: - Bachelor's degree in Engineering or equivalent practical experience - 10+ years of experience in semiconductor, cloud, AI infrastructure, or high-performance systems markets - Proven experience selling into cloud, hyperscale, or complex technical environments - Experience leading high-performing sales or account management teams - Strong understanding of DRAM, NAND, HBM, and emerging memory technologies Preferred Qualifications: - MBA - Experience handling complex commercial agreements or long-term partnerships - Proficiency with Salesforce.com or similar sales management tools - Strong communication, negotiation, and interpersonal capabilities - Ability to travel domestically and internationally as needed The US base salary range that Micron Technology estimates it could pay for this full-time position is: $159,600.00 - $331,100.00 a year Additional compensation may include benefits, bonuses and equity. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target base pay for new hire salaries of the position across all US locations. Within the range, individual pay is determined by work location and additional job-related factors, including knowledge, skills, experience, tenure and relevant education or training. The pay scale is subject to change depending on business needs. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. As a world leader in the semiconductor industry, Micron is dedicated to your personal wellbeing and professional growth. Micron benefits are designed to help you stay well, provide peace of mind and help you prepare for the future. We offer a choice of medical, dental and vision plans in all locations enabling team members to select the plans that best meet their family healthcare needs and budget. Micron also provides benefit programs that help protect your income if you are unable to work due to illness or injury, and paid family leave. Additionally, Micron benefits include a robust paid time-off program and paid holidays. For additional information regarding the Benefit programs available, please see the Benefits Guide posted on micron.com/careers/benefits . Micron is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, citizenship status, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. To learn about your right to work click here. To learn more about Micron, please visit micron.com/careers US Sites Only: To request assistance with the application process and/or for reasonable accommodations, please contact Micron's People Organization at hrsupport_na@micron.com or 1-800-336-8918 (select option #3) Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards. Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron. AI alert: Candidates are encouraged to use AI tools to enhance their resume and/or application materials. However, all information provided must be accurate and reflect the candidate's true skills and experiences. Misuse of AI to fabricate or misrepresent qualifications will result in immediate disqualification. Fraud alert: Micron advises job seekers to be cautious of unsolicited job offers and to verify the authenticity of any communication claiming to be from Micron by checking the official Micron careers website in the About Micron Technology, Inc.

• Market development: You actively open up new regions (UK/US and/or France) • Close the deal: From cold outreach to closing — you manage the entire sales cycle • Consultative approach: You understand customers' pain points and deliver facts instead of marketing fluff • Process design: You develop strategies for how we win internationally