Federato is on a mission to defend the right to efficient, equitable insurance for all. We enable insurers to provide affordable coverage to people and organizations facing the issues of today - the climate crisis, cyber-attacks, social inflation, etc. Our vision is understood and well funded by those behind Salesforce, Veeva, Zoom, Box, etc. Federato is the only AI-native platform that spans the full policy lifecycle and changes the way insurance work gets done. Better decisioning is built-in, not bolted on: insurers' unique portfolio goals, strategies, rules, and appetite are part of the workflow so underwriters win the right deals, faster. From the moment a submission hits an underwriter’s inbox, AI is put to work, triaging submissions with a focus on high-appetite business, delivering real-time feedback on the portfolio, and consolidating workflows into a single proven system. Federato drives better business outcomes. Federato is on a mission to defend the right to efficient, equitable insurance for all. We enable insurers to provide affordable coverage to people and organizations facing the issues of today - the climate crisis, cyber-attacks, social inflation, etc. Our vision is understood and well funded by those behind Salesforce, Veeva, Zoom, Box, etc. Federato’s AI/ML-driven platform leverages deep reinforcement learning to help insurance companies optimize the portfolio of risks they insure, allowing them to continue to provide fair and equitable pricing in difficult-to-price areas. Our category-defining ‘RiskOps’ solution drives better underwriting decisions by operationalizing underutilized data investments and surfacing real-time risk and portfolio insights. We focus on putting insurance underwriters back in the driver’s seat, helping them meet their goals while providing an important service to society. What you'll be doing: - Project Planning & Execution: Lead the planning, execution, and delivery of customer-facing projects, ensuring all milestones and deadlines are met. - Stakeholder Coordination: Work closely with internal teams, including product management, software development, QA, and operations, to ensure alignment on project goals, timelines, and deliverables. - Documentation & Reporting: Maintain accurate project documentation, including schedules, scope, and project progress reports, and provide regular status updates to stakeholders. - Risk Management: Proactively identify and manage risks, providing mitigation plans to ensure successful project delivery. - Quality Assurance & Testing: Ensure that all deliverables meet the required quality standards and customer expectations by working closely with the QA team during the development lifecycle. - Support Request Processing & Analysis: Manage and analyze customer support requests related to software delivery, identifying trends and potential issues, and ensuring timely resolution by coordinating with the appropriate teams. - User Training & Office Hours: Lead user training sessions and conduct office hours to ensure customers are equipped to use the software effectively. Provide ongoing support during and after training to address any questions or challenges. - Customer Usage Tracking & Improvement: Monitor customer usage of the software to identify adoption gaps or underutilized features. Proactively work with customers to improve software usage and drive greater value from the solution. Who we hope you are: - 3-5 Years of experience in P&C or Specialty insurance, specifically underwriting, operations, product, process required - Experience in customer success, customer service or other client-facing, relationship management roles, or experience as a project manager in software delivery or IT project management. - Strong understanding of software development methodologies (Agile, Scrum, Waterfall, etc.). - Excellent communication and interpersonal skills, with the ability to manage relationships with both internal teams and customers. - Ability to manage multiple projects simultaneously, while ensuring quality and timely delivery. - Solid experience in risk management, issue resolution, and stakeholder management. - Knowledge of project management tools (e.g., Jira, MS Project, Asana) and software development lifecycles. - A customer-centric mindset with a focus on delivering exceptional results. - PMP, Scrum Master, or similar certifications are a plus Our base compensation amount for this role is targeted to $160,000-$180,000. Final offer amounts are determined by multiple factors, including candidate location, experience, and expertise, and may vary from the amounts listed above. Total compensation package does include stock options, benefits and additional perks. Here at Federato, your capabilities are important, but culture fit is essential. We move fast, are eager to listen to our users, take a first principles approach to solving problems, and value learning and the ability to change our minds. Most importantly, we're here to have fun. Our ability to make a difference starts with our people. We would love to work with you! We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender expression, sexual orientation, age, marital status, veteran status or disability status. We will provide reasonable accommodation to individuals with disabilities to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation at talent@federato.ai

• The Geo Success Manager is accountable for driving sales execution excellence and business outcomes across assigned geographies for the OS portfolio and sales motions. • The role acts as the connective tissue between global strategy and geo execution, ensuring strong renewal, conversion and expansion performance across the installed base while representing the voice of the geos and customers within the global organization. • The role does not own quota but materially influences order/revenue performance through governance, insights, prioritization, and orchestration across sales, pre-sales, GBUs and Operations. • The Geo Success Manager is responsible for driving business growth by developing new business or new ways to grow revenue of existing business. • Leads the Deal Pursuit team in preparing and communicating the customer business case/proposal for emerging markets, existing markets, and specific deals. • Guides Pursuit & account teams through opportunity creation and pursuit strategic planning, qualifying mega deals, and developing and substantiating the services value proposition. • Devises and executes a growth plan that meets business goals for a given geographic and/or service business area; including accountability for achieving revenue & order targets. • Builds high-quality funnels that generate customer demand in partnership with marketing & sales.

Title: Success Mentor Bronx Location: The Bronx, Bronx, NY, US Part time hourly Requisition ID: 3402 Salary Range:$20.00 To $25.00 Hourly Job Description: About Us: New York Edge is the largest provider of after school and summer camp programs in New York City public schools. Each year, programs in academics--including STEM, the arts, sports & wellness, and college access help 40,000 students develop leadership skills and succeed in school. Working parents count on our programs to provide safe and enriching environments for their children. Summary: The work of the Success Mentor requires a long-term commitment to providing support to students in elementary and/or middle school. An effective mentor establishes and upholds a relationship with the child and family over a period of at least twelve months or longer, if possible, supporting their social-emotional development. Children generally live in uniformity and habit. The longer someone spends time with them, the higher probability that the children will be successful. Kids who have good relationships with their mentors have higher chances of attaining academic success. All applicants must be able to function as a part of a team inclusive of a Blended Learning Math Instructor, a Blended Learning ELA and Writing Instructor/Mentor and a Student/Family Mentor. Schedule: Part-Time Monday – Friday (Some evenings and weekends required) This role requires you to be in-person. Pay: $20-$25/hr Salary is commensurate with experience, skills, education, and merit. Essential Job Functions: - Parental communication and support regarding student progress and potential opportunities. - Provide support and intervention as needed to help each child remain on track for success. - Create and advance a personal and optimistic relationship with a child. - Monitor student progress and assist students in accomplishing personal objectives. - Interact with students throughout the after-school period to observe and support positive growth. - Provide timely feedback to students and their parents to keep them engaged in the child’s positive social-emotional development. - Communicate with students, parents and school leadership on any concerns that may develop. - Provide ongoing mentoring in a supportive after-school environment. - Work hours will be consistent Monday through Friday with potential for some weekend or evening scheduled activities or events. Required Skills: - Minimum of 3 years experience, or comparable, with elementary school students supporting their social-emotional well-being. - Excellent communication skills. - Experience working with students from diverse backgrounds. - Experience communicating and supporting families using workshops, family interaction and intervention skills. - Understanding of Artificial Intelligence (AI) and how it contributes to self-paced online learning. - Must be capable of accessing and transmitting information using a computer. - May be required to walk up and down stairs. - May have to lift or move objects/materials as needed. - Work is performed mostly within a New York City Public School but may be required to interact with the community at-large during trips or events. Qualifications: - High School Diploma required - Bachelor’s Degree preferred with a concentration in Child Psychology or Social Work - Minimum 3 years student support experience. - Experience working with a diverse student population is helpful. Bilingual; Spanish is a plus. The Success Mentor will be required to report to the school building and interact with staff, students, parents, and school administration. At time of offer and acceptance, the job requires safety and security clearances through the Department of Education and Department of Health. New York Edge is an Equal Opportunity/Affirmative Action Employer. Disclaimer: The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. These statements are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of a person in this position.

• The Dynamics 365 Sales CRM Architect (Associate Director) is responsible for owning the enterprise architecture, technical strategy, and long‑term evolution of Guidehouse’s CRM platform. • This role serves as the technical authority for Dynamics 365 Sales, ensuring solutions are scalable, secure, and aligned with business and technology strategy. • Partners with business and IT leadership to define CRM platform strategy, roadmap, and architectural direction. • Collaborates with stakeholders to shape and validate business requirements, ensuring alignment with enterprise CRM standards and long-term platform goals. • Reviews business requirements and functional specifications to define and approve solution architectures and technical design approaches. • Provides architectural guidance and estimation oversight to support planning, business cases, and prioritization decisions. • Applies advanced technical and architectural expertise to recommend scalable, secure, and sustainable solutions that meet enterprise business needs. • Establishes and enforces architecture standards, design patterns, and best practices across Dynamics 365 Sales and the Power Platform. • Oversees the design, development, testing, and implementation of CRM solutions, ensuring adherence to SDLC controls and enterprise governance. • Evaluates Dynamics 365 Sales and Power Platform OOTB capabilities, low-code, and custom development options, balancing speed, cost, risk, and maintainability. • Stays current with Microsoft roadmap, platform capabilities, and industry trends to ensure Guidehouse CRM tooling remains modern and strategically positioned. • Provides technical leadership across multiple initiatives and workstreams, guiding Technical Leads and senior developers. • Serves as an escalation point for complex CRM issues, overseeing root cause analysis and ensuring systemic resolutions. • Partners with cross-functional IT teams to ensure reliable operations, integrations, and platform health across environments.