Job Closed

This listing is no longer active.

Pie Insurance logo
Pie Insurance

Pie Insurance wants to make purchasing workers’ compensation insurance “easy as pie” for small businesses. Since its founding in 2017, the Washington, DC, startup—with a se

Manager, Underwriting

Location

United States

Posted

73 days ago

Salary

$110K - $140K / year

Seniority

Senior

Bachelor Degree9 yrs expEnglish

Job Description

Manager, Underwriting

Pie Insurance

Pie's mission is to empower small businesses to thrive by making commercial insurance affordable and as easy as pie. We leverage technology to transform how small businesses buy and experience commercial insurance. Like our small business customers, we are a diverse team of builders, dreamers, and entrepreneurs who are driven by core values and operating principles that guide every decision we make. The Manager, Underwriting is responsible for the management and success of the Underwriting Team. The Manager, Underwriting drives the team to efficiently issue policies, underwrite submissions and support partner agents. You will lead the team to develop new processes, suggest product changes and develop other initiatives to grow the partner segment. The Manager, Underwriting must be capable of taking the company in new directions specific to partner business while ensuring the needs of current partners are met. How You’ll Do ItManage the team’s underwriting functions: - Accountable for ensuring the underwriting team adheres to targeted service levels. - Serve as a top level point of contact for UW questions and risk evaluations. Requires professional maturity, clear communication, and an owner attitude. - Coordinate "load balancing" with other UW teams as necessary to meet SLAs. - Be a sounding board for the UW’s as they manage the day-to-day functions of the team. - Oversee regular and frequent training to UW teams and ensure that team leads update training and SOP materials. Work with team leads to ensure the team is up to date on product appetite, pricing models, industry trends, etc. - Be the primary operational representative to channel partners. Strategy and Process Improvement: - Gather feedback from both internal teams and partners to improve conversion rate, operations, etc. - Collaborate across departments to implement new processes, products or services specific to the partner channel. - Provide reporting of data and benchmarking to Pie leadership. - Research competitor offerings to maintain knowledge of industry trends. - Implement business strategies to ensure the UW team meets and exceeds UW goals and OKRs. Mentor, develop and grow team members on the team for future needs and operational excellence: - Support, mentor and coach as well as provide professional development for Team Leads. Provide continuous feedback and opportunities for career development. - Work in partnership with the People team and Team Leads on creating alignment in performance improvement and coaching plans. - Identify hiring needs and be the hiring manager for recruiting high quality underwriters. Partner with the Talent team to scale the UW team to align with company growth. - Work through conflict management and team member needs with help and direction from the People team. - Work collaboratively with the People Partner throughout the team member lifecycle, including, but not limited to hiring, onboarding, performance management, team member relations and offboarding. Monitor and manage underwriting book of business in line with company goals and OKRs: - Provide input and development of national and regional underwriting business plans. - Partner with Business Development Team leadership to drive retention and partner engagement. The Right Stuff - High school diploma/GED is required. - Bachelor's Degree or equivalent experience with some college coursework is preferred. - Minimum 6-years of commercial insurance experience is required. - Minimum 2-years of experience leading a commercial insurance underwriting team or equivalent leadership experience is required. - Intermediate communication (written and verbal) skills, to deliver more complex information effectively. - Advanced problem solving skills, to be able to manage complex situations with multiple layers, and resolve to solution anticipating needs now and into the future. - Advanced awareness of workflow, and project tradeoffs to make decisions based on needs now and into the future. - Ability to set productivity and performance goals, make hiring and termination decisions, assist in headcount forecasting and planning, leverage talent towards creating efficiency and innovation. - G-Suite Tools, Collaboration tools (Slack is preferred). - Advanced knowledge in underwriting rate making, book management, & strategic prioritization of departmental goals. - Demonstrated ability to make decisions independently that improves productivity, while keeping the business impact in mind. - Demonstrated ability to execute on deliverables with urgency while managing additional responsibilities. - Excellent interpersonal skills with the ability to build rapport and relationships with individuals at all levels across the organization, as well as outside parties. - Demonstrated ability to build partnerships and work collaboratively with others to meet shared objectives. - Knowledge of insurance underwriting and customer experience operations, best practices and processes required. - Key knowledge of service metrics and how to apply them. - Strong analytical skills: take various data points, interpret them, and create deliverables and action items. - Ability to analyze current operations and develop options for improved efficiency, conversion or cost reduction. The use of AI in Application Review: To support a fair, efficient, and consistent hiring process, we use AI-powered tools to assist in the initial screening of applications. These tools help us identify qualifications and prior work experiences that align with the requirements of the role. We may also use AI assistant video tools during interviews to support note-taking and candidate evaluation. All AI-powered outputs are still subject to human oversight and decision-making at multiple stages of the process. By submitting your application, you acknowledge and consent to Pie utilizing these AI technologies to assist in our evaluation process. Base Compensation Range $110,000—$140,000 USD Compensation & Benefits - Competitive cash compensation - A piece of the pie (in the form of equity) - Comprehensive health plans - Generous PTO - Future focused 401k match - Generous parental and caregiver leave - Our core values are more than just a poster on the wall; they’re tangibly reflected in our work Our goal is to make all aspects of working with us as easy as pie. That includes our offer process. When we’ve identified a talented individual who we’d like to be a Pie-oneer , we work hard to present an equitable and fair offer. We look at the candidate’s knowledge, skills, and experience, along with their compensation expectations and align that with our company equity processes to determine our offer ranges. Each year Pie reviews company performance and may grant discretionary bonuses to eligible team members. Location Information Unless otherwise specified, this role is remote. Remote team members must live and work in the United States (territories excluded) and have access to reliable, high-speed internet. Additional InformationPie Insurance is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristic. Pie Insurance participates in the E-Verify program. Please click here, here and here for more information. Pie Insurance is committed to protecting your personal data. Please review our Privacy Policy. Safety First: Pie Insurance is committed to your security during the recruitment process. We will never ask you for credit card information or ask you to purchase any equipment during our interview or onboarding process. Pie Named to 2025 America's Best Startup Employers Pie Insurance 2025 State of Workplace Safety Report #LI-REMOTE #BI-REMOTE

Benefits

  • 401(K), 401(K) matching, Commuter benefits, Company equity, Company-sponsored outings, Customized development tracks, Dental insurance, Disability insurance, Volunteer in local community, Family medical leave, Flexible Spending Account (FSA), Flexible work schedule, Generous parental leave, Generous PTO, Company-sponsored happy hours, Health insurance, Highly diverse management team, Open door policy, Life insurance, Mentorship program, Paid volunteer time, Online course subscriptions available, Onsite gym, Open office floor plan, Paid holidays, Pair programming, Paid sick days, Onsite office parking, Partners with nonprofits, Performance bonus, Pet insurance, Promote from within, Lunch and learns, Relocation assistance, Remote work program, Return-to-work program post parental leave, Free snacks and drinks, Team based strategic planning, OKR operational model, Continuing education available during work hours, Unlimited vacation policy, Vision insurance, Wellness programs, Some meals provided, Mental health benefits, Home-office stipend for remote employees, Fertility benefits, Employee-led culture committees, Pay transparency, Mother's room, Floating holidays, Bereavement leave benefits

Related Categories

Related Job Pages

More Underwriter Jobs

About Ck Specialty Insurance Associates Ck Specialty Insurance Associates is a rapidly growing, independently owned wholesale insurance brokerage committed to providing innovative and customized insurance solutions to retail agents and brokers across the country. Founded with a strong entrepreneurial spirit, Ck Specialty was built on the foundation of speed, service, and partnership with our retail agents. Traits that remain at the core of everything we do. Since our inception in 1998, we have grown into a respected name in the Excess & Surplus (E&S) marketplace. We focus on a wide range of commercial and personal lines, offering access to top-rated carriers and niche products that meet the unique needs of today’s insurance buyers. At Ck Specialty, we operate with a 120% mentality; always going above and beyond in how we serve our clients, partners, and each other. We value precision, reliability, organization, and speed, which is why our team lives by the acronym PROS. We’re a company for self-starters, problem-solvers, and professionals who want to be part of something fast-moving and impactful. Why Join CK Specialty? - Supportive, high-energy team culture - Room for growth and career development in a fast-scaling company - Strong leadership that invests in training and development - A voice at the table - your ideas matter here Whether you’re new to the insurance industry or bringing years of experience, Ck Specialty is a place where your contributions can make a real difference. We're proud of our track record, but even more excited about what's ahead. What You'll be Doing Ck Specialty is a managing general agent and surplus lines broker specializing in hard-to-insure businesses and homes. We are a fast-growing organization seeking a licensed, sales-driven Production Underwriter/Broker to join our expanding team. This position is ideal for licensed insurance producers looking to build a highly profitable book of business with uncapped earning potential. The role offers the financial independence and flexibility to work from anywhere while gaining access to top-tier carriers and exclusive markets. If you excel in business development, relationship management, and revenue growth, we encourage you to apply. Please note: This role is for individuals who have managed a production role with marketing and relationship building responsibilities. This is not a desk underwriter role. Key Responsibilities - Sales & Business Development - Identify and develop new business opportunities through networking, referrals, and client outreach. - Establish and maintain strong relationships with retail agents and carrier partners. - Actively cross-sell and upsell insurance products to maximize revenue potential. - Underwriting & Risk Analysis - Analyze, underwrite, and price risks of varying complexity, ensuring profitability and compliance. - Provide competitive terms and creative coverage solutions tailored to client needs. - Negotiate terms, conditions, and pricing with carriers to secure optimal coverage for clients. - Client & Account Management - Maintain and grow a profitable book of business by building lasting client relationships. - Respond promptly to customer needs, resolving issues efficiently and professionally. - Market & Industry Engagement - Stay informed on market trends, industry regulations, and emerging risk solutions. - Leverage industry insights and underwriting expertise to advise clients on the best coverage options. … and above all.. have fun while creating a career that will keeping rewarding you over and over!

Washington
Job Closed
OtherRemoteTeam 10,001+Since 1889H1B Sponsor

Who We Are ServiceMac is a new sub-servicing entity backed by some of the leading practitioners of the mortgage servicing industry. ServiceMac is focused on providing superior technology, products, and services for the mortgage and real estate industries backed by highly personalized service and support. Through continuous innovation and acquisition, our offerings comprise of personalized solutions that span the mortgage continuum and enhance security, compliance, customer satisfaction, and profitability. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. What We Do Views and evaluates applications, renewals, re-pricings, restrictions, and cancellations to determine risk acceptability and coverage. Calculates borrower’s income and expenses to a high standard of accuracy. Manages a caseload of files including all steps necessary from application to modification. Updates and notates system of record and investor portals. Operates according to standard operating procedures and all government and investor regulations. Achieves goals and objectives with a focus on quality of service and improving the customer experience, while not causing unwarranted delays to processes or defaults. WHAT YOU'LL DO - Reviews and evaluates policy applications, renewals, re-pricings, restrictions, and cancellations to determine risk acceptability and coverage. - Reviews loss mitigation package documentation to determine if the homeowner qualifies for a loss mitigation option. Reports information to the investor, client, and insurer. - Educates homeowners about loan modification programs, forbearance plans, repayment plans, short sales, and deeds in lieu options as applicable. - Calculates income, expenses, and escrow advances in accordance with departmental and investor/insurer/client guidelines. - Orders and reviews title searches and BPO/AVM/appraisals as applicable. - Reviews and implements according to investor/client/insurer guidelines for loan modifications, forbearances and repayment terms, short sales, and deeds in lieu. - For short sales, reviews marketing strategies, listing history, offer activity. Resolves counter offers in accordance with departmental procedures and investor/insurer/client guideline. - Requests and follows up on foreclosure holds as necessary. - Submits loss mitigation requests to investor/client/MI for approval as required. - Declines files as directed in accordance with departmental procedures as set forth by investor/client/investor/insurer guidelines and sends appropriate denial letter if homeowner does not qualify for a workout option. - Prepares and sends trial period documents, forbearance plan documents, repayment plan agreements, short sale approval and closing letters and decline letters as needed. - Monitors status of repayment plans, forbearance plans, and trial period plans and update MSP system and investor system of record with payment records as needed. - Answers inbound phone calls, return voicemails, escalations, and all other requests within 24 hours from receipt. - Contacts homeowners and real estate agents to provide status of loss mitigation files. - Maintains a caseload of files as established by the department. - Manages written and verbal correspondence between the homeowners, client, investor, insurer, subordinate lien holders, real estate agents, consumer credit counseling services, and foreclosure attorneys. - Follows functional area’s processes and procedures in daily activities, troubleshoots as needed and recommends suggestions for continuous improvements to overall operations. - Actively contributes to the results of a team and works toward achieving goals and objectives. WHAT YOU'LL BRING Knowledge and Skills/Technology Used - High School diploma or equivalent - Some college preferred - 1-3 years of experience in Collections, Loss Mitigation or other mortgage banking, mortgage servicing or real estate related experience - 1-3 years of mortgage servicing Loss Mitigation Underwriting experience strongly preferred - Working knowledge of fundamental concepts, practices and procedures of department/field - Knowledge of Black Knight MSP system preferred - Knowledge of Consumer Finance Protection Bureau (CFPB) and Fair Debt Collection Practices Act (FDCPA) guidelines preferred - Risk assessment skills - Organized and self-motivated with ability to meet strict deadlines - Persuasive and professional communication skills - Strong Customer Service skills - Strong verbal and written communication skills - Demonstrated ability to provide attention to detail and concern for accuracy and consistency in results - Ability to learn rules, regulations, and laws to meet state, investor, client, and insurer guidelines - Establishes effective working relationships at the work group level Pay Range: $26.88 - $35.82 Hourly, Remote This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location. What We Offer By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term. Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

United States
$27 - $36 / hour
Job Closed
OtherRemoteTeam 10,001+Since 1889H1B Sponsor

Who We Are ServiceMac is a new sub-servicing entity backed by some of the leading practitioners of the mortgage servicing industry. ServiceMac is focused on providing superior technology, products, and services for the mortgage and real estate industries backed by highly personalized service and support. Through continuous innovation and acquisition, our offerings comprise of personalized solutions that span the mortgage continuum and enhance security, compliance, customer satisfaction, and profitability. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. What We Do Views and evaluates applications, renewals, re-pricings, restrictions, and cancellations to determine risk acceptability and coverage. Calculates borrower’s income and expenses to a high standard of accuracy. Manages a caseload of files including all steps necessary from application to modification. Updates and notates system of record and investor portals. Operates according to standard operating procedures and all government and investor regulations. Achieves goals and objectives with a focus on quality of service and improving the customer experience, while not causing unwarranted delays to processes or defaults. WHAT YOU'LL DO - Reviews and evaluates policy applications, renewals, re-pricings, restrictions, and cancellations to determine risk acceptability and coverage. - Reviews loss mitigation package documentation to determine if the homeowner qualifies for a loss mitigation option. Reports information to the investor, client, and insurer. - Educates homeowners about loan modification programs, forbearance plans, repayment plans, short sales, and deeds in lieu options as applicable. - Calculates income, expenses, and escrow advances in accordance with departmental and investor/insurer/client guidelines. - Orders and reviews title searches and BPO/AVM/appraisals as applicable. - Reviews and implements according to investor/client/insurer guidelines for loan modifications, forbearances and repayment terms, short sales, and deeds in lieu. - For short sales, reviews marketing strategies, listing history, offer activity. Resolves counter offers in accordance with departmental procedures and investor/insurer/client guideline. - Requests and follows up on foreclosure holds as necessary. - Submits loss mitigation requests to investor/client/MI for approval as required. - Declines files as directed in accordance with departmental procedures as set forth by investor/client/investor/insurer guidelines and sends appropriate denial letter if homeowner does not qualify for a workout option. - Prepares and sends trial period documents, forbearance plan documents, repayment plan agreements, short sale approval and closing letters and decline letters as needed. - Monitors status of repayment plans, forbearance plans, and trial period plans and update MSP system and investor system of record with payment records as needed. - Answers inbound phone calls, return voicemails, escalations, and all other requests within 24 hours from receipt. - Contacts homeowners and real estate agents to provide status of loss mitigation files. - Maintains a caseload of files as established by the department. - Manages written and verbal correspondence between the homeowners, client, investor, insurer, subordinate lien holders, real estate agents, consumer credit counseling services, and foreclosure attorneys. - Follows functional area’s processes and procedures in daily activities, troubleshoots as needed and recommends suggestions for continuous improvements to overall operations. - Actively contributes to the results of a team and works toward achieving goals and objectives. WHAT YOU'LL BRING Knowledge and Skills/Technology Used - High School diploma or equivalent - Some college preferred - 1-3 years of experience in Collections, Loss Mitigation or other mortgage banking, mortgage servicing or real estate related experience - 1-3 years of mortgage servicing Loss Mitigation Underwriting experience strongly preferred - Working knowledge of fundamental concepts, practices and procedures of department/field - Knowledge of Black Knight MSP system preferred - Knowledge of Consumer Finance Protection Bureau (CFPB) and Fair Debt Collection Practices Act (FDCPA) guidelines preferred - Risk assessment skills - Organized and self-motivated with ability to meet strict deadlines - Persuasive and professional communication skills - Strong Customer Service skills - Strong verbal and written communication skills - Demonstrated ability to provide attention to detail and concern for accuracy and consistency in results - Ability to learn rules, regulations, and laws to meet state, investor, client, and insurer guidelines - Establishes effective working relationships at the work group level Pay Range: $26.88 - $35.82 Hourly, Remote This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location. What We Offer By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term. Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

United States
$27 - $36 / hour
Job Closed
Protective Life logo

Vice President, Underwriting – Employee Benefits

Protective Life

We are on a mission to help more people achieve the sense of protection and security they deserve.

Underwriter73 days ago
Full TimeRemoteTeam 1,001-5,000Since 1908H1B Sponsor

• Define, lead, and build the underwriting function across all Employee Benefits product lines • Oversee a multi‑disciplinary underwriting organization • Serve as a primary underwriting advisor to the SVP of Employee Benefits and leadership team on pricing strategy, risk selection, portfolio performance, and market growth opportunities • Drive underwriting governance, guidelines, philosophy, and portfolio performance • Partner with Product, Distribution, Actuarial, Finance, and Operations to align underwriting strategy with market growth ambitions • Lead, mentor, and develop a multi‑level underwriting team across product lines • Champion adoption of modern underwriting technologies, automated risk engines, and AI‑driven decision support tools

United States
$171K - $288K / year