• Meet with independent agencies and foster strong relationships. • Appoint new agencies within your assigned territory to expand AssuranceAmerica’s distribution network. • Drive sales and revenue growth by identifying new business opportunities and maximizing existing accounts. • Identify market expansion opportunities through competitive analysis, agency segmentation, and geographic performance trends. • Evaluate territory performance and recommend adjustments to distribution strategy as needed. • Provide training, quoting assistance, and ongoing support to agency partners to help them succeed with our products and services. • Collaborate with internal teams and cross-department partners to develop and implement strategic initiatives. • Conduct agency performance reviews and develop action plans for underperforming partners. • Stay up to date on industry trends, market developments, and competitor activities. • Present territory performance updates to leadership with insights and recommendations. • Assist leadership with onboarding and training. • Partner with underwriting, product, marketing, and leadership teams to improve program performance and address market needs. • Represent AssuranceAmerica at industry events, conferences, and networking opportunities to expand our presence and influence. • Ability to travel within assigned territory. • Willingness to travel extensively outside of assigned territory, approximately 35%

• Engage with independent agencies and foster strong relationships via phone calls • Drive sales and revenue growth by identifying new business opportunities • Evaluate territory performance and recommend adjustments to distribution strategy as needed • Collaborate with internal teams and cross-department partners

• Responsible for retaining a list of named accounts and developing a proactive retention plan for circuits coming out of term, managing re-term activity with the account team or with the client with the primary focus on retaining and growing revenue and margin. • Coordinate quarterly business review (QBR) meetings for the named accounts. • Prepare report cards and any other necessary documentation for these QBR meetings and share with Stake holders in Sales and Vendor Management • Provide monthly and quarterly reporting regarding billing accuracy, delivery, ticketing, and performance for the named accounts. • Respond to billing inquiries for the named accounts, manage to resolution. • Evaluate and report on margin for account and any individual services • Assist Collections in Accounts Receivable management of named accounts. • Act as a liaison for escalation facilitating communication between the customer and the NOC or Service Delivery for unresolved issues. • Act as liaison for service delivery of new and re-termed services • Work with the customer and sales team to assist with MACD coordination. • Perform GTT web portal demos & training for assigned accounts. • Become extremely proficient regarding all GTT systems and processes that impact servicing the customer. • Responsible for being a SME in the organization and always looking for and working process improvement opportunities. • Coordinate with Quoting team and supplier management team and best possible solutions for margin improvement for upgrades, downgrades, and technology changes • Engage Supplier management to remedy customer disputes on: Service Level Agreements Outage Credits Start of Service disputes Cost of Service changes

• Responsible for selling Agilent products to end-user customers. • Represents the company to the customer and the customer to the company in sales activities. • Responsible for generating existing and/or new sales for assigned named accounts or assigned geographic, territory, industry or accounts list. • Identifying and recruiting strategic partners to embed and/or resell company products. • Involvement in selling solutions needed in the Genomics market. • Customer support, particularly regarding NGS solutions. • Promoting and selling products and/or solutions to current or new customers/partners. • Maintaining positive ongoing long-term relationships with key customers.