• Je bent het gezicht van het bureau voor huishoudelijke hulp in jouw regio • Marketing- en verkoopactiviteiten – opbouwen van je eigen team van huishoudelijke hulpen en klanten • Coördinatie van je team – zorgen voor begeleiding van alle klanten die ondersteuning nodig hebben in jouw gebied • Contactpersoon voor jouw gebied – je vertegenwoordigt jouw gebied bij alle zaken en beslissingen richting het hoofdkantoor

• Drive increased performance across the network through execution of proven behaviors and activities • Track and monitor performance and adherence to the operating model through use of various reporting mechanisms • Address identified operational issues at action plans or non-performing stores • Conduct training, consulting, and coaching • Work with market manager and general manager • Rollout new strategic initiatives as directed • Conduct WOW Ready Assessments during shop visits • Provide project consulting and coaching, utilizing continuous improvement tools to ensure project success • Partner with functional leaders to identify their CI goals and evaluate existing functional objectives • Support project prioritization and team capacity planning in partnership with functional leadership • Conduct accurate, objective and consistent shop audits on the Boyd/Gerber Operating Model • Continue to drive and reinvigorate the WOW Operating way • Travel to markets frequently to identify continuous improvement opportunities.

• Improves member value by providing operational, training, marketing and related property support. • Provides hotel operations consulting services (e.g., revenue management, sales and marketing and property management) to improve property performance. • Uses all relevant tools to statistically analyze and improve operational success through profitability and guest satisfaction. • Consistently applies Best Western quality assurance standards by conducting property visits and assessments targeted at improving individual properties and brand image. • Provides corrective action plans as required. • Builds member value by conducting field-training workshops for owners, management and staff on varied topics with a significant focus on superior customer care. • Communicates brand initiatives by promoting Best Western resources. • Contributes to the team effort with timely communication between members and Best Western departments. • Achieves production and budget standards by effectively planning and scheduling property visits and travel. • Ensures a seamless and expedient transition by conducting effective visits to applicant properties.

• Implementing and managing compensation and benefits strategies aligned to business needs across fifteen EMEA countries. • Providing market intelligence on local compensation trends, benefits practices, and labor laws across the EMEA region. • Liaising with brokers and vendors to recommend cost-effective, plan designs tailored to local needs. • Ensuring compliance with labor regulations and timely plan updates across all EMEA markets. • Supporting pay equity reviews across EMEA and recommending actions to promote fairness and internal equity. • Preparing analytics on compensation and benefits to support leadership decisions and regional/global project planning.